I was referred to Karen and team by a friend who had a great experience working with her for his home purchase the year prior. He had nothing but great things to say, so I scheduled a call with Karen when I wanted to get my own home buying process started. After our initial call, I felt much more knowledgeable about the financial portion of the home buying process, and knew that I wanted to go with Karen. She walked me through the process and let me know what was needed and what to expect. Once I found my real estate agent, I put her in contact with Karen as well so they could align on how quickly we could move if I did find a property I was interested in. My agent recommended I get fully underwritten in advance because of the highly competitive market on the peninsula, and Karen made it happen. When I found the property that really felt like home and I wanted to submit a competitive offer on, Karen worked closely with my real estate agent so that we could offer a 15 day close. Karen also called me during the offer process to help me understand the financial implications of contingencies (or lack thereof when the seller countered and asked me to remove the appraisal contingency), so that I could understand what kind of money I would need to come up with if the property did not appraise for purchase price (it did appraise at purchase price, by the way!) Thanks to Karen's guidance and incredibly fast work, I was able to purchase my first home as a single mom - a place that I was proud to surprise my son with once I got the keys. We closed a day early even with our short 15 day timeline. My real estate agent was initially concerned that I was going with a mortgage broker in the East Bay as the market in the Peninsula moves very quickly and is highly competitive, but after the initial call with Karen my agent was put at ease, and once the process was done she mentioned that she really loved working with Karen and could not believe how fast she got things done. The escrow officer also mentioned how great Karen was to work with and asked how I had found her. Karen and Anna on her team were a pleasure to work with. They helped me understand every step of the process, answered all my questions, and got me set up to make the strongest offer possible with a short close and underwriting in advance. I can't thank them enough, and highly recommend them to any prospective home buyer. read more

Karen is awesome. I was trying to refinance our mortgage and look at buying a second home and we hit some unexpected issues and Karen was all over it. I would highly recommend Karen - she is smart, focused and reliable. I am happy to be working with Karen! read more

Karen was referred to us by a friend who had a wonderful experience purchasing their home with her. She was described to us as a "closer who knows her stuff" and that was certainly our experience. She was very generous with her time, walking us through the wonky details of funding a home purchase. She was highly responsive and communicative and worked closely with us throughout this process, going above and beyond her role as a mortgage broker. She moved very quickly to get appraisals done and to ensure an expedited closing when requested by the seller. You should always shop around for the best interest rates, but after speaking with several brokers, we found her rates highly competitive and she worked with us to secure financing we felt good about. She and her loan agent assistant, Gladys, displayed a very high level of professionalism and clear communication throughout this process. She has years of experience in this industry and that proved to be a huge asset in our experience. read more

Karen is the absolute best lender I have ever worked with and I have worked with many in over a decade in the real estate business. She is experienced, honest, creative with her mortgage solutions even for clients who may not qualify elsewhere. She is knowledgeable in many forms of lending outside of a traditional purchase including bridge loans, refinancing, HELOC and reverse mortgage. She treats every client from first time homebuyers to those purchasing luxury properties with the utmost level of care and respect. She makes sure her clients are making the most solid financial decision for their family at the best rate. I never have to worry about her performing as promised and often her reputation helps my clients offers acceptance. I couldn't recommend Karen enough, I trust her with all of my clients and highly recommend you contact her for all of your financing needs! read more

Karen Douglas - A client who Karen helped get their offer accepted against multiple competitive offers and close in 21 days as promised - Mortgage Brokers Near Me - Danville, California

Did not enjoy our experience and ended up going with a different lender. Though Karen was friendly we felt like we had to drag information out of her and when asking about different options she immediately gave us quotes for 150k under what we were looking for. She made us really doubt our ability to buy without even asking for financial documentation. It felt like we just weren't spending enough to be worth her time as she regularly mentioned going out on her boat. We got quotes with different lenders and all were able to give us much more information without even us asking l, which to help us make better decisions. She was also the only one who didn't ask for financial documentation up front. read more

Karen is the mortgage genie! Because of Karen's hard work, dedication, timeliness, proficiency and always our best interest in mind we were able to get a great mortgage rate and close quickly on our dream home. Our realtors were happy to work with her, as they used someone else in the past but were blown away by Karen and said that we now have the "dream team!" Karen was very organized and was always available to answer any questions that I had. Everything was done in an efficient and timely manner to make sure we made all the deadlines and everything went extremely smooth. Karen is the best and I would recommend her to everyone. She also helped connect me to a great home insurance company with very competitive pricing which was super helpful. Thank you, thank you, thank you! :) read more

My wife and I were referred to Karen by a very close family friend, after having a conversation about wanting to refinance our home. From the moment we were introduced to Karen, it was just a perfect partnership. She was ready to answer our questions without hesitation, and if she didn't have an answer, she would get back to us very quickly. Karen made this processes very simple for my wife and I. Her attention to detail is just amazing. We feel she went above and beyond what we could have expected, and by the other reviews listed, we are not the only ones who feel that way. Karen is just AWESOME. read more

Karen Douglas is just amazing person with her att to detail and knowledge of the mortgage industry..I just did a refinance and she made it so effortlessly and so easy...Any questions I had she answered she had the answer and made me feel very comfortable... I recommend her to any of my friends and relatives and she will make it a very very good experience Kathy Williams read more

Karen is amazing at what she does! She came highly recommended by a top Coldwell Banker Realtor that we were connected to, and she delivered. My husband and I were first time home buyers, with little to no understanding of how the process works. But she walked us through the entire process, was very accessible and patient with our many questions, and made us feel competant and at ease. She also worked very well with our realtor. She worked her magic and made our offer the most competitive out of so many other offers. She took care of stuff we didn't even know was needed. Initially, I was hesitant to go with her instead of other bank lenders (which had super low interest rates advertised), but I'm so glad I went with Karen, because don't think they could have come through as she did. One thing she told us was that we could go with other big lenders, but they would not be available 24/7 and on weekends as she was and couldn't create such amazing terms for us. She was right. We actually didn't think we would be able to buy for 6 months- a year with our current income, but she laid out many options that we didn't even know existed and were actually feasible. Within 2 months of talking to her, we had closed on a house! Super grateful for Karen's help. One amusing part of working with her is that her email formatting is pretty unique, with a lot of bolding and colors and sometimes typos, mostly because she is voice texting (which she has a disclaimer about). However, it was a no brainer to overlook those small details because of how amazing she is as a mortgage broker and her knowledge of the numbers, which is what matters most. read more

I would like to thank Karen Douglas at stone castle land and home financial for all of her hard work making sure we received the best and smartest refinance on our property!! She sat down with my wife and myself and we discussed the soundest way to go about the refinance.We also spoke about what we should do in the future to get the lowest interest rate do to me not having an A+ credit rating .Her underwriter was in constant contact with us every step of the way! I will be working with Karen on all of our properties in the future!! Thank you Karen for taking care of my family and our investments!! read more

Karen is a sweetheart and one of the best in the business. This was our first home purchase and I cannot appreciate enough the time she spent with us, helping us through the process. She treated every challenge/issue as if her own and went to great lengths to resolve it together. With her on our side, the home loan approval process was a breeze. I was told by a lot of people that getting financing for a home loan is not a good experience but she made it so pleasant for us and we are very thankful! She worked with us almost everyday to come up with whatever new demand the bank came up with and they did demand a lot! In the end, it's all about the money and she got us a great rate as well. She was there with us when we signed the documents and took possession. Do yourself a favour and talk to her about your home buying needs! Tarun read more

Karen is a wizard! Her and her team guided me throughout the entire home buying process step by step. She made my dreams of owning a home a reality and I am forever grateful. Thank you so much Karen! read more

Karen Douglas has done an amazing job for us, her attention to detail is like no other, she went above and beyond making sure we kept on task with all the deadlines in order to meet our closing date, I have done many home loans over the past 25 years, and this was by far the best experience I have ever had! Karen is one of the finest in the Industry's.. read more

She is amazing! She has helped me twice now, once summarized in my initial review in 2015 and then again late 2016 and now I pay an even lower rate! Thanks Karen, you are the best. read more

Working with Karen on a refinance for my house was effortless. Karen and her team took care of everything! They were fast and efficient in getting me the best deal. I had a very negative experience working with someone else and had the complete opposite experience with Karen. I would highly recommend her! read more

Karen was extremely helpful throughout the mortgage process. I was traveling for business frequently and she always kept me apprised of the loan status and things I needed to tend to to keep the process moving. Her professional approach and attention to detail were greatly appreciated especially due to the traveling I was doing for my new job. Karen made the process as stress free as possible. Lastly Karen is genuinely trustworthy, kind hearted and caring person always willing to help out. read more

I had the pleasure to work with Karen on a transaction, I enjoyed the professionalism, highest quality of work and dedication she provided myself and clients in the loan process. I did not have to call her for anything, she was always one step ahead of me she's that good! Karen is supremely talented to handle all situations. My clients raved about her and appreciated her personal touch in getting things done properly. read more

I had the great pleasure of working with Karen on two loans. She is the consummate professional. Karen has thorough knowledge of the products available and worked hard to put me into the right loans on both occasions. Her communication is stellar, she is always available, and I always felt she was on top of the process every step of the way. What more could you ask for? Oh, and, she is very personable as well, so that's a plus. read more

I have known and worked with Karen for a little over a year now and I have to say, she is one of the nicest, easiest to work with, and knowledgeable people I know in the mortgage industry. She takes pride in working with her clients on a deeper level than most. For example, she works with many clients to create plans for purchasing a house up to 1.5 years before they are ready! How awesome is that!? She is committed to serve those who trust her. read more

Karen is simply the best. She walked us through the process of buying our first home, helped us get our credit scores in top shape, and secured the best rate for us. She is so accessible and absolutely willing to answer any questions, and we had lots! There is a lot of stress that comes with buying a home in a hot market -- particularly your first one -- and Karen made the mortgage end so pleasant and manageable. She makes it so easy to do all the signing and forms remotely, which is so helpful for two working parents. She went above and beyond and contacted us several months after closing to let us know that we could take advantage of a rate drop, which we did! I wouldn't use anyone else to handle any future home loan or re-finance. Thank you, Karen!! read more

The best -of many- elements of having Karen as my mortgage broker was that she made the paperwork a manageable task. After that, she stayed in communication and guided me through each step of the refi process. I would use Karen again and I have referred friends. read more

We enjoyed working with Karen Douglas. She helped us with our loan approval and purchase of a property in Dublin, CA. She got us a competitive loan rate and worked with the Title Company for a fairly easy transaction. She kept in touch with us even when she was on vacation. She is hard working, very pleasant and professional and a great communicator. We highly recommend her as a mortgage broker. read more

Karen was great from the start to the finish. I had a lot of questions since it was my first home purchase and she took the time to answer them all. She sat down with my wife and i to help us understand our financial limitations and loan options. Most importantly she never pushed us to try and purchase something we weren't comfortable with. I will definitely work with her again in the future if i purchase another home or refinance. read more

I've done a number of home loans in the past, working with a variety of banks and brokers. Karen is a true professional and is the by far the lender I have worked with. Her ability to navigate complex details and schedules has been instrumental for my transactions. I have found her to be a person of high integrity, competence and kindness. read more

Karen is great. Answered all of our questions throughout the process quickly, even while she was on vacation, her assistant did an excellent job helping us out. We were able to secure a great loan beyond what we were asking Karen to find. Appreciated her professionalism and guidance. read more

Karen earned our trust from the moment we met her. She listened to our questions, answered them honestly and taught us about the home buying process. We were purchasing from a builder who had their own in-house preferred lender, which could have deterred anyone from investing time and effort to help us. Even though Karen knew there was no guarantee we would go with her, she took the time to help us learn and even prepared most of the documents the preferred lender needed. The home buying process is a stressful and uncertain process, but the one thing we knew we could trust was the service Karen provided. We love Karen and so will you! read more

I worked with Karen on last year on the refinance of my house in WC. She was great! Since it was my first time doing a refinance, I had many questions and she was available to answer them all. She was very organized and let me in advance about all of the paperwork I would need and was sensitive to my work schedule. Along with her professionalism she is a very kind and positive person! read more

I have known Karen for well over a decade. She has not only assisted us on refinancing our primary home, but with other mortgage loans on various properties, as well. What makes Karen special is her attention to detail and explaining the unexplainable with the industry jargon. She takes the time to make sure your compatible with the loan process at every step. Karen is very good at making a difficult job look easy. The ultimate professional. I would not considered using any other broker, and I recommend Karen highly. read more

I've worked with Karen now for a mortgage as well as (3 years later) a refi. (I HATE stuff like this.....having to comply with all the legally mandated deadlines, document signings, statement copies blah blah blah.....) On both occasions, Karen helped me through, gently prodding when needed and giving me clear and concise directions regarding what was needed. If I had to do it again (And Lord I hope I don't for a really long time!) I would definitely seek out Karen and her team. read more

I had the pleasure of working with Karen on my first home purchase. Karen was top notch in guiding me through the process and fully explaining each step. Her knowledge of the industry made the process seamless. Karen was available to address any question and concern that I had and made sure that I was comfortable. Great service, and communication! read more