my Mom who is elderly used this company to move and after unpacking noticed she was missing a…read moreJewelry box with her wedding ring and other pieces of jewelry that was handed down to her. She gave them a chance to return the items before contacting the police.

one of my best friends had this company hired to move her to her new place. Their services were…read morepaid for and they had six hours of billed time to load up the truck bring it to the new place unload and help help set up her stuff. she was promised three movers. She was only provided with two. the two that she had were two young guys who spent more time having a conversation with each other and arguing in another language, then getting stuff done. when the truck was finally packed it had taken them almost half the time they had to get it done. the most sickening part is when they got to the new place they told my girlfriend who is a single mother with two small children that their time was done and they would have to leave her stuff in her driveway. She said absolutely not. You cannot do that when she tried to contact the manager of the company He wouldn't answer her, and he hung up on her. He was very rude. He told her it was his day off. He is not dealing with this. They can either leave her stuff there in the driveway, or he can tell them to put it in storage and she can pay for it ! this is unacceptable how dare he treat her like that! so in conclusion, this company is a joke. Poor management poor time management skills. I do not recommend using this company.!! Please, everyone be aware! if I could leave zero stars, I would unfortunately I have to leave one!!

I would highly recommend their services. They were friendly, on time and very affordable. They made…read morea 500lb piano move effortlessly with smiles on their faces. Thank you!

Communication up-front was a bit confusing because they are only reachable through the website and…read morelost my information from my first quote request. In the end, they did a great job, we were able to schedule an appointment with only a few days notice and were fast and efficient. They were a little late for their arrival window, the communication we received that they were going to be late was 20 minutes after they were supposed to be there.

I would highly recommend G&G Music for your DJ needs…read more My husband and I used them for our wedding on May 30, 2015 and Terry did a fantastic job. He's super friendly and accommodating and we got exactly what we were looking for. His prices were better than anyone else we found and I can assure you he was worth every penny and more.

We were planning to have G&G Music DJ our wedding, but after working with them we don't plan to…read moreever do business with them again. We met with a particular member of G&G's staff on April 29, 2018 to discuss what we wanted for our wedding, and he seemed to be able to offer a lot of what we wanted just barely within our budget (likely because we told him our budget ahead of time - something we don't plan on doing again in the future). Things were sounding good, so we asked him to send us a formal quote. We received the quote a couple days later and found that there were numerous prices that were above what we were told at our meeting with G&G. There were also items on the quote we said we didn't want (such as a photo booth), among other issues. We contacted the individual we had met with and brought up our issues with the contract to him. In our email, we used a particular price inconsistency in the quote as an example: an item that we were told was $50 even at the meeting, which was now being quoted as "$70-$370". So, in the best case scenario the item would be $20 more than we were told, and in the worst case scenario it would be hundreds more (something we couldn't afford multiple instances of on top of all the other wedding expenses). Instead of apologizing for the confusion and working with us to make the quote more agreeable and clear for both parties, G&G responded by saying that "$50 was a rough starting price". The individual then proceeded to say that if we bundled the item with another package (which we did not want and never discussed prior), there would be a discount that would bring the item to $52.50. He said, "so in reality I'm really only $2.50 off in price", leaving out the fact that to get that price we need to pay an extra $100 for a package we don't want. After a few emails back and forth, the conversation ended on May 14, 2018, where we said the following: "Our concern is that prices at our meeting were presented as exact prices we should budget for. Now, looking over the contract and emailing back and forth, we're finding out various items were quoted to us at the absolute lowest value and that we would probably need to pay quite a bit more than discussed to receive what we expect." And his response was simply: "Let me revise the contract and see if it works for you both. Im playing on the island till late Wednesday so ill be able to get to your contract Thursday." Fast forward to May 25, 2018 (a week and a half later). I sent the individual another email asking for an update. He responded this morning with the following: "I'm sorry I should have emailed you sooner but this is a very difficult letter to write. I certainly don't want any hard feelings. After your last email I felt like my integrity was being brought into question. I understand the confusion with the [item] but your email implied that I had changed quotes on "various items." I've been playing in bands and Djing for a very long time and this is the 1st time anyone has been unsatisfied or accused me of changing prices. I want this to be a very positive experience for you both and it's not feeling that way. You should enjoy every part of the planning right up to and including your wedding day so I feel it would be best if you found another DJ." IN SUMMARY, if you plan to work with G&G Music, just know that they are never in the wrong, and if you have a complaint with their service they will tell you they will resolve it, then proceed to not say or do anything related to your request. Since we are the first of both our friend groups to be getting married, G&G Music can look forward to not receiving business from any of our friends and family. Now, we will work on finding a new DJ after wasting the last month working with G&G Music.

Drew and his crew moved me at the end of March and they were amazing. Friendly, efficient and they…read morealso arrived right on time. I would give them 10 stars if the option was available. Best movers ever!!!!!

Drew and his team arrived early! Ended up being a long day, (I will make sure I cull file boxes…read morebefore hand...if a next time)! Crew was so pleasant and accommodating. Took excellent care of all my belongings. Have had a lot of movers in the past. However, so very impressed with their great service! Available when needed. Highly recommend Aurora Moving for your next move. Call for your peace of mind...M. Bouchard, Lower Mainland, B.C.