Took one of our small dogs in for a routine dental cleaning and when we got her home one of them…read morehad swelling, abrasions, and punctures on her chest area. We tried to get an explanation, but never got one. It was deny deny deny!

Cant find a vet on the weekends for anything and it's ridiculous. A dog can only get sick 5 days a…read moreweek? and what if they get sick on a Friday night now you have to wait til Monday but then oops your dog is dead from something you couldn't get tested.

Started going in May for my dog to get his nails clipped and flea and tick medication. Staff is…read morewonderful, polite and professional. Well worth the low prices. We recommend to everyone. We are going back monthly for nail clipping.

Dr. Melanie Grundy is the best. She found an obscure illness last year caused by a teeny tiny…read morelittle tick bite. The prednisone she prescribed took care of it and stopped our pooch's seizures as well. The rest of the staff is great too. The tech's and front desk staff are professional and knowledgeable.

They have a lot of room for the dogs to run and took good care of my dog. I've used them a couple…read moreof times and will continue to use them.

I will not bring my pets back here. They didn't know their names when I went to pick them up…read more They didn't know what pen they were being kept in; I had to take them to the one they were in. They didn't have any water for who knows how long, which I would assume was a while considering the lengthy visit at the water bowl when we got home. Ridiculous.

Wonderful place. My rescue frenchie was very comfortable. We would use again without a doubt.read more

My dog loves going to Percy's. It's so nice to know she's having fun and getting stimulation…read moreinstead of just being warehoused. Rachel and Ryan are wonderful with the animals, learning their personalities along with likes and tolerances. They are concerned with all facets of your pets welfare. They're also great about sending pictures of your pets during there stays.

This company self admittedly does not answer the phone on the weekends. I needed my dogs and they…read morewere held for 2 extra days and then I was charged for 2 extra days after leaving multiple messages with no return. It's only when they require payment that they are interested in calling you back. They do not have a reliable or easy payment interface and the office attendant who answers the phone is argumentative. They also tack on miscellaneous charges without explaining upfront . This is not a well managed business.

Great people and prompt service. They care for your animal as if it was their own. Prices are…read morecompetitive for this area. They communicate very well. Highly recommend!

These guys were a godsend!…read more I was taking a roadtrip to Maryland and stopped in Joplin to have dinner with a good friend of mine. The problem though was that we brought our three large dogs. A 3 year old newfoundland mix A 7 month old Bernese Mountain Dog A 2 year old neurotic Yellow Lab Mix. Now I know in Denver if I tried to do this we'd be charged around $150 for each dog just for the four hours. But these lovely ladies charged me on 25$ to take care of them for the four hours to let me and my fiance (now husband) explore town a bit and grab dinner. I called them before hand through. So that probably helped alot. Most would bock at the size of our pouches but the lovely woman who took them in didn't even bash an eyelash. She kept the guys well hydrated and even let them use the potty facilities in the back of building. If I ever have my boys with me when I travel through again I'll drop them off here again!

The place was dirty and dark. Their cuts were choppy looked like helmets. Thay were suppose to be…read moreteddy bear cuts. They do not do annal expression either.

The Staff and Dr Clark are all great and caring for every pet that walks through their doors…read more Highly recommend this clinic! They try and go above and beyond for their customers.

Took our dog Bentley to the groomer here today. When we got there the gal walking him back said…read more"same as last time?" I said yes. We were just there in January. I then pick Bentley up and he is completely shaved.... In the dead of winter. I let them know that I had meant for him to get a sanitary cut and a bath not completely shaved. They said that they do not document bath + sanitary cuts, only "full grooms". Obviously a miscommunication. Dr Clark gets on the phone and I let him know I was unhappy that my predominantly outside dog was completely shaved in February. He was going over the logistics of their computer system and specific grooming terminology trying to find out where things got messed up. He then offered $25 off of my next grooming. I said that I had just paid over $100 and my dog was supposed to get a bath and he is now shaved. He said he has to pay his groomer and buy shampoo and he can't just give me my money back. Then he said giving me my money back is not going to make my dog any warmer. I'm so surprised by all of this. Customer service completely out the window. Apparently this is how their business works: They don't document baths + sanitary cuts -my fault I didn't know this They said same as last time- my fault I didn't know that meant last "full groom" in September not when I was just here in January When a customer is upset by a service being done incorrectly due to a miscommunication it is the customers fault for the miscommunication not the staffs I was told if I wanted a refund then I would have to find a different groomer. This is obviously not the groomers fault. It's a communication issue within this vet office. Heads up for anyone else doing business with Pet Care & Surgery Center

Highly recommend them. It is the closest thing to home that I have seen. Our shih tzu was spoiled…read moreand loved all week. Far better than the places that shove then in a kennel all week annd forget about them. Daycare and playtime all day. And it did not kill my pocketbook.

During June, our family was driving from Texas and staying in Branson for the weekend. Michelle…read moreand her husband were so gracious to host our dog Obi while we stayed in Branson. They went above and beyond! I cannot thank them enough. I highly recommend giving them a call that way you can have fun and your dog can party at Paw Prints Day Care. Thank you again!

They are amazing, kind, communicative and very compassionate!…read moreHIGHLY RECOMMEND!!!! Our dog and cat do very well being boarded with them

Terrible experience. Spent 45 minutes booking my pet in on website. Finally had to call and was…read moretold I did not have a reservation even though the site said I would be duplicating my reservation if I booked again. Did this on the phone with the owners rep. Then was told there were no spots available even the site reflected I had booked. Very upsetting and my family had to sit and wait through all this.

Boarded our 3 girls with Dave & Alicia for 4 nights. When I picked them up this morning, they were…read moresuper happy. It's obvious that they were very well taken care of. We are new to the area and relieved to find someone to take care of them when we travel.

So glad I came across this facility! I have a blind, deaf old dog & they treated her like a…read moreprincess.