This was my first ever massage! Upon walking in I wasn't…read moreimmediately greeted. One staff member was on the phone and the other just looked at me. After a few second she asked if I had an appointment and asked what my name was. She said she was going to find someone to give me a tour since it was my first time in. I told her okay and started looking at products. Then the staff member that was in the phone asked if I had been checked in and I told her yes and the lady went to ask someone to give me a tour. She said "she isn't even suppose to be the one checking people in, can you come over so I can check you in?" It seemed a little unprofessional and chaotic. From that point everyone did a great job explaining the check-in process and giving me a tour of the facility. It was clean and I loved the little tea light candles they had throughout. My specialist SHONDA was wonderful. She was very kind and did a great job with the massage. She made sure I was comfortable and checked in to make sure her pressure was good throughout my session. She created a welcome and relaxing space and did a great job focusing on problem areas. Thank you Shonda for the wonderful massage experience. The staff at checkout did a great job and they were very friendly.

The receptionist was very cold and unwelcoming. My 80 minute spa treatment was over in 55 minutes…read more The therapist wasn't ready. The product was cold when it was applied. Brrr!! Final straw. I really looked forward to the final application of lotion- it never happened. When I asked, she gave me a small bowl of lotion to use in the dressing room. For $160, it was a huge disappointment. To owner: preserve your investment--retrain receptionists and therapists.

I found this place via Groupon. It sounded somewhat silly, but it was cheap and might help my…read moreallergies, so I decided to risk it. I am glad that I did! While breathing in salt might sound unpleasant, it reminded me of being next to the ocean. The treatment was surprisingly effective! I felt much better when I left, and the immune/respiratory boost actually lasted several days! I had the same effect when my second treatment. They also offer massages, and while I have not had one, apparently Ben the masseuse is amazing. Sandi (sp?) Offers facials and waxing. Both she and Ben have a very positive feel about them.

I loved everything about my experience. The owner was friendly and explained everything about the…read moresalt room and her facility.

Reagan is the best! she is friendly and talented. She always asks if there are focus areas and is…read moreis responsive to changes in pressure. She makes her clients feel comfortable and provides a warm vibe while allowing time to relax along with some conversation. I feel the consistenby provided great heath benefits so I don't miss a month! I highly recommend her!

Marci is consistently excellent and customized the massage for the areas i need each time.read more

I've been here a couple times for chair massages and always enjoy it. They knead me like bread…read moredough and I always feel great afterward. The staff is always professional and there's a relaxed atmosphere.

From the owner: We specialize in Chair Massage, Back or Foot Massage, Essential Oil Massage, Detox and ION Detox…read moreFoot Bath. Book your appointment now!

Saundra (at Centerville) is an incredibly talented / patient and kind esthetician…read more Had my first brow lamination and dermaplane facial... fantastic results.

First of all, this place is completely FLAKEY on appointments. Stylists call and cancel - who does…read morethat?? TWICE, TWICE in the SAME week I had my appointment canceled BY THEM. I've been trying to get my hair highlighted for THREE MONTHS and the girl who does it can't seem to understand what highlights are.....3 HOURS in the chair and my hair is the exact same color. Scheduled another appointment 3 weeks later and she cancels. Then the RE-SCHEDULED appt is canceled. RUN, DO NOT WALK away from this place

5 Stars - Transformative Massage Experience with Ling Wimple…read more Last Sunday, I booked a last-minute massage at Kettering Spa because my neck and back were really bothering me after a weekend of yard work and moving. I had never been there before, but their great reviews and an open appointment made it an easy choice--and I'm so glad I went. My massage therapist, Ling Wemple, was absolutely amazing. She was incredibly thorough and clearly very knowledgeable. Not only did she use effective massage techniques, but she also incorporated stretching and other therapeutic modalities that really targeted my problem areas. From the moment we started, she focused on my concerns with professionalism and genuine care. I felt noticeably better right away--Ling truly went above and beyond. In the past, I've enjoyed massages, but typically only went if someone gave me a gift certificate. After this session, I realized the true therapeutic benefits of massage. It's no longer just a luxury for me--I'll be scheduling regularly with Ling moving forward. Highly recommend Kettering Spa, especially if you can book with Ling!

I booked a Swedish massage. I told her medium to light pressure and had to tell her to stop 4…read moretimes as she was causing me to have muscle spasms. It was painful and I told her. When she asked me to turn over, I couldn't understand her so I asked her if she wanted me to turn over and she gave me an attitude. When she was done she just left. I gave her a tip but probably shouldn't have. The ceiling looked nasty and the massage room was cold. No warm blanket and no bolster for the ankle or knees.

Dre was amazing. I regularly get massages and he's better than my monthly massage back home. I wish…read morethat I lived here. I'd be a regular. If you need strong hands and have a bunch of stress knots like me, ask for Dre. Next time I'm in town, I'll be back. (To mgmt: get the dude a new wheely stool. His is broken and he kept sinking while he was working on me) It did not effect my experience, but he's an awesome masseuse and deserves comfortable equipment.

I was really looking forward to my first professional massage experience. I had been gifted a gift…read morecard and finally made the time to treat myself. The massage itself was wonderful, and my massage therapist was incredibly kind and professional. Since my gift card only covered the massage, I even added an additional service so I could leave a well-deserved tip. Unfortunately, the experience after I left completely overshadowed what should have been a relaxing afternoon. Shortly after leaving, I received a voicemail stating that they couldn't find my gift card, that my services hadn't been paid for, and that I needed to bring the gift card back immediately. The message also stated that if the balance wasn't taken care of, a police report would be filed. As someone who had never been there before, this was incredibly upsetting and caused me a great deal of anxiety. I immediately called back, explained that I had handed over the gift card during checkout, and was told they would review their security cameras and call me back. A short time later, they did call to let me know they had found the gift card and that everything had been resolved. While I appreciate that they investigated and corrected the mistake, the damage had already been done. Being threatened with police action over an error that was not mine completely ruined what was supposed to be a relaxing self-care experience. Because of how the situation was handled, I canceled my future appointment and decided I would not be returning. It's unfortunate because the massage therapist provided excellent service, but the checkout process and the way the situation was communicated left a lasting negative impression. I hope the business reviews its procedures so that no other customer has to experience the unnecessary stress and embarrassment that I did.

I found this place on Yelp so it's only right that I review my experience…read more I was a first timer Brazilian and had no idea what I was doing. Alex was highly recommended on here so I made an appointment with her. Everyone I talked to really hyped up the pain of a first time Brazilian, so naturally I was terrified. Immediately, Alex made me feel comfortable and put me at ease. She gave me clear instructions on what to do ad made conversation the whole time. It was not awkward at any moment and, surprise, barely even hurt! Alex explained that the hard wax used at Affinity is less painful and shows better results than strip wax. I can now say this is something I plan to continue all summer long. It's so convenient not having to worry about shaving "down there", and even better knowing I have a person to go to who is amazing at her job. Affinity is a little pricey ($67 for the wax plus 20% tip) but it's completely worth it to me.

Not the best, not the worst hair salon I've been to. I'm a resident of Springboro and there are…read morebetter options in the area!

I would go there just for the head massages that comes with your hair wash and shampoo!! Kayla is…read moreabsolutely awesome and relaxes me so much that I need a blanket and pillow. Colleen is fantastic and takes the times to consult with you each and every time rather than saying "according to our records this is what you had last time, want the same"? This is definitely not like other spas and her attention to detail, myriad of services, and the positive energy from 252 and it's staff will bring you back for more. Visit 252 and you'll never want to leave!!

This was my first experience with a new stylist and I love my new cut. She actually enhanced the…read morecurls, that weren't prevalent in the last cuts I had. Also the new product she recommended, hydrated my hair and makes it feel so soft. Colleen is outstanding and does an excellent job listening to your requests and finding a cut that meets you style. She is a gem!

This medical massage studio is located past Fridays and across from Kirklands and Office Depot. The…read moreoffice staff is attentive and shares their knowledge of and experience with natural healing while you wait. The space is clean and cozy. I would note not every therapist is as committed to the cause of healing or relaxation. Read reviews and about their education and experience level before booking. Nobody wants to book a massage and get the feeling the person doing the massage is just going through the motions. A good masseuse can leave you feeling energized and in a renewed state of mind. Elements is part of a nationwide chain, so they are able to offer deals such as monthly massage packages at a very reasonable rate. They have add-on services such as cupping and hot stones. You can make several adjustments to the focus of your 1 to 1.5 hour massage. I suggest beginning with the hour long swedish massage and ask your therapist to focus on any known tight or painful areas.

Booked online, payment processed and appointment confirmed. Received a call that because of…read moretechnical issues the time slot selected is no longer available (double booked) asked to pick another time. Other time slots were not suitable and my credit card was still charged. Refused a refund because of their error. Poor customer service, would not recommend.