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    Karen J Hicks DDS

    5.0 (1 review)

    Services - Karen J Hicks DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    15 years ago

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    Embrey Mill Dental Care

    Embrey Mill Dental Care

    2.6(14 reviews)
    2.2 mi

    Embrey Mill is very good about my dental anxiety. They're always happy to numb me up further, wait…read morefor it to fully kick in, narrate what's going on in my mouth, and take the procedure at my pace. All of the work I've had done here has been durable and comfortable. Dr. Andrew is fine with monitoring minor issues, rather than aggressively suggesting further procedures. They can also treat some cavities without drilling! Invisalign in my thirties returned my teeth to the perfectly adjusted smile orthodontia gave me at fourteen. wear your retainers...or come to Embrey Mills. They accept both FEDVIP and Community Care through the VA. Changing from one to the other was painless, and they updated all of my imagery at the same time.

    This place is 100% a cash grab establishment. It's the jiffy lube of dentistry. Think you are going…read morein for a routine teeth cleaning? Wrong. They push Invisalign in every other sentence. Very nice and clean facility because when someone walks in they see dollar signs only. The lady with the clip board trying to show me the break down of the $6k they thought they could get out of me told me I have periodontal disease. Not the dentist. In a last ditch effort to get money when I said I'm not here for Invisalign or anything else besides a routine cleaning. I asked why would SHE, the finance lady be telling me this and not the dentist. No response to that. Do I? Maybe. But am I going to give them money based off that visit, absolutely not. I will go elsewhere and have a more caring dental team educate me what's going on and what needs to done. Here you are just educated on price.

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    Stafford Family Dental Care

    Stafford Family Dental Care

    4.1(9 reviews)
    0.1 mi

    Sharing a story we have with: Stafford Family Dental Care, 35 Walpole Street, Suite 201 Stafford,…read moreVA For over 20 years, our family has had dental insurance (Delta Dental) with no issues. We get regular checkups, cleanings, and x-rays as needed. We have 2 kids now (9 and 7) and moved to Stafford in 2019. We've tried a few dentists and haven't found one we've especially liked for many reasons (COVID restrictions, tried to oversell products, etc..). Was hopeful we found our dentist at Stafford Family Dental Care (SFDC) but we were wrong. Lots of dentist appointments for our family and we know, all too well, to ask the question: "Is this covered by insurance?" We have hopped around at least 3 times since coming to Stafford and each dentist has requested the records from the previous and been able to answer the question honestly. We decline stuff they try and sell (services, fluoride, products) that are not necessary, if not covered by insurance. SFDC doesn't ask, they tell you what services they're going to perform (fishy). This situation, they told us they were going to perform panoramic x-rays and fluoride for both our kids. We asked if insurance would cover and of course they said "yes it would." May 30, 2023, we received our second notice to pay the bill for the x-ray and we called to find out what it's about. They explained we owe $106 because the panoramic x-rays for my son were denied because of frequency limitation. Lots of things wrong here but I tried to reason with them explaining, while we were in the office, we asked if insurance would cover it and they said, "yes it would". Other dentist offices check with insurance prior to completing a treatment/service and provide you with a cost/treatment plan. I know we could have verified previous services and checked claims/receipts/etc. but it comes down to customer service. We asked, they lied. I then asked if they would forgive this bill as there was some sort of miscommunication, but the answer was no. Quote: "They performed a service, and we are responsible to pay the bill, or it will be turned over to a collection agency." We gave them another chance and explained this has never happened, should have/could have, occurred by both sides, and explained they would lose us as patients, and I would post this write up on social media. They didn't care so here we are. I expect to get lots of calls from a collections agent and I'll probably have a credit hit I'll have to argue. I doubt much will come of this, but it is a clear example of a dentist trying to gouge people for extra services and products. One of the most unethical things I've ever experience, lying to their patients to get extra $ out of them. Looking back on prior services, they hit us for almost $200 because a previous dentist installed sealants incorrectly so they had to redo them. They were done the previous year! I'm seriously doubting there was anything wrong with them, but they got the $ out of us. Ending note - please avoid Stafford Family Dental Care and spread the word. I would very much like them to go out of business and take their unethical practice with them.

    Had to take them to court and get a judgement against them....they lie....the end,,,,side…read morenote....in response to her response....still lies....not dismissed and it is public record...Stafford general district court.....trial date 1/7/13.....K & M Dental LLC....you will find judgement for plaintiff

    Karen J Hicks DDS - generaldentistry - Updated May 2026

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