I came in last Friday and got dip nails with glued on extensions. I asked for almond shaped and long. This nail tech made my nails thick, up closer to my cuticle, and super thin from the middle down to the free edge. I didn't notice how bad they were until this weekend. They are also super fat from side to side. I don't have big nail beds as these make them to seem. They are almost bubbled on the sides. So I came in today to have her fix them. I told her that they needed an apex, so they wouldn't break easily, that they were so thin. She told me that you can't do that with dip nails, only acrylic. I told her yes, you can build up an apex with dip...I do it all the time. (In hindsight, she fully dipped my nail each time, instead of starting at the middle of my nail and working her way up to my cuticle with each dip). She told me to pick a color...which I had no idea what color I had to begin with...she kept telling me "pick color", i told her I didn't know which one...so I just picked what I thought was the closest one with no help from her. So she starts in, taking the first layer off, then starts dipping again...FROM THE CUTICLE-FULL DIP. Not adding anything to make an apex. I explained to her more than once that's not how to make an apex and she told me no, that's not how dip powder works. I've been doing my own dip powder nails for years and know how to gradually add an apex. She continued in saying how she does a 99% good job and her nails always look 99%. Kept talking and talking about how she wasnt wrong. I stopped her and said I didn't want to continue to argue with her, just finish please. She filed my right hand...all while using the hand file and ripping my skin above my cuticle. They look slightly better on that hand. But not uniform...she never once looked on the sides or down the barrel. I looked down to see that the color was off. You could see the original color where she had filed the new color. By then I was shaking I was so irritated. I knew there was zero point in continuing. Before she could get to my left hand, I told her to stop. Even after redipping, they were still thin where they shouldn't be. I would have to soak them off anyhow when I got home bc they looked so different and none of them matched. I will never go back. The lady that did my nails was Kim. The lady at the front desk offered to do them again, but I had had enough and didn't want to be in there anymore. $67 down the drain. Also...be careful when you check out...the lady before me was 'accidentally' charged a chrome fee when she didn't get chrome. And I was 'accidentally' charged a pedicure when I didn't get one. They nickel and dime for everything too. read more