Dr. Kaplan was my daughter's pediatrician for her entire childhood from birth until her mid-teens and I always felt extremely blessed to have found him as her first primary care physician. Since my daughter spent a few months in the NICU before coming home, we had time to consider who would be her pediatrician once she came home. I made several calls to the "highly-recommended" pediatrician groups around town, only to become disappointed that calls were not returned, or that because my daughter had been born early and I was still not pregnant, they would not honor the usual invitations for new parents to come meet the providers. I also realized that a large group, no matter how good the doctors may be, would not offer the consistency or personal attention that I anticipated might be needed bringing home a preemie infant who had just spent 11 weeks in the NICU. So when I was referred to Dr. Kaplan, I was thrilled that his nurse Holly called me and actually spoke to me like a real person and a new mom bringing home a NICU baby. Since her discharge date from the hospital was uncertain, Holly assured me that all I needed to do was call her when we came home and they would see us right away, no matter when that might be. True to their word, we were able to come within our first 2 days at home. Whenever we had any issue at all, I could call Holly or any of nurses/assistants, and the calls would be returned almost immediately. As a NICU baby, my daughter's early life was spent being followed by several specialists including pedi pulmonologist, pedi ophthalmologist (for a rare eye disorder), vision/retina specialists for ongoing testing, developmental pedi specialists, and later a pedi endocrinologist. At each well visit, Dr. Kaplan sat and took the time to go through specialist we were seeing and get an update on what was happening. Once, when we had a health scare requiring urgent testing be arranged, his staff even went above and beyond to call our other providers and rearrange scheduling of other services so that we could be available for the urgent testing, and Dr. Kaplan even called me personally to discuss the situation. Dr. Kaplan's bedside manner with kids is also the best. From the time my daughter was an infant, he has always entered the room greeting her first. He has a gentle and kind manner with his pedi patients that we would all like to see from any doctor. Overall, I cannot thank or recommend Dr. Kaplan enough. He was the best and only pediatrician my daughter ever needed, and made our early years that much simpler knowing we were in the best hands possible to care for her medical needs. read more
