Terrible service. Was set to come out on a Thursday to replace heater kit. He never showed up. Then…read moresaid the part wouldn't be in until following week. That week he never returned text or calls. I left review on google and Facebook and then he messaged me that if I didn't take review down he would sue me. So now I'm putting review on yelp and BBB. I wish he would sue me. I have all the text from him. I have video camera footage of him at my home to do diagnostics. He's a terrible person to have come in your home.

I'm so pleased with Shane's A/C & Heat. They are efficient and get things done in a timely manner…read more What I loved about Shane's is that they were very professional and took care of business! The hard work that was put into getting my new heater installed needs to be recognized, I'm so thoroughly happy that I was able to get help so promptly and not to mention it didn't break the bank. I genuinely recommend and can't wait to tell my close friends and family about Shane's reliability and hard work. Thank you guys so much!

Cactus Comfort Services is a top notch professional heating & A/C Service company. I called and…read morerequested a price quote for a split A/C & heating system for my garage. The owners Craig & Debbie returned my call the next day with a quote. They offered me several dates to come out for the install and were there right on time. The quality of the install was top notch. I would highly recommend this family owned business for all heating & A/C needs.

Craig was able to make an emergency service call to my home and quickly resolve our a/c drain issue…read morewith professionalism and promptness. He was fair and did not try to charge us an arm and a leg. Seemed very knowledgable and offered suggestions on how we could prevent issues in the future. I will recommend him to all my friends and family

I think it's very unprofessional to call to cancel/reschedule my appointment for the following…read moremorning at 4 pm the day before - especially with a confirmation message in the morning. The appointment was made last week and arrangements made to accommodate it. This may not be an emergency AC repair but it's bad business and has indefinitely set back my project since I can't just take off whenever I want from my job.

Great to deal with. Quick and efficient, would use again. Tech was very knowledgeable and friendly.read more

This was the second time I've used Jim's ac/heat, both times Jim went above and beyond.. the first…read moretime Jim filled my Freon due to a leak in the soft copper line.. He quoted me way less than the other companies.. This time, on a Sunday no less, Jim's came out and replaced a capacitor and added a hard stop and stop.. Would definitely recommend Jim to anyone needing air conditioning service.

Jim was very professional and gave me tips and tricks to extend my ac unit. He came after hours and…read morethe same day, highly recommend! Also price was very reasonable!

I can't begin to say enough about Chris! We had 2 other ac repair companies come out, spent money…read moreto "fix" a problem and Chris shows up for a 2nd quote for a replacement. Instead he fixes our issues!!! We were back up and running with cold air blowing! We will use Island Air for any HVAC repairs or replacement!

Excellent service and high quality repairs! Fair prices too…read more My central ac was fixed in less than 30 minutes. Technicians were professional, courteous and on-time.

Lamont made me very happy. My water heater had leaked a big mess in my garage. I called and…read moreexplained that I had just had surgery and my son was there but would be going home son. They called early in the morning and left a message that they could Send someone that day.They were there before noon. Replaced the water heater, practically cleaned my garage, and hauled off the old one. Cost about 2K less than the quote from Lowes and a lot less add one. Thanks, Lamont. Great employees, Joel and Ashton(?).

While they were prompt in their service of my hot water heater, the price they charge is…read moreunreasonably excessive. I was charged $135 to have them come out for 10 minutes to tell me what I already knew (it will need to be replaced). Then it's a "flat rate" of $950 on top of that for 1 hour's worth of work to replace the heater. They were unable to tell me the model of the heater before it was installed so I could compare prices. And forget about tankless installs. No one there knows how to do that (a direct quote from the plumbers who came out). For anyone who needs to replace a hot water heater ASAP, go to Home Depot or Lowe's first and buy it yourself. They go for $400-$500 and take about an hour to swap, probably less. So let's see...$500 for a heater plus 1 hour worth of labor at their price ($135 per hour) adds up to around $635. I would have been very happy to pay this amount as it is reasonable. Paying almost $1100 to have it swapped is totally absurd. Voicing my concern with several employees there was met with the typical apathetic response "well, that's just what it is". The owner claimed this charge was reasonable. Sure it's easy to gouge customers all day & claim it's reasonable when you're the one raking it in. Finally after the heater was installed, I had asked what happens to the old heater. I was told I could just leave it at the curb and it'll get picked up. So after the plumber packed up & left, I was stuck with my old heater sitting in my driveway. There was no offer to even help me get it to my curb. He was very busy that day and apparently couldn't be bothered to assist. Talk about kicking someone while they're down...thanks guys! Real professional and courteous! I learned a very valuable lesson from this experience, and I'll make sure my friends and neighbors know who not to call moving forward.

Excellent service. Our heater went out on a Saturday and he answered the phone while at his…read morebrother's wedding and was able to help get our heat on! Amazing customer service and great price. Thank you!

Byrd Brothers by far are the nicest folks that came out to visit us. They were polite and…read moreprofessional. They text us the date and time and showed up as expected. Our AC stopped working due to a leak in the coil. They thoroughly check our system and gave us a free estimate. They stood out above the rest because they came with shoe booties and mats to prevent dirtying our carpet and gave us some Freon to get us by. They are not the cheapest but you would get quality service and feel confident if you went with them.

We have used Rodney Malone with Malone Air Services 4 times and been completely happy with all he…read morehas done on our 19 year old ac unit. He has gotten back to me quickly each time I contacted him, explained what the problem was and what he did, offered info on what we could expect from it in the future and been courteous and neat. We are planning to get a new unit soon and he has helped us with learning about the choices we have and answered questions, which is reassuring since this is a sizable investment for us.

Very Impressed. He is professional, polite, knowledgeable, dependable. I like he explains…read moreeverything. Shows up when says he will. Very highly recommend.