I think it's very unprofessional to call to cancel/reschedule my appointment for the following…read moremorning at 4 pm the day before - especially with a confirmation message in the morning. The appointment was made last week and arrangements made to accommodate it. This may not be an emergency AC repair but it's bad business and has indefinitely set back my project since I can't just take off whenever I want from my job.

Great to deal with. Quick and efficient, would use again. Tech was very knowledgeable and friendly.read more

Been using Mr. Cain for years. Has always done a quick repair on either the washer or dryer…read more Excellent service- very knowledgeable- fair pricing.

Called Cain's about a dryer problem and the assistant was super friendly and helpful. Josh and his…read morefather got out right away and were as friendly as could be. They had it fixed in no time at a reasonable price. This is an honest business and I highly recommend it to anyone in the area in need of repair.

Serviced my AC by adding 1.5 pounds of refrigerant. He never checked the inside unit. and told me…read moreto call him if there continued to be a problem. About a week later I noticed my AC still wasn't cooling properly so I TRIED to call him. Several attempts and no response . Called my warranty provider and they were able to get him reschedule. He didn't show up, didn't call and won't answer and calls or respond to any texts.

Horrible service! Choice Home Warranty should be ashamed of themselves for using the lowest quality…read morecontractors to service their warranty claims. This is an ongoing problem with their warranty services. Windward AC & Heating was sent to my home after filing a claim with Choice. The concern they were to address was a noise coming from the HVAC system. Service provider proceeded to take apart my unit without first turning it on to determine possible source of the noise. Instead of having a working unit with noise before he came, I was left with a unit that didn't work at all. He didn't even put the unit back how he found it. Additionally, he was rude and very condescending in his communication. Against my better judgement, I was going to allow him to return into my home to put my HVAC back the way he found it, which he shouldn't have ever left undone. (S/N: I couldn't follow him to the attic, so not sure what he actually did in assessing my unit.) We had a set appointment time and he didn't show. A second confirmation call should have been placed if I missed the first one! Not professional in anyway! AVOID!!!!

I had two brand new air conditioners installed by this company. One and a half years in they are…read morelooking to charge me $1,000 for a failed part. They said the part is covered by the manufacturer warranty but the labor and the refrigerant is not. The average cost with some google suggests the replacement for a TXV should cost between $185 to $750. Not only are they not standing by their work, they are looking to make a quick buck even after collecting upwards of $20k from me for my air conditioners. I regret ever letting this company do new units in my home. Clearly they do not stand by their work.

To add insult to injury after a hurricane, my vet started blowing hot air in 3 rooms. Alliance…read moreresponded immediately and came out the next day. The tech was very nice and checked everything out. He explained the issue was self induced...our filter was too thick...bless him for saying it with a straight face. He made a recommendation on which filter to get and we've had cool air circulating ever since! Great company and would call again!

An amazing service and technicians are very knowledgeable. They always came on time and very…read morerespectful

Excellent service with Marquis and Davis Air Conditioning. Davis is the best. Always honest and…read morereputable. The employees they hire are the same. Marquis went out of his way to patiently explain everything. He did our maintenance check, added coolant and checked out several other things for us. Two thumbs up for Marquis and Davis Air Conditioning/Heating. We highly recommend them!