Disappointed in this place... I gave specific instructions on my dogs diet and when I picked them…read moreup I could see they hadn't been fed half of what I had told them. Also told them to give them bones to occupy their time while in the kennel and they hadn't opened them. I also tried calling many times and leaving voicemails and no one would answer and I never heard back. I wouldn't recommend.

They treat my doggies like family. My dogs love going there. Grooming is also available and they…read moremake my dogs look great.

This company self admittedly does not answer the phone on the weekends. I needed my dogs and they…read morewere held for 2 extra days and then I was charged for 2 extra days after leaving multiple messages with no return. It's only when they require payment that they are interested in calling you back. They do not have a reliable or easy payment interface and the office attendant who answers the phone is argumentative. They also tack on miscellaneous charges without explaining upfront . This is not a well managed business.

Great people and prompt service. They care for your animal as if it was their own. Prices are…read morecompetitive for this area. They communicate very well. Highly recommend!

A big no for grooming. Have been several times and had everything good. Was told he behaved each…read moretime. Today told he was aggressive and biting. I asked exactly what part of the grooming was happening. His face and ears. Told them when I dropped him off to not do face or ears today. The manager was completely out of control when I tried to talk to her. I did not complain one second about the up charge. Suggested if he was this out of control to stop and call me. Say I cannot groom him. I would have come and picked him up. I cancelled our boarding and asked for our records. She threw them at me over the counter. Completely uncalled for. DO NOT TRUST HER WITH YOUR PET FOR GROOMING. I have always liked the vets.

A NEW vet every time you walk through the door... The vet thay have at this time is , money…read morehungry, unreasonable, and has totally different rules as the other veterans there from the past... She only wonts your money... BEWARE.... GO TO ANOTHER VETERAN !!!!

They have a lot of room for the dogs to run and took good care of my dog. I've used them a couple…read moreof times and will continue to use them.

I will not bring my pets back here. They didn't know their names when I went to pick them up…read more They didn't know what pen they were being kept in; I had to take them to the one they were in. They didn't have any water for who knows how long, which I would assume was a while considering the lengthy visit at the water bowl when we got home. Ridiculous.

The Staff and Dr Clark are all great and caring for every pet that walks through their doors…read more Highly recommend this clinic! They try and go above and beyond for their customers.

Took our dog Bentley to the groomer here today. When we got there the gal walking him back said…read more"same as last time?" I said yes. We were just there in January. I then pick Bentley up and he is completely shaved.... In the dead of winter. I let them know that I had meant for him to get a sanitary cut and a bath not completely shaved. They said that they do not document bath + sanitary cuts, only "full grooms". Obviously a miscommunication. Dr Clark gets on the phone and I let him know I was unhappy that my predominantly outside dog was completely shaved in February. He was going over the logistics of their computer system and specific grooming terminology trying to find out where things got messed up. He then offered $25 off of my next grooming. I said that I had just paid over $100 and my dog was supposed to get a bath and he is now shaved. He said he has to pay his groomer and buy shampoo and he can't just give me my money back. Then he said giving me my money back is not going to make my dog any warmer. I'm so surprised by all of this. Customer service completely out the window. Apparently this is how their business works: They don't document baths + sanitary cuts -my fault I didn't know this They said same as last time- my fault I didn't know that meant last "full groom" in September not when I was just here in January When a customer is upset by a service being done incorrectly due to a miscommunication it is the customers fault for the miscommunication not the staffs I was told if I wanted a refund then I would have to find a different groomer. This is obviously not the groomers fault. It's a communication issue within this vet office. Heads up for anyone else doing business with Pet Care & Surgery Center

This review is not to address the kind of care given to dogs who stay at this kennel. Rather, this…read morereview is to address a serious issue regarding professionalism and personal integrity. This kennel owner was disgruntled with a factual negative Google review that I had left and, rather than discuss the issue between us, she opted instead to publicly post her negative feelings and opinions about me and my review to her customer base on her personal and business Facebook pages. Furthermore, she made false allegations and spread completely untrue information she had obtained from another disgruntled individual. To have no regard for the truth and intentionally denigrate someone's character by publicly bad-mouthing them and spreading false information is vindictive and disgraceful. She has done this to at least two customers within the past few months, and it's not right. For this reason, I am speaking up to say that I cannot recommend this kennel. If a business's professionalism and integrity are of great importance to you, then I strongly recommend taking your pups elsewhere. There are several other excellent kennels in the area that give great care to your fur babies AND who demonstrate a high standard of personal and professional integrity in every way. Otherwise, you risk having your name and character wrongfully dragged through the mud across the internet by this owner and her customer base if she decides she doesn't like something about you.

The only people we trust with our dogs! We have rescues and i was initially nervous about boarding…read morebut they're loving going and have a great time while we are away. The only place we have been able to leave our dogs and genuinely not worry while we are gone. Ken and Cathy rock!

My daughter adopted a dog from then and we adopted a puppy from them. They were both health and…read morehappy. They love them like their own. Their grooming service helps support them because they receive very little outside help. They are very reasonable priced and do an excellent job. They absolutely love their animals.

Missouri Dept of Ag recently found several violations. Animals are not adequately cared for…read more Expired medications, lack of medical care, giving vaccines without a veterinarian. There is no transparency where the animals come from.

These guys were a godsend!…read more I was taking a roadtrip to Maryland and stopped in Joplin to have dinner with a good friend of mine. The problem though was that we brought our three large dogs. A 3 year old newfoundland mix A 7 month old Bernese Mountain Dog A 2 year old neurotic Yellow Lab Mix. Now I know in Denver if I tried to do this we'd be charged around $150 for each dog just for the four hours. But these lovely ladies charged me on 25$ to take care of them for the four hours to let me and my fiance (now husband) explore town a bit and grab dinner. I called them before hand through. So that probably helped alot. Most would bock at the size of our pouches but the lovely woman who took them in didn't even bash an eyelash. She kept the guys well hydrated and even let them use the potty facilities in the back of building. If I ever have my boys with me when I travel through again I'll drop them off here again!

The place was dirty and dark. Their cuts were choppy looked like helmets. Thay were suppose to be…read moreteddy bear cuts. They do not do annal expression either.

they were fantastic! they could take our 2 big dogs on a…read moreshort notice. kept them nice and warm during the snowstorm; sent pics everyday. when one of the dogs came down with a medical emergency they located a vet open on Saturday morning, made an appointment, all the while keeping us updated. they drove the dog to a vet in North OK and picked her back up on Monday morning. we can recommend them anytime!