The Staff and Dr Clark are all great and caring for every pet that walks through their doors…read more Highly recommend this clinic! They try and go above and beyond for their customers.

Took our dog Bentley to the groomer here today. When we got there the gal walking him back said…read more"same as last time?" I said yes. We were just there in January. I then pick Bentley up and he is completely shaved.... In the dead of winter. I let them know that I had meant for him to get a sanitary cut and a bath not completely shaved. They said that they do not document bath + sanitary cuts, only "full grooms". Obviously a miscommunication. Dr Clark gets on the phone and I let him know I was unhappy that my predominantly outside dog was completely shaved in February. He was going over the logistics of their computer system and specific grooming terminology trying to find out where things got messed up. He then offered $25 off of my next grooming. I said that I had just paid over $100 and my dog was supposed to get a bath and he is now shaved. He said he has to pay his groomer and buy shampoo and he can't just give me my money back. Then he said giving me my money back is not going to make my dog any warmer. I'm so surprised by all of this. Customer service completely out the window. Apparently this is how their business works: They don't document baths + sanitary cuts -my fault I didn't know this They said same as last time- my fault I didn't know that meant last "full groom" in September not when I was just here in January When a customer is upset by a service being done incorrectly due to a miscommunication it is the customers fault for the miscommunication not the staffs I was told if I wanted a refund then I would have to find a different groomer. This is obviously not the groomers fault. It's a communication issue within this vet office. Heads up for anyone else doing business with Pet Care & Surgery Center

After searching online for a dog groomer, I was left with not much hope for anyone decent in the…read morearea. I pass this place a lot and noticed the sign, so I thought I'd give her a try. I am so glad I did! She was very pleasant during our phone conversation and seemed pretty knowledgeable. I brought my two doggies in for the works today and the place was nice and clean. She had some kennels for safe keeping while they waited their turns. They seemed to be at ease when I came back to pick them up. They look and smell great! I've found our new groomer!

I was visiting my home town of Joplin and had my Japanese Chin with me. He hadn't been groomed in a…read morewhile and looked like a Yak!! He was practically molting...big fur balls all over the place and I didn't want him to trash my host's home. I first called Pet Smart. They put me off until the next day. All fine and good but didn't help prevent the mess that was about to be made. On a whim, I called Jan's and explained the situation. Unbeknownst to me, Jan and her lovely daughter Jamie, have a thriving business and were completely booked. But after a brief chat, Jan made a colossal, humanitarian effort to work me in. Later that day, I picked Yoshi up. Handsome!! Is the word I used. He looked great, clean, nails trimmed all for a GREAT price! I'll always go back but I know to call in advance. Thanks, Jan and Jamie! You're the best!

Breeder Yes, adopting is ideal. I've adopted, too…read more Sometimes, however, getting a dog from a breeder is the best option, like for those of us with hardcore allergies, or for other reasons may want a non-shedding dog. In those cases, finding a good breeder who not a puppy mill is essential. I did much research prior to deciding what breeder to select. I read about warning signs and looked at reviews, history with state regulators, and the breeders' own transparency. One breeder refused to let anyone on their property; puppy pickups happened at local truck stops. Jason at Kingdom Dogs answered all my questions. When I finally decided to visit them, I still wasn't sure about getting a puppy. They happened to have a few unclaimed yet, and we fell in love with a floofy little cockapoo. He is now more than a year old, and a whopping 35 pounds (he was supposed to max out at 30), but has the sweetest disposition and is smart, too. Oliver brings us joy every day. I give Kingdom Dogs 4 stars instead of 5 because, at the time we got Oliver, they were still docking cockapoo tails in the tradition of Cocker Spaniels. While his little nub is cute, I'd prefer tails be left natural. I think they stopped that practice in 2020, but I'm not sure. They also have slowed down the breeding so they have a waiting list now, ensuring that there are rarely puppies available who have to wait to be sold. This is better for everyone. Kingdom Dogs is located on farmland in Carthage, Missouri. It's a family business. A few months ago, I met another cockapoo owner at the groomers. He had a dog with him from Kingdom Dogs, too. He said that was his second, and he was thinking about getting a third, because of their sweet disposition. If I got a third dog, I would have to get on Yelp for referrals for divorce attorneys, realtors, and moving companies!

Great breeders. Easy to work with and they have great dogs. We have liter mates and could not be…read moremore pleased with them. Sweet and very smart.

My daughter adopted a dog from then and we adopted a puppy from them. They were both health and…read morehappy. They love them like their own. Their grooming service helps support them because they receive very little outside help. They are very reasonable priced and do an excellent job. They absolutely love their animals.

Missouri Dept of Ag recently found several violations. Animals are not adequately cared for…read more Expired medications, lack of medical care, giving vaccines without a veterinarian. There is no transparency where the animals come from.

Our dog is a Maltese/Shih Tzu mix and her hair/fur grows really, really quickly and we have had the…read moredog for 10 years so we've taken her to a lot of groomers. And pretty much with every groomer after about half a dozen groomings or more she pretty much has to be drug into or carried into the groomers business. In other words, she isn't happy about going. Since starting to take her to Joh Joh's about five years ago, she has never had any kind of negative reaction to walking in the door. She goes right to them and seems happy to be there. And they are excellent groomers. So the review is that my dog likes them and I like them and we are both happy to go there!

Sandy is AMAZING! She has done all of our dogs for years. She does creative fun cuts or the…read moreeveryday kind. She will make your furry kids love coming here

Disappointed in this place... I gave specific instructions on my dogs diet and when I picked them…read moreup I could see they hadn't been fed half of what I had told them. Also told them to give them bones to occupy their time while in the kennel and they hadn't opened them. I also tried calling many times and leaving voicemails and no one would answer and I never heard back. I wouldn't recommend.

They treat my doggies like family. My dogs love going there. Grooming is also available and they…read moremake my dogs look great.

These guys were a godsend!…read more I was taking a roadtrip to Maryland and stopped in Joplin to have dinner with a good friend of mine. The problem though was that we brought our three large dogs. A 3 year old newfoundland mix A 7 month old Bernese Mountain Dog A 2 year old neurotic Yellow Lab Mix. Now I know in Denver if I tried to do this we'd be charged around $150 for each dog just for the four hours. But these lovely ladies charged me on 25$ to take care of them for the four hours to let me and my fiance (now husband) explore town a bit and grab dinner. I called them before hand through. So that probably helped alot. Most would bock at the size of our pouches but the lovely woman who took them in didn't even bash an eyelash. She kept the guys well hydrated and even let them use the potty facilities in the back of building. If I ever have my boys with me when I travel through again I'll drop them off here again!

The place was dirty and dark. Their cuts were choppy looked like helmets. Thay were suppose to be…read moreteddy bear cuts. They do not do annal expression either.

This place doesn't deserve any stars at all. I had a horrible experience. Both my dog and I are…read moretraumatized. I feel like a terrible dog mom for even going here and giving them my money. I called to make sure that they did walk-in nail trims and to see if I needed to bring in my dog's vaccination records. The man on the phone told me that I did. The young man greeted us at the door and asked what service we were there for. I told him a nail trim and he immediately tried to take my dog. I asked if he needed to see his vax records or if I needed to do any paperwork. He said no. Then he PICKED UP my 80 pound dog to CARRY him from the front door to the back. I was shocked and confused. I said, "Um, he will follow you back, you don't need to carry him..." He said, "Oh, it's fine." While I waited, I sat in disgust and horror as I took in my surroundings. I could hear my dog whimpering and whining, which he literally never does. It smelled like pee and cigarette smoke. There was fur all over the carpet in the lobby. The area that I'm assuming is the dog play area, was covered in hairballs, and a pile of feces. Beyond that, was the grooming room... which was the nastiest sight and made me extremely uncomfortable. It was absolutely covered in fur, toys, and trash on the floor and the table space. I literally left wanting to vomit. As I was leaving, I drove around a little bit and noticed that their outside fenced in area was quite small and part of the fence was broken enough to where a small dog could easily escape. This place needs to be shut down. I would not recommend it to anyone at all. The single star can be for the young man who was nice and fast, but that's the only positive thing I have to say. Definitely not worth my $10.

Would not recommend this place. It's a trashed office type area and has a terrible smell. My dog…read moreusually enjoys going places and did NOT want to be there. I paid $70 for a "de-shed" but they did a terrible job. Would not recommend this place to anyone! Avoid!

an awesome group of people! you can really tell how much love everyone that works there has for…read moreanimals. my pups are always happy to hang out with them and get their hair cut!

They didn't cut my mini poodle at all like the picture I showed them. They cut her nose open and…read moreput somthing on it so whenever I picked her up I wouldn't notice, and they failed to mention that to me, for even tell me that the cut her upper belly. My dog looked stupid... The cut is so big her nose will not heal normally she will now have a deformed nose the rest of her life. And they charged me $20 more than they had originally priced me.