I have read many negative reviews on here about River North Park Apartments. However we have lived…read morein the building for two years & my post is going to be going down the list of stuff in a recent post from a Jim S with my thoughts. When I read his review his negativity rubbed off on to me and now I'd like to shoot myself. I disagree with many things he said so here is a counter review: In regards to having people "constantly" in unit- We have never had this issue unless we put in a request for maintenance. Which brings me to, every time we have needed something fixed, maintenance was there and had the issue fixed within at least one business day, depending when we put in the request. Example, our bathroom faucet had been dripping for about two days and the third day I turned on the cold water and the entire hot water handle popped off and water was spraying everywhere. I called down to front desk immediately and someone was in our unit in under one minute. He had the whole thing fixed within 5 minutes and even helped us clean up the water. I find the maintenance workers are extremely friendly and nice. As for the homeless men on the church stoop, that church does not belong to Waterton. If you pay attention, you will notice that the church often takes in those less fortunate for multiple events/food. I have never been bothered by either of these men and I have never seen them bothering anyone else, or panhandling for that matter. As for them sleeping there, would you like to let them sleep on your couch? They are homeless, don't be a dick. I will say that there is a strong urine smell is present outside the building most days due to owners not walking their dogs away from the building to pee. I have also witnessed people let their dog poop outside the building and just leave it. Now, this is a tough issue because they have sent plenty of emails and notices about people who do this however, their job is not to be on poop patrol. It's the simple fact that the people who live in the building need to pick up after their pets! As for other odors, I have maybe ONCE smelt a lingering stench coming from the trash room. Front desk was notified and the smell was take care of within a timely matter. As for marijuana, can't say that I have this issue either. However, if I did smell marijuana I think I could simply roll my eyes and get over it. I do admit that the doors to the units are pretty thin in that I can hear anyone opening and closing their doors. I do hear people talking when they walk past my unit but other than that, I don't hear noise coming from my neighbors when, for example, they flush the toilet or take a shower. And Jim S, you knew you were choosing to live next to the CTA line... not sure what you expected exactly? Although you can indeed hear the train, it is never loud enough to affect watching tv, sleeping or conversing with others etc 'Doormen' - there is a fob system for the doors for a reason. Safety! If they were to stand up and open the door every time someone walked in, anyone could come knocking on my front door. I think not being lazy as fuck and getting my keys out to open the door is definitely not the end of the world. Also, if I have gone and picked up a package or am clearly arms full of groceries, they do open the door for me. Maybe I'm just polite and that's all it takes? As for the fact that they can click open the door while sitting - WHO CARES. Their job is to sit at that desk, make sure everything runs smoothly, check in outside guest or delivery and to notify the tenant of said person. Pricing- you live in one of the best areas! DOWNTOWN RIVER NORTH RIGHT OFF THE HIGHWAY WITH EXTREMELY SHORT COMMUTES TO THE LOOP! A new apartment building just went up a block over. The price of a convertible in that building costs MORE than my one bedroom and is much smaller. So if you think this is not worth your money, then I'm not sure you're in the right neighborhood. It also makes a difference when you sign your lease. Summer vs Winter. RNPA has negotiated the resigning of our lease with us twice now for lower rent. As for parking, I don't believe the building has any say in the pricing. It is not owned by the building, it is owned by LAZ. I agree though, LAZ, your pricing is ridiculous. & about the gym - get a gym membership, this is an apartment building. However, they do keep upgrading gym equipment. Staff - I have had zero issues or complaints about the staff in the leasing office, the doormen, the maintenance staff. I honestly don't know how anyone could have an issue. As for the doormen not always having the brightest smile, they work long shifts and I'm sure are tired, just as I would be. But when I prompt them with a hello and ask how they are, they smile and are friendly. Honestly, think the only way someone could have an issue with the staff of the building is to be an extremely negative person. If you are friendly, positive and polite, it seems to go further. Just saying.

I lived in this building for three years, and unfortunately, by the time I moved out, I was…read moredisappointed. My frustration is not based on one isolated incident. It is the result of a pattern of poor communication, lack of follow-through, inconsistent responses, and very little effort to maintain positive relationships with residents. The most significant issue occurred after a major water intrusion in my apartment. Water entered my unit from an above unit. My rug, furniture, baskets, dog toys, and other belongings were affected. Eight pieces of drying equipment were ultimately running in my approximately 740-square-foot apartment. The noise from the equipment reached approximately 79 decibels. I was initially told by a flood mitigation employee that my apartment was uninhabitable, that the fans would remain for an extended period, and that the work could potentially take weeks. Management later disputed what I had been told. That was frustrating. They wanted me to leave my small dog there with the industrial fans and people in and out. I ultimately stayed elsewhere for a period of time, losing use of my apartment and parking. During that time, I incurred additional expenses, had a significantly longer commute, had belongings damaged or discarded, and had furniture warp from the water. Management cleaned my rug, which I appreciated, but it was never the same and eventually had to be thrown away. Beyond that, I received no meaningful offer of assistance. Unfortunately, there were many smaller experiences over the years that contributed to the same feeling. I repeatedly reported excessive dog barking and what appeared to be pet urine left in the hallway on multiple occasions. I raised concerns about a neighboring apartment door that was extremely marked up for months and asked whether management could have the common area hallway-facing door addressed. Rather than simply addressing the concern, I received a response questioning why I was asking for it to be fixed. I take pride in where I live and would have liked my guests to stop questioning the damaged door. I later sent a detailed email explaining my concerns and never received a response. There were also occasions when only one elevator was operating, the pool was green, calls to the property manager went unanswered, and I saw management respond to resident complaints with a winky-face emoji, which I found surprisingly unprofessional. What was most disappointing was the overall lack of resident-focused customer service. I was a respectful and reasonable tenant. I communicated concerns professionally, gave situations time to be resolved, and often chose not to complain. I understand that apartment buildings have maintenance issues, emergencies happen, equipment breaks, and management cannot make every resident happy. My issue is not that problems occurred. It is how frequently concerns were met with defensiveness, minimal follow-up, inconsistent communication, or seemingly little interest in finding a resident-friendly solution. After three years, I left feeling that resident satisfaction and retention simply were not priorities. A little more kindness, professionalism, communication, and willingness to work with long-term residents would have made a significant difference in my experience.

The staff here are amazing and the building is incredible. Amazing home in a vibrant neighborhood…read moresteps from the Mag Mile, Rush Street and River North. And the rooftops and amenities!

We have been extremely happy with Amli 808. It is a piece of heaven!…read more  Terrific amenities to live, play and work!  We have been a part of Amli Family for 2.5 years now.  We'd like to shout out "Hector", one of the Maintenance staff.  He went above and beyond the call of duty to fix the circuit breaker and A/Cin our unit yesterday. He is poised, professional and very helpful! We prefer to have Hector to do all of our Maintenance needs instead of other Team Members.  Amli 808 recently recruited a new female Maintenance staff, who lack customer service & poised not to mention arrogant.  It is so unfortunate that Mitch (another Maintenance staff) left and no longer works for the Amli Family.  Amli Management should have a poised, professional and a 5 Star attitude staff.  The quality of your staff is one of the essential factors in any organization's success.  Your staff represents Amli.

I am happy to report that my experience with The Habitat Company was pleasant and professional…read more Leah showed us the available unit at Elm Street Plaza and provided answers to all of my questions regarding the apartment and the entire building. They also offered to upgrade either the appliances or the carpet in the unit before our move-in date which was greatly appreciated. Additionally, since we applied within 24 hours of our apartment tour the move-in fee was credited towards our first months rent. Nick and Angela were also very nice and helpful when we were filling out our applications and they even took time to show us around the unit a second time and provide some additional measurements. Overall, a great experience and I would definitely recommend others in the Chicago Area to consider checking out this and other Habitat properties.

Habitat Company (Park Place at Town Center Condo. Assoc.) have oppressive bylaws. If you are…read moreconsidering buying a home, please think twice before purchasing a unit at Park Place Condominiums under Habitat. Their bylaws are extremely oppressive and strip homeowners of basic rights over their own property. ​After experiencing a home fire, I was forced under their bylaws to use their selected contractor, 360 Fire & Flood, rather than being allowed to choose a trusted contractor for the interior of my own home. To make matters worse, 360 Fire & Flood billed Habitat / the HOA for work they did not perform properly. Homeowners should have the right to select who works inside their home, especially after a disaster. Avoid this community unless you want your property rights dictated to you.

Don't move here. Someone was murdered in the building when I lived here. And then when we moved out…read moremanagement sent a false bill to collections without communicating it to us first. Horrible experience. 0/10

I lived at 369 for the last 3 years. There are some pros and cons to living here as there are with…read moreany building. I've shared more details about my experience below, but overall, my biggest gripe is that there were sometimes additional costs for things that you wouldn't expect given the decent amount you are already paying to live in the building. For example, when the building had pipes burst which made the gym unusable for over a month, the solution was for residents to pay additional fees to use other gyms nearby. Another example is the costs to fix or replace certain things in the unit after moving out - I was charged $180 to replace a microwave due to some discoloration which they would not categorize as normal wear and tear. It definitely feels a bit nit picky and I just wish they had been more upfront about expectations and the price list that they shared only during the move-out process. They also did things like change visitor parking pricing without any notice until it was time to pay. They are entitled to do all this, but I'd just say there are many other options in Chicago where I felt more appreciated as a resident. Pros: * Really nice views of the city * Proximity to a lot of things in River North * Amenities are nice when you can use them * Great maintenance team that responds quickly Cons: * They rent out units on AirBnB so there are a lot of people checking in and out throughout the week like at a hotel * Packages get lost/misplaced frequently (I've had an apple watch go missing after someone at the front desk signed for it, a perishable package that essentially melted because they couldn't find it for a few days); you can tell management about it, but they don't do much to try to help you * For a luxury building, some of the things in the unit aren't the best quality, it is not super apparent until you move in

I have lived here for a couple of weeks and so far everything has been great. We've had some small…read moreissues around very minor maintenance requests, which have been taken care of extremely fast. One thing our leasing agent pointed out were some tiles cracked in the kitchen, within 10 days, the maintenance team not only fixed the tiles, but put in a brand new kitchen floor. I've had multiple interactions with the staff (one of which hasn't been too fantastic), but my leasing agent, Suzy Dooley, has been extremely kind, warm, and welcoming. A week after move-in she even gave me a call to check-in to see how everything was going and if I needed anything else at that time. Anytime I run into her on the property, she stops and takes the time to say hi and ask how I'm adjusting to Chicago, goes I'm doing, etc. She's a real joy. Davyon on the maintenance staff is also pretty awesome. He's stopped by a couple times, thanks you for putting in the work orders to keep the property nice, and even shared how much he enjoys working for Reside and the benefits he gets through them. He even remembered to ask how a recent interview I had went when I ran into him on the street. I saw the reviews were pretty low, so felt it important to share my experience and how quickly the maintenance requests were being addressed. Hope this helps you as you navigate your apartment experience.

It's a pretty building, but vastly overpriced for what it offers. There is a major cockroach…read moreinfestation that the management is not interested in solving. There is no AC, no heat, and no basic safety precautions. I had a stranger enter my apartment at night while I was home. Management did nothing and offered no reimbursement. Also, they will raise rent a minimum of $150 each year. Proceed with caution.

The management here have cut the lock to my storage unit and "disposed" of $10k worth of my…read morebelongings without my consent. Also, threw out my personal mail items which is prohibited. The boxes have my name and unit number on them, yet they still "disposed" of them (in quotations because some of my items have AirTags on them and I see them in West Town). Instead of looking out for their tenants and putting them first, they care more about $50/month charge on a storage unit (compared to my $5k rent). What makes this whole situation worst is they don't even know their own storage unit numbers and ask you to do their work when you are the paying customer. I will not be renewing my lease here. They care more about $50 charge than your own belongings. They stole my mail and my belongings. No direct attempt was made to me. Pictures and more detailed review to follow.

Rose Perez has been incredible to work with. She was patient, informative and friendly. She is one…read moreof the reasons we chose Kingsbury Plaza ! Cant wait to move in !

Just renewed lease. I've lived in 5 beautiful downtown High-rises and this one is Best. I'm a very…read moreloyal customer when I feel I get Good service and I make sure people know. If you want amazing staff, maintenance and management, you want to live here. Front Desk goes that extra mile, management treats residents with respect, professionalism and kindness and maintenance is fast and great.

If you are considering living here, read this first…read more I was charged $300 for two blinds upon move-out, described as "custom-made" and damaged beyond normal wear and tear. I have attached the photos they provided as "evidence". You can judge for yourself whether this justifies full replacement. Over multiple email exchanges, management could not describe the specific damage in writing, could not provide documentation proving the blinds were custom, and when I requested an invoice, admitted they did not have one, meaning I was charged before the replacement was even completed or documented. Draw your own conclusions about how this management company operates. And if you really have to live here, document everything before you move out, photograph every inch of your unit, and know your rights under the Chicago RLTO before signing anything here. p/s: What makes this worse is that none of this came after any prior notice or conversation. Their very first communication after my move-out immediately threatened collections and credit bureau reporting if I did not pay within 30 days. Whether this is intentional or simply a failure in their notification system, I don't know. Either way, tenants are blindsided with a payment deadline and a collections threat before they even know a balance exists.

HUGE loft like condos. I mean HUGE for this area…read more... Great door staff. Thick walls so you cant hear a word from your neighbors. Old building with lots of charm...used to be the Sexton food...COOL! Great location that is downtown, yet quite...very hard to find. You are walking distance to the el, restaurants, EBC, etc. Fitness room in the building that is pretty decent. Rooftop deck that is nothing special but does have some great views. Dry cleaning in the building with package pick up. Garage under the building that is NICE! Bike room for your two wheeler. Storage on the first floor for all the junk that you dont want in your place. Love this little place. :)

For the past year we've been residing in this loft condo building in River North. We moved out a…read morefew days into a condo that we're supe psyched about, but The Sexton will definitely be missed! I've seen a lot of condos in this building through our condo search and I have a few friends who live there as well. Most of the condos are pretty similar to one another...ours was a 2 bedroom/2 bathroom. The 2nd bedroom was pretty small, but it had a massive living room, a walk in closet that people dream about, and a very impressive up to date master bathroom (has both a walk in shower and jacuzzi tub). The doorman here are very friendly and you definitely feel safe! Mr. Lewis, the doorman during the weekdays, runs a tight shift. Fellow Austin yelper, Kevin N, once visited me and Mr. Lewis not only requested a business card from him, but also kept it! My only complaint about the door staff is that whenever I was carrying a lot of boxes (pretty often for my job) that didn't even help me open the door. There were many times I was struggling and tripping all over the place and they just let me! I've already noticed a huge difference with the helpfulness of the doormen in my new building. There's a dry cleaners on site who's a little expensive, but does a good job and it's nice having it right in the building. And they also collect packages here...and the 2 women who work here do actually help you load them on the cart (unlike those doormen). The gym in the building is adequate, but most people seem to belong to the east bank club, which is conveniently right next door. The location itself of this building is great because it's so close to downtown, but it would be nice to have a few more restaurants to grab a quick bite to eat nearby...but new places are popping up everyday! When we first moved in I was a bit anti River North after spending a fabulous 5 years in Old Town, but I learned to love and appreciate this neighborhood. Thanks for a good year Sexton- I'm sure we'll be back to visit!

Lived here 4 years. Was a magnificent location for me, the wife, and our golden retriever…read more Moving because we are growing our family, but this place was awesome. Updates to the common areas made it even better in recent years. Special thanks to Sam, Derrick, and Brenda who make Flair feel like home.

Flair tower is awesome Just make sure you dont get a unit on…read morethe west side of the bldg (ON THE TRAIN) the staff is great! I have actually lived here on 3 different occassions since they were built, but i loved it. 5 stars for sure the prices are really reasonable for what you get and the location, they dont try to gauge you at all one down side? the pool is like your bathtub, tinyyyyyyyyyy, but NICE!! Def check it out, its great

I was recently in town and per my usual, I had stayed at the Gallery on Wells. I have friends who…read morelive in this beautiful building whom I visit a few times a year. The building is conveniently located to everywhere I need to be, the amenities are top notch, the hospitality of the door staff and the office team are exceptional, my friends, who are 5 and 6 year residents, absolutely love everything about living at the Gallery on Wells. I highly recommend this building if you are in need of a conveniently located apartment home, run by professionals, who actually recognize you and know you by name!!!

Lived in this building for over 2.5 years and I couldn't be happier with both the building and the…read moreamazing leasing experience I've had here -- and a huge part of that is thanks to Serena the leasing consultant helping me upgrade my unit this past year. She brings such positive energy and professionalism that instantly set the tone for a great living experience. She's also just fun to talk to, carries a welcoming attitude, quick follow-ups, and deep knowledge of the building made the leasing process smooth and enjoyable. Beyond just the leasing experience, the building itself is a gem. The location is unbeatable -- close to everything, yet just far enough removed to feel like a peaceful retreat in the city. And the views are absolutely stunning, whether it's sunrise, sunset, the unobstructed views of the city skyline never get old Serena is always upbeat, helpful, and genuinely passionate about creating a great experience for residents. She sets a high standard, not just for leasing agents, but for customer service in general. If you're thinking about moving here, know that you'll be in excellent hands -- and that you're choosing a place that offers both luxury living and a fantastic team behind the scenes. Thank you, Serena, for making this building feel like home from the very beginning!