We have been staying at this hotel for jazz and show choir competitions for quite awhile. The hotel is fairly clean and continental breakfast adequate. However, there was a strange chemical smell in our room, and we were charged an extra $15 for an extra person. The clerk told us that every hotel did this-this did not even happen at the Waldorf Astoria in NYC(which is true). Last year, our show choir was charged a different price than was quoted, and, while I was checking out, a woman was charged an extra $150 for having a pet in her room(which she called about). All the clerk would say was that the manager wasn't there. My guess-the clerk was actually the owner. When questioned, the clerk said the manager had an emergency. Not an adequate excuse. Many, many show choirs and jazz groups use this hotel. Wise to be up front, honest, and have a manager on duty to honestly deal with dilemmas. I already know several family groups who are opting to stay at a nearby inn-or even in Orono. read more