My experience at Kauff's in WPB was excellent, even though getting in an accident is a horrible nightmare. From Ann in the office to the Angel named Michael O'Neil, it was surprisingly easy. Michael not only helped me with a big wagon, he brought me waters, AND carried the rest of my stuff to my daughter's car. He said he helps everyone that will accept it. That's an amazing person! read more

Recently I was in the need of the services of Kauff's Transportation and while no one likes "Tow Companies" the people at Kauff's could not have been any nicer. The dispatch team was courtesy and understood the urgency of my situation and had a driver en-route to me in no time. The technician was genuinely nice who I met with and what could have been a stressful situation was no stress at all. Whether you are in need of an Emergency Tow or Roadside Assistance I would not hesitate to reach out to them for help. Thank you Kauff's Transportation! read more

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You are lowlife criminals They should not be allowed to operate anywhere. and I am pretty sure they're in cahoots with the West Palm Beach Police Department, who get a kickback from their tows read more

First experience with Kauff's Transportation & have to say they were aces in all aspects of their industry. Mario & the gang were very professional & I would highly recommend them. Thanks Kauff's!! read more

Truck #138 is so irresponsible on the road. Cut us off on the turn pike so badly we had to slam on our brakes to keep from hitting him and there being an accident. If you are representing a company you should do so a little better. Sadly I'm sure this will go nowhere because sadly don't care anymore until a serious accident occurs, but there easily could've been and if your driver was more responsible it would help!! read more

Money grubbers. Vehicle was in an accident, they removed from traffic and took it to their lot, which was fine. We released car to insurance, insurance company called another towing company to take car to body shop. Kauff's refused to release the car to the towing company because Kauff's was also on the insurance's approved list and they wanted the towing fee for themselves. If I could give negative stars to Kauff's I would. read more

I unsuccessfully tried to get my Dad's car out of their car jail. Three different people told me I could use his property power of attorney (POA) but today a foolish employee refused it. My Dad has been hospitalized for over a month and asked me to take care of this for him. He signed the POA in 1995 and the notary's stamp expired in 1997. She stupidly said the POA expired which is incorrect. Kauff needs better employee training. She was on the phone with a supervisor asking what to do. Both of them were in the wrong. Every other interaction with a Kauff employee was positive. She insisted my Dad fill out the form and have it notarized even though he is in the hospital. Another customer said the hospital should have notaries for patients. Hope she is right. read more

I work for a demolition company and Jason Petz K708 was amazing deliver driver for the equipment we needed greatly appreciated

I have a car that was sitting in My driveway for two days waiting for AAA to tow to Firestone. 48 hours later and the car hadn't moved. I called Kauff's and they told me 4:30, right on the button on time the tow truck came. I experience that was aweful at AAA and Kauff's made a bad fay , wonderful. I recommend this service for anything read more

My car was towed erroneously via FHP but Kauffs was kind, courteous and understanding. I can't say good enough things about Miles & Missy. Thank you SO much for your assistance this morning. You made a rough situation a bit easier to handle. Edit: Albert was excellent as well. Good driver/tow operator, very knowledgeable and nice read more

Prompt and excellent service. I've used them before and they always do a good job. Will keep them in my phone for the next time.

Highly recommend! Kind, courteous, and right on time! Franklin was our knight in shining armor and absolute hero. I called, trying to help a friend that was desperate and stranded. Franklin promised they would come right away, and Kauf's was there right on time just as promised. They were absolutely fantastic! read more

Kauffs saved us! We were stranded at Ft. Drum service area and luckily got a taxi to drive us home to Delray. AAA could not get our dead SUV without the keys and wanted us there, plus they could not provide a time. They were having trouble helping us. We called Kauffs and already, I sent them the necessary paperwork. They do not need us there to retrieve our SUV and will drop it off at the dealership. They were prompt, kind and professional. Hail to Kauffs! Great work We are grateful! read more

Great customer service... Frances went out of her way to give great customer service... she really helped me out on guiding me in right direction on next steps.. read more

very nice and professional staff everything was quick and ok very comfortable experience really love and appreciate it

I called and arranged transport for my Can-Am Spyder to be towed to the repair shop. It had no electrical power and was stuck in Park. I explained to the person on the phone that the wheels would not turn and it was stuck in park. The driver showed up completely unprepared. Apparently dispatch did not relay that information. I had to wait an additional hour for a second truck to show up. Additionally, they charged me an additional $50 for THEIR MISTAKE. This would be 1 star, except that the driver was courteous and professional. He delivered my Spyder in with no issues. read more

Today I had some issues on the high way,my tire blew and I didn't have a spare and got stuck on i95 ,got towed by Kauffs ,they came right away, driver was David G. 541 Awsome dude and impecable service. David I apresheate you. God bless brother att. Roberto read more

This is the worst towing company. They have spread themselves so thin it takes hours and you're lucky if they show up. Then they call to ask if you still need them. Horrible! read more

Perfect service, professional in every aspect! Drivers are well trained, and there yard guy Fernando, is amazing, he will help you in this time of turmoil, we evrything possible! read more

this is a company that prides itself on overcharging people in a bad position in life. car broke down? give us $330 to get it out. not our problem. And the WORST customer service on gods green earth. really truly pathetic. read more

Had a BMW with the parking brake locked and Daniel got that bad boy up on that flatbed without a scratch. Great job on a miserable occasion. Geico towing coverage is the bomb. read more

Absolutely horrible service. The guy called me 3 times to confirm the spot ,which wasn't that hard considering it was directly on the exit ramp on i95(which i clarified multiple times). I had to take an exam and i was already late(which i already told him) so I left a note on the windshield leaving TWO separate numbers to call. He proceeded to blow up my phone with calls after i told him i could not take calls because i was in an exam. He then sent me a message saying "Guess you don't want your car towed" after i gave him clear instructions and left the key. This whole time , my girlfriend was trying to get ahold of him and he wasn't answering. Very rude and unprofessional. read more

They are charging me to get my motorcycle back, which they towed after it was recovered by the cops. It's not right and a company this size should help the community. They could write their expenses off of their taxes... Legal or not, that isn't right read more

Kauff's Transportation Systems - Towing Near Me - West Palm Beach, Florida

I had the best experience with Kauff's Towing. Kermie was so quick getting to me and was very professional and kind. It was later in the day and bad weather was coming and he offered to wait with me. He made sure my car got were it needed to go and eased any worries I had. He definitely made a bad situation really enjoyable. read more

Got my car back and cash that I had put in it that morning was missing. They claim they don't go in vehicles or that employees need to take my money. Well obviously someone did since I saw it there when I parked and when I picked car up it was gone. Ladies that work the counter are beyond rude. read more

Lost my key in December while at city place and called my insurance company and they sent Kauff's. The guy was so discombobulated he did not even have a flashlight at 10 pm to get me into my car and i has to use my phone. Then he asked me for a cigarette or $6.00 to go buy some. The next day or so I looked at my car and it was all messed up where he want in because of no light. I called my insurance and they reached out to Jean at Kauffs. Jean promised the world and he was so sorry told me he's call me the next week and send out a $100 visa gift card. Next week came and no card and no Jean. Next week called him and then my insurance reaches out. He promised again. Long story after reaching out today Jean told me it be better to go with my insurance. Never ever use them! read more

It's sad that I have to write this review, as my vehicle was deemed a total loss; however, in times of need when you pray that someone out there can still provide excellent, compassionate customer service...........these folks did it. Professionals. read more

I'm very disappointed of the services and unhappy of the damage that were made to my vehicle while at this Facility . Was lied to by the employees one name tammie I believe and was given a very very are time bye William I need someone to reach out to regarding this situation read more

If I could leave a -100 I would. I have never used this company before, and most definitely will never recommend anyone I know to use it. I just experienced an issue with a tow truck driver less than an hour ago. I sat in my car, waiting for my cousin to return from out of BP on 44th off broadway and the tow truck driver thought it was very funny to come at full speed towards my car, ended up only being a few inches from slamming into my front bumper and blocking my car in to where I couldn't get out, I proceeded to asked how I'm going to get out, he quickly, showed me the middle finger when getting out the truck and closed his truck door, then I asked him could he turn off his lights off because I wear glasses ( common sense should of told him that) he pretended he didn't speak any English and mocked what I said and also ignored what I said, and left the lights on and went into the store. With that being said, Your company is supposed to be about helping others, not blinding people who already can barely see or treating people differently when you feel like it. For the record, I never met that man before in my life, and license number on the front of the truck was E19048!!!!!!!!!! read more