The pet store just came under a new owner - young guy. He has great people skills. It had been…read moreawhile since we had been in the pet store and it now has extra lighting so you can actually see in there and the "smell" is gone - it smells fresh, pets all look healthy so if you haven't been there in awhile go ahead and venture it - clean, fresh and friendly. Went back again today to pick up the baby guinea pig since we picked up supplies the last time. I am wishing this guy all the luck and hoping that once he has been there for awhile, I can give the place 5 stars! It is so good to see anyone here making a real effort to satisfy/listen to the customers. Check it out.

Bad customer service. Very hateful. And nonprofessional. They want to keep cats locked up in cages…read more And act like they wanna adopt them out when they want you to have a 7.0 credit score. Seems ridiculous.

They didn't cut my mini poodle at all like the picture I showed them. They cut her nose open and…read moreput somthing on it so whenever I picked her up I wouldn't notice, and they failed to mention that to me, for even tell me that the cut her upper belly. My dog looked stupid... The cut is so big her nose will not heal normally she will now have a deformed nose the rest of her life. And they charged me $20 more than they had originally priced me.

Extremely knowledgeable. The inventory is limited, but the owner is more than happy to order…read morewhatever you require, especially since some pet products are difficult to get in the area. Please support this small local business! They're great!

This was a totally random stop on my Route 66 trip with my dog. I had actually stopped for coffee…read moreand saw this store 2 doors down! It is located in the downtown Carthage, MO area along Route 66. It is a small specialty dog shop. I have a big dog and so I was hoping as the name implied, it had items for big dogs. However, that was not true sadly. They do have many toys and treats for dogs of all sizes. The owner is super nice and was very welcoming to my dog and I. I bought a few items for my dog, including dog beer! It was nice that there was a pet friendly dog shop in downtown where I could take my dog and treat him a bit. Store is super clean and organized also!

Very cute and clean dog boutique with a lot of yummy dog treats. Staff was very nice .read more

Every time I go in there the is friendly and helpful. You can't go wrong shopping thereread more

I would give them a ZERO if I could…read more Unfortunately, I won't spend my hard earned money at a store who refuses me, the customer, access to their bathroom. Their 'excuse' started with: "We don't have a public bathroom" I pressed that I was about to have an accident and needed a restroom, and that I was a paying customer, not 'the public'. Their response? "Our bathrooms are not ADA compliant". As IF I needed ADA compliance, I certainly was not in a wheelchair or other needs for access. In fact, I was looking right at their bathroom as this conversation transpired. If you aren't going to allow bathroom use to your customer, I won't spend my money there. It's just this thing called customer service Went thru this in Tucson, with all the drug addicts and homeless. Tucson started securing bathrooms. Kind of ridiculous here if you ask me. Guess I will spend MY hard earned cash elsewhere. Goodbye, Champion . You seem more like a LOSER to me. C'est la vie.

This shelter is great considering what they have to work with…read more They are a great bunch of caring volunteers.

Owner was very helpful and showed us different animals wouldn't and didn't expect the variety of…read morefish and animals at this bait store: water turtles, aquariums, birds, snakes, spiders and sugar gliders and more.

From the owner: I sell Bait & Petsread more

Becky is super friendly and knowledgeable and loves to help give personalized recommendations to…read moremake your aquarium better! We had the opportunity to visit Becky's Aquarium Works when we were in Joplin visiting a friend. I recently got into keeping saltwater fish and thought we would stop by since we were in the area. It's a small shop, but it has so much! Becky answered all my questions and taught me about many different facets of saltwater aquariums, based off my own experience and knowledge, and helped me identify what my next steps are based on where my aquarium is currently. I took home a beautiful Royal Gramma, some filter media, and some frozen brine shrimp. I rearranged my rocks while I acclimated the new fish and now all the fish are loving the new setup and food. The prices there are competitive, but you can't beat the personalized help and knowledge! I will definitely be back!

I just bought Fish here yesterday and they have very friendly service and give a lot of advice…read moreabout fish and how to have your fish survive very neat please I highly recommend this place!