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    Karak & Chill

    5.0 (2 reviews)
    Open 8:00 am - 10:00 pm

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    11 months ago

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    Mackenzie M.

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    9 months ago

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    Another Broken Egg Cafe

    Another Broken Egg Cafe

    3.5
    (397 reviews)
    2.8 mi
    $$

    Food was delish. Service was excellent and quick. Visiting from out of town and would definitely…read morestop here again if circumstances permit. The biscuits are phenomenal!

    I recently visited Broken Egg and specifically ordered "3 single Eggs Benedict" -- I made it clear…read moreI wanted three individual Benedicts (totaling three eggs), not three full separate orders. The waitress misunderstood and brought out three complete plates. These are not cheap items, so it was a significant mix-up on their end. When I politely pointed out the error and asked if they could adjust the bill by removing the extra orders, the operational manager was brought over. Instead of trying to make it right, he knelt down to speak to me in a very condescending tone, explained restaurant policy, and only offered a 25% discount. He refused to compromise or remove any of the mistaken items, even though the kitchen error created the waste. I felt like I was being talked down to and treated like a child, which led me to ask if this was how they handled similar situations with adults. He immediately accused me of being insulting and emphasized his position. At that point, I chose not to escalate further to avoid causing a scene. I paid the bill (thankfully a friend helped cover it), but the whole interaction left a bad taste. The food itself looked fine from what I saw, but the combination of the order mistake and the dismissive, ego-driven response from management made the visit really frustrating. It felt like they were more interested in protecting policy than taking care of a customer after their own error. I understand mistakes happen in busy restaurants, and not everything can be fully comped once plated. However, a more empathetic and professional approach from the manager would have gone a long way. I'll think twice before returning.

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    Another Broken Egg Cafe
    Another Broken Egg Cafe
    Another Broken Egg Cafe

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    Broad Street Baking Company

    Broad Street Baking Company

    4.0
    (188 reviews)
    5.1 mi
    $$

    Visiting relatives in Jackson, they recommended Broad Street for takeout lunch so I treated and…read morepicked up the order. This review is strictly based on my Shrimp Po-Boy which had the worst fried shrimp I've ever experienced. It was cooked beyond belief and felt like chewing rubber. Breading was probably tasty had the order been properly cooked but could not tell. I had my wife taste a piece, she confirmed my opinion. Bread was buttered and grilled but did not have the feel of a real po-boy bun as if it were on the old side which is strange as the place is a bakery. I don't know what dressing was used, tasted like plain mayo. This is a strong do-not-ever-order recommendation. Fries were good, probably cut fresh. If I ate in, the order would be sent back to the kitchen. My replacement would likely have been better but QC on the takeout was lacking. I understand it's a popular spot in Jackson and was certainly full when I picked up the order. My meal, sadly, was quite forgettable. Other meals that were part of the order seemed OK but, in my eyes, uninspired. Edit: Heard from the manager with with an apology and offer to make up for the issue to my local relatives since I'm only a visitor to the area. I'm convinced that this was a one-off issue and greatly appreciate the manager reaching out. I'll give them another try on my next visit and will update things accordingly.

    Always one of my favorite go-to spots for breakfast, brunch, lunch, or early dinner. Consistently…read moredelicious food, exceptional service, and an atmosphere that never disappoints. A special shout-out to local restaurateur, owner, and community advocate Jeff Good. Thank you for your continued investment in the City of Jackson and for remaining committed to serving our community through your outstanding restaurants. Top-tier cuisine. Top-tier hospitality. Always worth the visit.

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    Broad Street Baking Company
    Traditional cream cheese king cake
    Traditional cream cheese king cake
    Many seat options- diverse hangout

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    Many seat options- diverse hangout

    Karak & Chill - coffee - Updated August 2026

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