Not only is he familiar with rare diseases, he can bring out symptoms and capture them on EMG when…read moreother doctors can not. He is nothing short of gifted and has worked unbelievably hard for me. It was 6:30pm when I left his office last time and he was still helping other patients. 5 stars.

Unprofessional and dishonest billing practices- avoid!…read more I had a terrible experience at this clinic. After paying $500 out of pocket for an appointment, I was shocked to receive an additional $150 bill with no prior warning. I had confirmed multiple times with the staff prior to the appointment that the cost would be $500, and no one ever mentioned any additional charges. When I called the billing center, they were unhelpful and rude, and when I spoke to the clinic manager, I was given the ridiculous explanation: "if the doctor saw you, it's more expensive." This is absurd and feels like a clear attempt to scam patients. I was promised a resolution to this 3 weeks ago and had since called them several times just to receive a "we don't have a solution yet" response... There were no additional procedures, no explanation of extra charges during my appointment, and no transparency at all. This is a clinic that lacks basic professionalism and integrity. I will never be returning... which is really sad because I was looking forward to finally seeing a specialist. If you value honest and clear billing practices, look elsewhere.

Dr. Wingrove is an exceptional neurologist and absolutely worth the investment in your health!…read moreShe's incredibly professional, compassionate, and takes the time to truly listen, never rushing appointments and always explaining things in a clear, thoughtful way. I came to her after a car accident and a disappointing experience with another neurologist who dismissed my symptoms as anxiety and refused to order imaging. Dr. Wingrove did thorough in-office testing, saw red flags for spinal cord damage, and ordered the imaging that confirmed severe compression in my cervical spine. Her care quite literally changed the course of my health. I needed surgery, and without her, the condition would have gone undiagnosed and worsened. She's also responsive via the patient portal and open-minded to different treatment options. I'm beyond grateful to have found her and can't recommend her enough if you're dealing with neurological issues.

I have talked before about what a wonderful headache specialist and advocate Dr. Wingrove is. I…read morealso want to talk about the equally amazing nurse practitioner Mariah Denny. She is so easy to talk with, so knowledgeable and has given me so many insights on things where I saw patterns but was having trouble connecting the whys behind the patterns. I just had a telehealth visit with her today, and I feel so much lighter after talking with her. She also is so easy to message through their online portal. Thank you both for your wonderful care!

I came in here for two separate occasions. once for two spine steroid injections in my t4 and t5…read moreand my second visit I had steroid injections into my left hip. both times I was walked through the process and was checked in in a speedy process. the nurses took me in the back and prepped me before the injections. The injections were quick and smooth (not going to say painless because that would be lying) but if you can't have it a little pain, they have the option for a local and aesthetic. If you are dealing with back or hip pain or pain in general your body, I would highly recommend scheduling a visit through your doctor.

I'm so grateful I live during the age of modern medicine and awesome doctors. I was in excruciating…read morepain 24/7. I tried every possible pain mitigating effort over several years. EVERYTHING!  I finally visited Dr. Marks. I was opposed to additional pain meds and he agreed. He was sympathetic, focused, and committed to reduce my pain. And the procedures we did worked!  There are no words I have to express my gratitude. He was attentive, and even better... the staff he surrounds himself with are also equally accessible and attentive. The communication is awesome. The vibe of his office is determined but relaxed with total dedication to patient well being.

If I could give more than 5 stars, I would…read more My experience with Procare in Round Rock exceeded my expectations. I needed care over the course of two months, and on top of seeing noticeable changes within the first two weeks because of the attention to care and exercises, I began feeling difference in my daily headaches, stiff neck, whiplash, upper and lower back pain and neck pain, and my hunching over. The entire team's dedication to care meant a lot to me. I felt hindered in multiple aspects of my life when I was injured, am finally getting back to an active lifestyle, & now have the tools I need moving forward to carry in my pocket that I learned from this team. No one ever expects an accident, & sometimes you may not know how to move forward from it. I am so thankful to Dr. Hayes and his entire team, my life genuinely has improved significantly. I couldn't thank them enough. (Dr. Haye's, Auja, Dr. Dimeko, Essence, the lovely kind Front Desk receptionists, were all fantastic and made me feel at home.) If you are on the fence and aren't sure if you will find a benefit from physical therapy, I recommend swinging by the office and feeling the vibe. They are on a mission to heal people, are educated masters of this field, and Dr. Haye's is intuitive and a true professional.

I had open heart surgery and then a month later I was involved in a bad car accident. I went to…read morePro-Care after the accident for rehab, and the care they provided was exceptional. Bryce was awesome! He was motivational and helped me progress session after session. I would recommend their office to anyone in need of chiropractic or rehab services.

I've been a patient here for more than 10 years and was referred to another neurologist after Dr…read more Fox retired. I was interested in coming back to CTN, but after trying to reach their office all week with no response (nobody answers the main line, nor calls you back after you've left messages) I've decided not to use Central Texas Neurology. This is especially disappointing. Reliable communication is essential in healthcare. Patients should not have to struggle to reach their provider's office. When you rely on a physician for ongoing care, especially for chronic conditions, this level of unresponsiveness is unacceptable.

I am so disappointed and baffled by the lack of care I have received from this practice. I waited…read moreover 3 months to meet with Dr. Couch. I sent in all my medical records as requested, and they were never uploaded to my file for the doctor to view. My appointment was canceled and not communicated. I was treated so poorly by the scheduling lady that another staff member noticed and spoke up. Referrals I was told would be made were never heard from. I was told by a nurse that notes of what I discussed with the dr. are not in my chart. I was not followed up with regarding referrals I called to inquire about, and I have to wait until April to see Dr. Couch for the first time, which is 7+ months from my initial attempt to schedule an appointment with him. I rarely write reviews, but neurological conditions can be dangerous and critical, and I would hate for somebody else to go through what I have during an already difficult and stressful time.

Worth. The. Wait…read more Dr. Karnik looks at the whole child and makes recommendations based on research and innovative ideas. We never feel pressured, but we do feel his recommendations have put our child back on track. Nutrition, testing, medication, training... it is all part of the package that Dr.Karnik encourages for our family. His recommendations are based on research and long term success. Dr. Karnik speaks with my child with a gentle concern and respect that is very encouraging. Misunderstood kids need that! Just being listened to by an adult who listens with thoughtful understanding is HUGE. Yes, we could just get an Rx from our pediatrician. However, working with Dr. Karnik has led us to a diagnosis and treatment that was more nuanced. His Nurse Tina is totally on top of things, she review the notes with Dr. Karnik and responds within a day. and they have a patient portal for general questions between appointments.

Pediatric Neurology Best in town, maybe in state. Published.read more

excellent bedside manner and compassionate nature. makes you feel comfortable even when going…read morethrough memory testing--which can be unnerving.

I first saw Dr Reading in January 2025 for balance and memory issues. I left that appointment very…read moredissatisfied and the feeling that my problems were dismissed and minimalized. 5 months later I passed out, fell backwards, hit my head and cut it open, had a concussion and spent 3 days in the hospital. They advised me to see a neurologist, nephrologist, and a vestibular therapist ( I had BPPV). and an ENT. I met with an ENT. Then worked with the vestibular therapist, then finally called Dr Reading in July. Even though I was an existing patient, the earliest appointment I could get with her was October 22! My appointment today was an exact script of information that she gave me last January before my fall and concussion. She did not listen to what I was saying about my symptoms being much worse and continuing to decline. She talked so fast that both my husband and I could not process what she was saying. She treated me like I was wasting her time. The memory test she gave me was an abbreviated version of the same test she gave me last January...with the exact same questions. I took a summarization report from my Physical Therapists(3x a week from June through October) that she barely glanced at. In short, if you are looking for answers and someone who seems to care...don't waste your time waiting to see Dr Reading. I'm searching for a second opinion from a different neuroligist ( not that I feel like she gave me an informed opinion of my personal problems.)

Avoid working with OAoCT. I haven't been to the OAoCT in 2 years and they are still sending me new…read morebills. Their billing system is really screwed up and its impossible to find the correct place to pay. Once you do get it paid, 6 months later, boom another new bill for some outrageous amount. This is completely nuts.

I was referred to Orthopedic Associates of Central Texas (OACT) by St. David's North Austin Medical…read moreCenter. The surgery went well, and I was treated very courteously and respectfully. They were on time with my follow-up appointment and did not make me wait a long time. They are very busy, but the surgeon took the time to answer all of my questions. They also immediately emailed my x-rays to me when I requested them. The wi-fi in their office worked really well, and they have a sign with the password. The online patient portal was also easy to use, and they are good about communicating appointments. They also send plenty of text message as reminders of appointments. They are conveniently located right off of 620 behind St. David's Round Rock Medical Center hospital. I recommend OACT if you need an orthopedic specialist.

HORRIBLE....Went in for my migraines and was unable to take the shot that was prescribed. I was…read moretold about two other options but was also told that I had to come back to the office for prescription which meant another office visit and additional money. The office MA, Candice for Dr. Couch, could never be reached and I was always getting her VM. When she did respond back it was usually 3 - 5 days later and with attitude. She never had answers as to why I had to come back in and would not let me speak to anyone else at the office. Terrible customer service and clearly do not care about their patients when dealing with migraines. I WOULD NOT RECOMMEND to anyone. Seems they are just looking to continue to get you into the office for additional fees and not care that you are suffering with migraines. Horrible experience and horrible patient care.

I have worked as an RN in the same hospitals that Dr. Couch cares for patients. For more than 20…read moreyears, I have seen patients with complex problems receive the compassionate, thorough, and intelligent care that Dr. Couch has a reputation for. When it was time to select an neurologist for my own mother, I chose Dr. Couch, his staff provides competent, excellent care. My 80 year old mother thrives today as the result of the diagnostics and recommendations provided by Dr. Couch. I have only one question for Katie S., If you "already knew you were perfectly healthy" why would you need to seek the services of a specialist?? If a doctor treats you WITHOUT preliminary examination and testing, he is a quack.

I went to Dr. Santman for pain in my lower lumbar region. He was extremely dismissive and did not…read moreanswer when I asked if he had even looked at my MRI.. I would not recommend him to anyone looking for help with their medical issues.

I would give 0 stars if that was an option. Dr Santman clearly did not look at any of my mri images…read moreand was very condescending to me. I write this review a few years after seeing him to help other not make the same mistake I made. This doctor had both of his hands on my shoulders and was shaking me saying "There is nothing wrong with your neck! Stop saying there is something wrong with your neck, there is nothing wrong with your neck!" PTSD for years after this. It is hard to trust doctors when you see someone like this. I have severe cervical stenosis and other cervical issues clearly visible on my imaging. I had to get an ACDF fusion which relieved my horrible symptoms. Stay away from Dr Santman!