This review is strictly for the help I received on a Saturday morning. I was rushing to get some…read morelast minute items for a bridal shower and since I was not familiar with the layout of this store I had to go back and forth to the cash register to ask for help and directions. I know at one point I was probably annoying with all of my questions but Hailee happily helped me out and showed me where items were without even a hint of annoyance lol Thank you Hailee! All your help was much appreciated and helped me not to freak out!

Went to have an art piece framed; Katie went above and beyond to assist and advise me.read more

Coffee lovers...This candle smells amazing! I ordered this candle online and picked it up at this…read morelocation.

Stopped in for their 40% off sale. Stephanie was extremely helpful & friendly -- offering great…read moresuggestions on new car & candle scents for the fall season!

I generally go to this store once a month, and buy over a hundred fifty dollars worth, sometimes a…read morelot more, of merchandise. It's like a treasure hunt for gotta haves & bargains. But this last time when I went there in the morning at N. Canton store in early April '24, was semi-rudely told to not take 2 or 3 extra plastic bags at checkout because she, the cashier, has to pay for them, later saying the store has to pay for them (obviously). I needed them to split some items for others buying for and to make it easier for carrying them (elderly mid - seventies). I had just bought over $125 plus another $40 worth of stuff. I know what bags cost, and they certainly don't cost enough to warrant this attitude when I'm spending this much. I will probably go back to this store eventually, but not for a long while, and when inside if I see that cashier again, then I will turn around and leave because I will not be subjected to that attitude & humiliation. Also, I didn't like the 'security' person following me around the store for an hour & a half, keeping at a safe distance like about 20 feet nonchalantly trying to look like a shopper while not having a cart w/ items in it...so obvious. Anyways, they have mostly nice items in there, and recommend the store; just beware of the 'bag crazy' cashier & the security guy. Thanks for letting me vent...

Store looked very nice, organized and inviting. I used to shop at Things Remembered many years ago…read morewhen I worked in a mall. It was always nice buying someone a gift that was engraved. I am thinking stores must have closed down because I never see them anymore. They had some great gifts for Moms, Dads, weddings, baby items and the list goes on. Depending on the price the engraving will be included and free shipping when you spend $75 or more.

I use this store for all of my junk food needs. I pick up. Chips, pretzels and candy here. They…read morealso have a great selection of every day household needs. Great staff as well. They always welcome you and ask if you need any help.

I appreciate having Family Dollar in the neighborhood. Most items are priced fairly and it's nice…read moreand handy. If only the employees were more customer-oriented. It seems to be a thing of the past to greet a customer or thank them for their purchase; I could live with that and I do realize they have more duties than running the cash register, but sometimes get the feeling I am more of an inconvenience than a customer.

Audrey's Attic in downtown Orrville is having their annual Spring Cleaning the Attic Sale right now…read more- great deals to be found throughout the store. Wonderful florals mixed with antiques and fun old fashioned accessories. Great selection of Willow Tree too. Plus they gift wrap for FREE!

I had a most unfortunate conversation with Audrey a week or so ago. Before I give my thoughts on…read morethat, I'd like to give some of my background. I come from a family that ran their own grocery store in Summit County for over 55 years. We were a small business that could not compete with every large grocery store due to our size. The larger you are, the more products you can buy in bulk, giving the business a price cut. This, in turn, allows the owner to set their inventory at the MSRP (Manufacturer's Suggested Retail Price) so that the owner can turn a profit. We were not able to make a large profit since we were unable to buy in such large quantities. We didn't have the prices that every other grocery store you could shop had. What we DID have was customer service. We listened to our customers and tried to rectify if something was done incorrectly or if they had a product they were unhappy with. We went out of our way to drive groceries to our customers' doors if they were sick or if they were elderly and incapable of shopping themselves. We provided customer service. We may have not been a large corporation, but what we lacked in inexpensively priced items, we made up for in other areas. I understand customer service. I work for a local business that bends over backwards for their clients. I grew up around customer service oriented people. I don't feel that Audrey understands what that means. I have heard stories from co-workers, from friends, from family members. I listened to their stories of discounts that were not given or returns that were hard to complete, but did not judge because I have been a customer of Audrey's since I moved to Wayne County. I have had pleasant experiences with her employees while shopping. She does not offer items that you can't get anywhere else, but her establishment itself is unique. I buy locally, I tried to order something from Audrey before shopping elsewhere. Our conversation was not constructive once she learned that I had been promised a sale percentage by one of her employees. She was unwilling to uphold her employee's offer to me, to uphold that customer service of someone that was representing her business while she was on vacation or to even give me another option in order to keep that business. Audrey came across with a tone that was unprofessional as well as unnecessary. She was determined to let me know that she was the owner, not the employee that was representing Audrey's Attic. The employee, I believe, was trying to make their customer happy as well as keep a sale. Referencing that MSRP, Audrey would not have lost money if she honored the 25% discount her employee said they'd give me, she would have not made as much, but she would have still turned a profit. I can buy these items anywhere else in the world (thanks to the internet). They were not handmade locally by a Wayne County resident. They are not lifesaving items such as a pacemaker or insulin. They are not items that I can't live without. I prefer to decorate my new home with items from local vendors. Unfortunately, my items will not be coming from Audrey. "review" : to consider something in order to make changes in it, study it, or give an opinion about it A review can be based on someone's own experiences. They can be wonderful, they can critique, they can raise awareness. The only thing that would jeopardize Audrey's business is Audrey herself. I encourage anyone to visit her establishment. Have your own experiences, but please know that if your experience is an unprofessional one, you're not alone and don't take her personally. I truly hope that she learns from her experiences with customers and their transactions; that they may not always go smoothly. I hope she tries to make her business a respectable vendor of this community and works on treating everyone that comes through her doors with respect and dignity.

Well stocked store full of variety. The store is warm and not well staffed in the kitchen &…read morebedding areas

Confused on store status. Firstly, smelt rather damp and felt damp too. Escalator and elevator were…read morebroken so we used back staircase which was odd but got us up. Perk being found 3 hoco dresses. But the smell was just so musty as soon as you enter building. Also their A/C was not ventilating properly. Overall had nice products but was a musty atmosphere.

Ok pricing and decent selection of an assortment of groceries, clothes, toys, and Health & Beauty…read moreproducts. Crowed store with a lot of junk but service was good. Outside lot was a little dirty. I left my pj's back at home (1 1/2 away) and needed something to sleep in my mother-in-law's. Found a reasonable price of pants the didn't trick. Now incorporated the into my at home wear.