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Katherine Spangenberg, MD

5.0 (1 review)

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9 years ago

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Edward-Elmhurst Medical Group - 2hr wait... now I'm in this room alone.

Edward-Elmhurst Medical Group

3.0(2 reviews)
6.4 mi

Best Care you could ask for. My primary care physician Dr. Sikic Is a great Doctor. The office…read morestaff gets the job done going above and beyond. Thank you all. April

Had my appt today at 8:30am it was 8:37am when I arrived outside the door, I had never been here…read morebefore my GPS kept telling me I was at the wrong building when I came to building B, [mind you I never used MyChart so I'm new to that too] I didn't realize that it gave you details to arrive. So I did the only thing I was new call and ask where I needed to go and the first lady with an accident who answered told me it was indeed building B but that my appt was at 8am and I was already 39minutes late they have a 10min grace period and by the time I made it to the second floor I'd be past my time. In which I corrected her not in a mean way that my appt was at 8:30am not 8am because I had checked it numerous times and then she proceeded to then say regardless I was late and couldn't be seen anymore. Which obviously I was upset I didn't intentionally decide to be late but I work with patients everyday so I understood, although if it's a new patient in my office we would have still seen them as they tried to come in but got lost but would let them know next time we wouldn't be able to accommodate. Not the case here I thought in MY OPINION the women was rude and sounded condescending so I hung up. [which I know was very rude but she really got me mad] I called again to just speak to a manager to let them know I didn't agree with how she handled the phone call after I drove 45mins to get here a little bit of sympathy and understanding would go a long way BUT the second woman who answered I nicely explained that I wasn't asking to be seen as I know by now I'm way over my time but I just wanted to notify someone that I didn't like how the other woman handled my call and she too proceeded to tell me she was nearby and "heard" the call and what I'm saying she said "she didn't say that..." now why would I lie? I have no reason to lie I'm not a rude person and I NEVER leave reviews but here I am as they both acted very unprofessional and trust me I'll never come here again.

Family Health Center-Plainfield - Info about the doctor

Family Health Center-Plainfield

4.0(11 reviews)
5.2 mi

Dr Turk is in network, but the office uses a lab that is not in network. I am now on the hook for…read more$700 in testing. I suggest verifying the lab is in network before letting them do any tests.

I will be discontinuing this facility. It has been a difficult mental health experience than has…read morebeen ignored in favor of excessive testing and with the obvious lean towards cosmetic health concerns of the facility it is clear my mental health is not a priority. I do not feel comfortable with 3 month blood tests along with the other excessive health testing just to be told repeatedly I need to lose weight. I have the feeling it's to bolster profit with unnecessary care. They are cycling through interns who do not fully know what they are doing and causing longer appointment times than necessary. I've actually had one who was questioning my medications and forgot to write their own name on the prescription leading me to wait for an important refill. While the front staff is nice. The higher ups need better bedside manners. The worst was hearing Loraine loudly discuss another patients condition. Then she proceeded to tell me she can only refer me to another facility, which didn't receive the referral at all and it was stated "we are always blamed" which should be a massive red flag. The facility referred didn't even take my insurance which is such a gross oversight. I've also heard "I never heard of that being a symptom" from another doctor which is not comforting whatsoever. This place is mainly just for people who need an ozempic connection to look good for the summer.

Katherine Spangenberg, MD - internalmed - Updated June 2026

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