Sierrah was a great waitress, thank you for being so attentive and taking care of us.

pretty solid hookah with a nice atmosphere and good music. staff are friendly, will definitely return

super cozy and intimate . great music. great for a nice date night or girls night. food is good and service is on point. no wait time to sit

Food-fresh and hot +came quickly Hookah-amazing and veryy flavorful This was Our first time here and felt welcomed and received great service would definitely come back read more

Karizma - Fruity hookah - Middle Eastern Near Me - New York, New York

Alright, let's clean this up and keep your tone, your voice, but make it flow smoother and hit: So, I'm not even gonna hold you--this review is late late. We went for my friend's birthday back in January, you know, celebrating Aquarius season the right way. And listen, we did celebrate... but this place? Mixed feelings for sure. First things first, the atmosphere is a vibe. I'm not gonna take that away from them. The music was good, the space is big, and I like that there's an upstairs and downstairs setup. There's plenty of seating, and we were upstairs, which was cool. The bar is downstairs, and I actually liked that the women's bathroom is downstairs and more spacious--because let's be real, we need room for our pictures, okay? Now... let's get into the service, because baby... that's where things went left. From the moment I got there (and my friends had already been there 30 minutes to an hour before me), things were already off. They had ordered wings... and still hadn't gotten them. That alone was a red flag. Our waitress? Not great. At all. * She had an attitude * She wasn't attentive * She seemed confused half the time * She mixed up drink orders and gave them to other tables (???) * Then tried to switch them back and it still wasn't right It was just... chaotic. We ordered more food later thinking maybe it would come out--it never came. Like, hours went by. Nothing. At that point, what are we even doing?? And the craziest part? We brought a birthday cake. Told her to bring it out at the right moment... she never did. We literally left and then realized like--wait... where's the cake?? Someone had to go back and get it. That's wild. Now, I will give credit where it's due: * The hookah? The ice hookah was really good, flavors were on point. No complaints there. * The drinks? They were okay. Nothing crazy, but not bad. So overall... If you're going for: * Hookah * A chill vibe You'll be fine. But if you're going for: * Good service * Reliable food Yeah... don't count on it. My advice? Pregame, go for hookah, and then go somewhere else to actually eat and drink. read more

I love hookah lounges and usually go out in Astoria, but I wanted to impress some friends, so we decided to try Karizma Lounge since the ambiance looked beautiful and the vibe seemed upscale and relaxed. I made reservations ahead of time and was really looking forward to the experience. As soon as we walked in, I noticed the "B" health rating, which gave me pause--but I chose to overlook it because the place still looked nice and the music was good. Unfortunately, that was the last positive part of the night. We were immediately stopped at the door by a very rude bouncer. He looked to the hostess, who bluntly told us there was no space available--despite there being plenty of empty tables, including upstairs. I explained that we had a reservation and showed confirmation. She rolled her eyes, told us to "hold on," and walked away. At that point, I already felt unwelcome and considered leaving--but I gave it a chance. Eventually, she came back and seated us upstairs... where there were clearly many empty tables. My group and I looked at each other confused. We then sat there for quite a while without any acknowledgment or service. No greeting, no water--nothing. A waiter finally came to take an order but didn't even ask about hookah. We had to flag someone else down just to get basic service. It only got worse. Later, the waiter apologized and asked if we could move to a much smaller table next to a large party. Meanwhile, the hostess had just seated two people at a much larger table nearby. We were a group of three and were being asked to squeeze into a tight, uncomfortable space. When I questioned it, he just kept apologizing and offered to buy us a round of drinks. At that point, I was completely over it. From the moment we walked in, it was nothing but issues. I told him this wasn't acceptable--we were excited to be there, and instead we were treated poorly the entire time. There were multiple open tables, yet we were being inconvenienced for no reason. We decided to leave. On the way out, another group was having the same issue at the door, and I told them honestly--they should spend their money elsewhere. I work in the hospitality industry, and I have never experienced such poor treatment. From the rude welcome to the lack of service and disorganization, it was unacceptable--especially for a place already holding a "B" rating. The attitude at the door sets the tone, and in this case, it ruined the entire experience. This place has potential, but it seriously needs better management, better staff, and a complete reset in how they treat guests. Until then, I would not recommend coming here read more

Another East Side hidden gem. The staff here is amazing. Super well trained, personable and efficient. They keep the hookahs lit continuously and the food is quite good. The decor is one of a kind and specific to them. read more

Karizma lounge is always a vibe! I'm here probably a few times a month & it's always great energy in the spot!

to much expensive for drinks and narghilè. 1 shot is about 10$, I dnt understand Nope, never came back read more

LD, was great! It was a nice experience! I will definitely be back!!! She made me feel welcome in this place

I always have a good time here, especially after work with the homies. Alicia is the best! read more

Karizma - Hookah - Middle Eastern Near Me - New York, New York

Good music and vibes. The pan masala hookah was fire. Awesome service too shoutout to Hera!

Good music, good vibe, good Dj! What else can I ask for. Drinks are coming hit can't go wrong with a Heineken read more

Karizma - Good vibes - Middle Eastern Near Me - New York, New York

Hera was amazing!! thank you for you service! I loved everything about the ambiance and the polite service. she accompanied us and made sure we was ok! read more

Horrible service they take for ever to bring your hookah and drinks it's a zoo came from out of town and left right away

Karizma has exceptional customer service!! I will definitely be coming back. The hookah is great and the drinks are strong. It has a true middle eastern hookah lounge vibe in terms of ambiance and music. On the other hand my food had hair in it so i definitely won't be coming back for food just hookah only and the music isn't super diverse but the music is good read more

Karizma - Henny Rita - Middle Eastern Near Me - New York, New York

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A vibe! clean, good hookah! Carmen was phenomenal! I was visiting NYC and this spot made my night!

Amazing service and atmosphere. Had great hookah and cocktails. Cocktails were very nicely balanced, and very comfortable space.

Such a great vibe! Good spot to visit for hookah! Carmen was excellent! Came here on a Friday the place was already packed!

Ellie is a great server and super attentive. She recommended hookah flavors and if we didn't like it she easily accommodated and changed it out for us. I love the multiple floors and the music here is 10/10! It's divers, up beat and deff makes you feel lively. They also have a HH! I will drff be back. read more

Karizma - Hookah - Middle Eastern Near Me - New York, New York

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this ambiance is amazing, so fun and the drinks are great!! ask for host hera !!! she is the best.

Great service, and friendly staff. The seating area is so much larger than what we expected for NYC. We felt welcomed immediately by our server and she was knowledgeable about the menu. We got the lady killer hookah, highly recommend this flavor. read more

Great hookah spot. Happy hour is a really great deal $15-25 hookah, $5-10 drinks. The service is great and vibes are perfect for a cozy date night. read more

We stopped by for hookah and drinks. The place had a nice vibe. Everyone was very attentive from walking in to the ordering of food/drinks. I wasn't a fan of the hookah. It didn't pull as smooth as I would've liked. No clouds. Deep pulls with light smoke. The At first I assumed I didn't see any bc of all the fans going but I noticed the young lady at the bar and hers seemed perfect. I guess I'd say to visit if in the area. My experience isn't everyone's. And I critique really hard when it comes to hookah. But they have decent prices for hookah and flavors and the guy changes out the coals frequently which is a plus. read more

Karizma - Middle Eastern Near Me - New York, New York

Nice spot for drinks , good food and hookah after work or on the weekends. Semi intimate atmosphere. The ladies hosting look amazing and are very attentive. Definitely a spot to check out if you're visiting the city. The music is excellent btw. Good mix of tunes for everyone to enjoy. Mt only issue was while I was in my booth with a friend, a worker decided to start painting. Wasn't a good time for that while customers are trying to enjoy their experience. read more

Karizma - Hookah... - Middle Eastern Near Me - New York, New York

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I can't comment on the food, because I came in for the hookah. But this place is amazing! The vibe on a Saturday night (the evening I came in, after 10pm) was playing 90''s / 2000's music (Hip-hop/R&B/Dance Hall/ Reggaeton), played at volume you can vibe to and still have a convo with your "peeps". I sat solo at the bar and was served quickly. I ordered the "BMW" hookah combo which came with a mango base, a pineapple "core" and ice hose...I was so happy to come into a hookah place in NYC with an ice hose! I'll definitely be coming back here whoever I'm back in the East side of the city! read more

the music and vibe of this place is really amazing. the waitress was really patient and spoke well with me about drinks and what to get to eat. this place also have good wings read more

I stopped at Karizma while in town on vacation and let me just say 10/10 experience. They are incredibly inexpensive especially for NYC. I decided to sit up stairs being that I was alone. I had a comfortable spot back by the men's rest rooms in the corner. Hookah starting at $30 bucks and lasted me 3 hours without a refill. They constantly checked on me, and putting new coals on the hookah without being asked. I tried the pina-colada & Shirly temple mocktails. Which were really good and of course aesthetically pleasing. Different music playing all night, from Drake to Future, to Moroccan. So, I loved the diversity of the place. If I was a local this would be my spot to stop in and indulge all the time. Will be returning whenever I'm in town. read more

Karizma - Shirly temple mocktail and hookah - Middle Eastern Near Me - New York, New York

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A friend was in town and we were looking for a place with good music, non alcoholic options, and food. This place didn't disappoint. They have hookah too! The place is dimly lit with two floors and decorated beautifully, think floral, think middle eastern design. Our service was excellent, Ellie and Linky ask for them! The Turkish coffee is some of the best I've had ! read more

Alicia was great! She was prompt and made us feel like family. I give this place a 12/10

Food is always good. Vibes are here with great music, amazing hookah and great service! Love coming here

I wish i could rate this place with zero stars. First off we had a reservation on Saturday night which the location confirmed. When we arrived they made us wait 20 minutes outside stating " they are over booked". The security outside had a bad attitude and was unwelcoming. After waiting 20 minutes after our reservation time in the cold weather outside they took us inside to a small little table in a corner by the stairs and not an actual table. The told us the seating was temporary until they could get us a table. When we asked management if we were going to be moved to an actual table they had attitude again and stated " there are larger parties who need to be seated first" this was very unprofessional and rude. The good times did no stop there, the waitress informed up there is a one drink minimum per person to be able to sit at a table which was not disclosed to us beforehand and anywhere on the website. After about an hour of still sitting in a small table in the corner the waitress came up to us and asked us if we would like the cash out the bill because there is a "90 minute max" for each table. This was never mentioned to us before as well which is very rude again. The hookah was disgusting and service was very bad. Save your money and go somewhere else. read more

I said it before, I'll say it again! Will be back! Rine was timely, helpful, and overall very pleasant!

LOL karizma is my SPOT especially after the function - I love that they stay open until 4am. I always come here for hookah & of course food to soak up all the liqour. I always leave here at exactly at 4am or just about close enough to the closing time. Great place, great memories have been made here so far! Please don't ever closeee - follow my food page on instagram:@sinsineats read more

Karizma - Grilled chicken with rice & salad - Middle Eastern Near Me - New York, New York

Rine is amazing made me feel very welcomed and has amazing energy. She is awesome she'd be the reason I would come back.

Karizma's customer service is truly exceptional! I'll definitely be coming back. The hookah is smooth, the drinks are strong, and the ambiance and music give it an authentic Middle Eastern lounge vibe. read more

Friends and I had a great time with ZAINA! hookah, the espresso martini and the conversation were amazing. Great place to hang, learn about your fellow mates and share a great experience. read more

Amazing atmosphere, my first time in New York and this was a staple of my trip! Linky really knew his stuff. 10/10 service. read more

Karizma - Middle Eastern Near Me - New York, New York

We had a great time here. The staff made sure everything stays perfect throughout the night. Food was delicious. Great choice of music!

Very cool place great music. Ducked off place . Came from out of town. you should goo