This shop might be reputable (but it might not) but they need a few more lessons on what customer…read moreengagement is. I've always owned Lexus/Lexi and still do, so compared to Subaru (and a Subaru dealer or shop) service is basically bottom of the barrel in comparison. I bought a 2017 STi and contacted this shop after they were recommended by a friend in Atlanta. It took them a week to reply to my email after they gave it to me via phone. After a single email exchange where we'd agree on a date and time and exactly what was going to be done (in this case it was a routine lighting modification) they went silent and ignored any additional emails. This is not an example of a professional organization whatsoever. I could not recommended this business to anyone that values service along with workmanship because if they can't even communicate, how can they work?

Look, if you need work on your Subaru, especially complicated work when no one else can figure out…read moreyour problem, they'll get you back on the road. They answered way too many questions via email for free, and the response times were so good they must have a full time guy just doing email all day. I've tried a couple of other small shops over the years that said they worked on Subarus, but even simple mods had them baffled. Any shop can do a brake job or bolt on an after-market muffler, but if you're driving a Subaru and want to get the maximum performance and longevity out of the engine, you'll want to have it installed right and tuned to match. On top of that they're just really friendly and care a lot about the Subaru brand.

Got my vehicle back after about 3 weeks. Dropped it off with a full tank of gas, came back empty…read more No antifreeze in radiator. I always keep a check on my fluid levels. Will not return or recommend. I would go into the minus stars if I could.

I am dazzled by my experience with Integrated Auto. I was an out-of-towner, in Sanford only for a…read moreweek's visit; had a minor, unusual problem with my drivers-side visor; and I had no appointment. Christy graciously greeted me, listened to my problem and responded, "Our mechanic, Ricky, will be out as soon as he thoroughly washes his hands." Ricky studied my visor, explained what the problem was and said, "Since you will not be in town long enough to have us order and receive the part you need, I might be able to figure out a temporary solution so you can return home safely with a functional visor." He returned momentarily with a part from a 2009 Honda that he was keeping in his "Miscellaneous Drawer", put it on the visor and said, "You are good to go." What a professional, creative, exceptional team Integrated Auto has! Wish I lived close so they could take care of my total automobile needs.

This review is based on dozens of shop visits over a 15-year period. David Therrell, the owner, is…read morea superb businessman with strong customer focus. Bobby and Joe run the front office and are both exceptionally gifted with automotive insight; both are great at fault isolating the problems and providing a quote before doing the work. The mechanics are skilled and quick in their work- particularly Sean. I don't go to any other service provider in Lee County- this establishment only. Their pricing is excellent and they back their work.

These guys are always great. They stay busy because they are very good at what they do. Bobby…read moreJones and the rest of the staff are truly professional and provide quality tires and service!

Although they did a great job cleaning the interior of the car, some of the business side of the…read morehouse needs to be worked on. I had booked online for an interior detail, they were in contact to ask if there was pet hair in the vehicle and notified me that it would be $23-$35 extra. It ended up being $75 extra. If this extreme jump in price had been communicated I probably would not have chosen this detailer. But again, he did do a great job. After he left the car was dead because the batter had drained during his time detailing it. I had called him to see if he could give the car a jump and he said he couldn't and refused to take responsibility for draining the battery (how else was it dead after 90 minutes of detailing with the doors open?). Now, a day later, the car has to be towed by AAA to get it to start again. Great work, bad business.

We have our third appointment set up with them for next week. They completely cleaned the leather…read moreinterior of my 2001 Pontiac Grand Prix. The dashboard once looked oxidized and neglected now it is beautiful again. They will tell you up front that they charge extra for dog hair cleanup -- it's a sliding scale based on how much hair cleanup is required and they are very fair and reasonably priced for all of there services -- and they come to your location-- what's not to love!!!

The Glass Cleaners window cleaning company in Raleigh is very happy with the job they did for us…read more They did a great job on my Scion Xb. It is a manual transmission and most people don't know how to work on them. They replaced the clutch too. The replacement transmission was used. The 1st kit that had the flywheel and all the gaskets was faulty. They had no problem taking it back and fixing it to perfection. Thanks.

Susan was really great to deal with and was very helpful and also the technician that worked on my…read moretruck I highly recommend Sanford transmission to anybody

They fixed my Acura MDX (some time ago) and did an amazing job. It was nice that I didn't have to…read morereturn the vehicle for anything that needed fixed!! I highly recommend.

They done a beautiful job on my 39 Ford Daryl and Bobby…read moreHarrington are great to work with. They made it easy. No problems at all. Very thrilled how it turned out. Thanks

Josh with J's mobile is great. He does a beautiful job detailing my car. He always confirms with me…read morethe night before and is always on time.

I had a very dirty interior and these guys did a fabulous job! Very reasonably priced, excellent…read morework, very professional and communicated all along the way! I highly recommend Justin and his team!

I needed passenger side mirror replaced. Brooks was very professional. He removed and then replaced…read morethe mirror in less than 30 minutes. He did an excellent job. I would highly recommend this business. I was very happy with the price he charged. Kathy P.

Backed my 2018 Charger into a fence post. Not a good idea. The fence post was fine…read more Well, I needed a quality body shop. Did some online hunting and landed on Automotive Collision Specialists, Inc. Let's call them ACS. Made an appointment and got an estimate. Very easy. First thing I noticed on the estimate was that ACS was gonna use OEM parts. Other shops I went to wanted to install Made in China parts. I appreciated the fact that ACS would use the best parts available for my car. Also got some modest encouragement about paint quality which was important to me. So I brought the car in on a Monday. They said it would likely be done by Friday. So far all sounded good, but a hiccup entered the process. They had ordered a new bumper cover (the visible external plastic bumper) plus a plastic valence which snaps into the bottom of the bumper cover. This valence part arrived but was damaged in shipping. It was packed in a plastic bag with zero protection against impact injuries. They proceeded to return that part and ordered a second. No good. A third was ordered. No good. A fourth came in, and they thought it might be OK but called me to come take a look. I did and though close to 100%, it still was damaged. Another reorder was done at my request (with no arguments, BTW), and it took the dealer two days, but they got a good part out to the ACS shop. Got a heads-up on this. So the car was quickly completed, and I came over to pick it up. It was literally perfect. Paint, fit of bumper, exhaust pipe alignments, etc. Everything like new. Car was spotless inside and out. Very impressive. I had met some of the guys at ACS. So . . . Ethan, Gary and Alan, thank you for a great job. And please thank the guys in the back for the excellent professional work they did for me.