A year ago I had a window screen damaged by the wind. It took Champion six months to repair it…read more This year, I again had a window screen damaged. However, this time, rather than calling, I went directly to Champion and dropped off the screen. It was repaired within six days. Lesson learned -- go directly to the source, avoid the telephone tag. Champion provided excellent service and turnaround time. Very pleased.

This review is for Champion Window Co. Sunroom in the Albuquerque NM area. It is written hopefully…read moreto HELP those contemplating buying a Champion Sunroom. Looking back, the whole experience was a nightmare. We did not do enough research about sunrooms and just thought a sunroom was a sunroom, when planning the conversion of our 7x12 ft covered patio to a sunroom. Tip, the Champion Seller coming to your home is Not your Friend, he/she is a person trying to get the most money for less of a job as WE LEARNED. Our Champion seller Richard V. was a "Hustler" in our opinion.. A buyer should not just accept the cost amount on the contract, but rather should negotiate. We accepted what was first given to us in the contract, and later learned we probably paid about $3500.00 too much. Richard drew us a Sketch of 3 choices for size of windows, we chose his first sketch. Later finding out with Marcos when measuring, ........the window sketch we chose with Richard was NOT even available. Do Not accept sketches from the seller, DEMAND seeing actual photos of what your contract reads, and photos of what you are buying. After all, this is the digital world we live in. Richard did not totally explain what was in the contract, like transoms, we did not even know what a transom was until measurements were made by Champion's Marcos. Richard V. handed us a blank warranty paper but did not explain it, nor did he give us anywhere our Customer Number to complete the warranty. Later, Champion's worker, Gilbert, who was obviously in training (in our opinion) came to our home after Marcos' measurements were taken. Gilbert said he was there to take more measurements and said if we ever had questions we could call him.. During Gilbert's first visit, he asked ME for a level to measure???! During another visit with Gilbert, he drew a SKETCH of what we were buying.. He and we both signed his Sketch paper showing that the Transoms would be Glass, Marcos was also present at this meeting. Again, Do not just Accept Sketches........ask for an actual photograph of what you are buying. Gilbert called the next day & informed us..... transoms would Not be glass as drawn & SIGNED in HIS sketch, as contract reads Vinyl transoms. It was in the contract drawn up by Richard, after we DOUBLED CHECKED , and the transoms ARE checked as Vinyl....big difference in cost. We called Gilbert back to ask the size of transoms with his yelling to us & said he would call us back & he never did. We had to call Shyia at a Champion main number, and she Finally gave us our Customer Number (4150002894).Shyia had Albuquerque Champion Frank D. telephone us. We explained our Champion headaches with Frank who DID help Frank offered to send a drawing of Sunroom dimensions, we said PLEASE send a Picture/Photo of what we are buying, and he did. Both drawn sketches, one by Richard and the other by Gilbert were WRONG. Drawing a sketch is like the year 1966, this is 2026 giving a picture/photo to possible customers is so easy, sketches are a waste of time and can sure cause problems.For 3rd time, Demand photos and don't rely on Champion SKETCHES. Frank D. was now in control of the job and weeks later it was completed with Marcos doing the installation. Everything we have written in this review is also documented with messages and emails with Champion Window co. We truly believe we Paid a lot of money for a lot of Frustration & lack of sleep.

sent someone to look at my windows and then provide an estimate...never heard from them again.read more

NO, NO AND NO. Took a 14K deposit and never ordered the windows. Has lied to us for months. Find…read moreanother window company....

Product is good. Field service is good however delivery of windows is really slow. Windows were…read moreinstalled on last day of a 4 month estimate. Sales manager is terrible, needs to learn how to talk to someone. Must be reason he is a manager and not a worker.

You're right!! I paid money in August now it's almost…read moreDecember and none of the phone numbers that I have, nobody's answering them. The office number doesn't work , I sent the salesman person, who is not answering phone calls,! . I guess I'm just gonna have my check canceled and everyone else should know that they can do that too. They can go to their bank and dispute the charge based on them never calling back and not having an office

Completely trouble free! Western Wall does what they say they'll do and I would recommend them to…read moreanyone looking for a great job at a fair price. Plus a generous warranty!

I contacted Western Wall Finishes through Yelp for an estimate. Nora responded my request right…read moreaway and scheduled a free on site consultation next day morning. These weee all done in Yelp. Estimator Daniel checked the property at the scheduled time. He explained a few options. I got the estimates or these different options in email on the same day. The estimates include a separate task free of charge - thanks to owner Cesar. I really appreciate it.

L&M just finished replacing all of our windows and a re-stucco job on our home. Everything was…read moregreat! Chris, Vincent, and their entire crew were amazing. They were efficient, very professional and they do something that is not necessarily a New Mexico strength: They communicated with us as things were progressing. Very very happy with the quality of product and service.

After proposal did not go through, Vince Padilla agreed to return $2500 to me. Instead of agreed…read moreupon $2500. I receive a check for $1600. I spoke with him regarding the discrepancy. He simply refused to give me the additional money. He is not an honest person to work with and I would never recommend his company.

Landon and Ike provided amazing customer service and pricing in replacing our roof. We were under…read morea tight timeline to replace the roof for the people buying our home. The job came in on time and on budget. If you need a roof and want a company that is honest and does great work give Landon a call at Interstate Roofing.

NOT RECOMMENDED! This is by far my worst contractor experience. I was left completely in the dark…read moreon project start dates, delays, return and finish dates, and special order updates. I grew extremely frustrated, and was eventually forced to conclude Lujan & Sons Constr. (LSC) has no concern for customer satisfaction. LSC was contracted for a tar/gravel re-roof and parapet repair. Here is just a PARTIAL list of what I experienced, and what should be considered red flags for potential new customers. - HSC failed to pull a permit, as required by the city. I checked with the city the day after the job was finished, and again 1 week later. JSC even cashed my final payment BEFORE I forced them to pull a permit with a series of documented text messages. - 2 delays on my re-roof project start date without any advance notification (once, they called THAT morning). - I had to spend 45 minutes every evening cleaning up after the roofers around the entire perimeter of my home. The debris included roof gravel with sticky tar, which forced me to wear shoes covers. I soon discovered they swept roof gravel into my decorative rock and flower gardens. - In one instance during my evening clean up, the roofers left several large pieces of lumber next to my driveway, which protruded 8-9 inches into the sidewalk. Very dangerous, and another city ordinance violation. I was forced to move them myself. - Without my permission, they used MY waterhoses, pushbroom and even my A-frame ladder (to hang plastic over the windows). Talk about a major contractor NO-NO!! For liability reasons, I NEVER would have allowed them to use my A-frame ladder! - They double-kinked my water hose in the frontyard to "turn off the water", and once left the water running for hours until I turned it off. - They threw trash in my recycle bin, which included a beer bottle wrapped in aluminum foil. - HSC asked for a progress payment, which was NOT in the terms of the agreement; I refused. - I never once received a phone call asking if I was satisfied with the work, with the work crew, with their daily clean up, if they were on time in the morning, if they worked a full day, if I had any concerned or complaints that needed to be addressed, etc. Not once. To put my review in perspective, I have been a homeowner for 30 years; this is not my first experience with contractors, both good and bad. I believe this makes me more than qualified to provide potential customers an objective review based on facts, many of which are documented with photos and text messages. Lastly, HSC has given me NO reason to believe I was provided a high quality roof and parapet repair that will last 20+ years. They showed no concern in my immediate satisfaction, so why should I believe they are interested in my satisfaction 15 or 20 years down the road!? I would strongly advise against using this company!!

I had new stucco applied in 2016 (3 years ago). They did a great job. I could not have been…read morehappier. Very professional, good work practices. I am I did the research and selected them. About 6 months later we had a bubble show up in one area, and they promptly came out to fix the issue. I haven't had a problem since - So their guarantee is as good as their work!