Unacceptable experience. Walk-in visit with a 2-hour wait, only 1 lab tech drawing blood & another…read moreemployee sitting at the front desk doing paperwork instead of helping patients. I arrived at 7:45 AM. I tried to schedule an appointment the night before on the app was told none were available. While sitting here waiting, I checked the LabCorp app again and suddenly there were 9 appointment slots available. That makes no sense. Why weren't those appointments available the night before? To make matters worse, several non-English-speaking patients arrived and clearly did not understand how to use the self check-in kiosk. No staff member offered to assist them. They were left standing there confused, which only added to the chaos and delays. This location is poorly managed, inefficient, and a complete waste of time. I will never return. I finally made it in to get my blood drawn. Veronica helped me and she was very nice. That was the only pleasant experience I had at this place. I truly miss Quest Diagnostics.

Had to get bloodwork done for my new primary dr. I love this location and all the employees here…read morethey know me by first name thats how much I go in lol! They are so friendly and quick here. Always love chatting with the workers here everyone is super friendly. It wasn't too busy today so wasn't there for too long which was nice. Small parking lot and it's upstairs. When it's busy you cannot find parking but when it's not too busy you can. Thank you always for your smiles and caring hearts I appreciate you guys. Have a beautiful day, be kind to everyone :) Aloha

Busy location! Had an appointment and they missed it by 45 minutes. Need to try and book first…read moreappointment if you want to come here. Appointments don't mean much when you have a walk in appointments that are shuffled in between. They probably need to book less appointments. It's apparent their staff cant handle the current volume.

My experience here was great. I made an appointment online which was really easy to do. I checked…read morein and upon 5 minutes, I was called in for my turn. I was there for a standard blood draw ordered by my healthcare provider. Let me tell you, I hate needles and they make me so anxious. However, I barely felt the needle at all and the lady who did my blood draw was an expert. I can tell she was good because she was quick and I barely felt anything. She was friendly and nice and it made my experience great. Wish I got her name. Parking was plentiful.

Had my drug testing done here(3/21/25) Owners and employees…read moreare very friendly. Also place is very clean. I will definitely come back here if i need future tests done

The place was clean. The lady working was so nice. I was in and out pretty quick. I would go here…read moreagain if needed. 5/5

Accurate rating description for two starts is "could've been better." This place only has PA/NP…read moreand no MD on site. They have the capability to draw blood and send to lab for stat orders. Unfortunately, what they lack ends up a longer list. The first MA was unable to get a vial of blood and said someone else would try on my other arm with a straight needed (vs butterfly). She left me without even putting a bandaid on the arm she poked and I had to struggle to put the bandaid on one handed while still maintaining pressure on it. Next MA comes and draws blood and when she's done she yelps I don't have a cotton ball (to put on the vein she just drew out of) and my blood is just pooling while she puts a bandaid on. Luckily I'm well versed enough to know I needed to put pressure on my bandaid. The NP who saw me was new to (per the MA) she really didn't put my mind at ease. Her expertise and knowledge seemed lacking based on the answers to my questions. First thing she asked me was, why are you here and not the ER? I told her my PCP sent me here because she didn't feel it necessitated a ER visit. She wanted me to be evaluated by YOU to assess and in your medical opinion, do I need to be seen further or what course of action next? She swabbed me for flu and covid and I verbally questioned her because I had isolated severe GI symptoms. She said sometimes those present wither GI only. Does it? I don't know, I'm not an MD but I'm also someone who works in healthcare and it didn't feel like the proper procedure. When I asked if she would be ordering any stool samples, I heard through my closed door "do we do that?". Ok, she's new, I'll give her that...but she comes back in and says "if you'd like to have the order for stool testing I'm happy to give that to you." Am I the md or am I the patient? I came here for your professional medical opinion! Do I?! So after I kindly communicated that I am looking to her for her opinion as the expert whether or not my symptoms necessitate an order, she still doesn't quite give me a direct answer! I haven't been to that many urgent cares, but I've come to see a trend that many of the urgent cares that are owned by a company with multiple locations don't have MD's on staff physically there. That said, I've also noticed the trend that many provide sub-par care.

Went in with an appointment. The Website said they took my…read moreinsurance. I get there and apparently they don't take it anymore. I offered to pay out of pocket as I was sick and needed care. They turned me away.

Had an 8am appointment and was done by 8:15am! Front desk…read morewas efficient. I get very nervous getting blood drawn and Raj made the experience stress free! He was patient and offered many kind words. Highly recommend!

The lab tech that did my blood draw was a total F #### profanity removed! She had no idea what she…read morewas doing and she choked my arm with a rubber tie until my fingers were turning purple and blue and only took off the tie AFTER my blood was drawn so, then my arm was bleeding a lot and she couldn't even get the elbow wrap around properly. The blood dream took a LONG time and this B had the audacity to tell me that it was my fault my blood was flowing very slowly. Afterwards, I found out that she didn't even get the needle ON the actual vein. See photo. She was trying to pull blood from my muscles. WTF? Also super painful. What kind of untrained i###ts are working here?!!! So many blood draws in my life and this is the worst one!

Waiting to have your sample taken while fasting, holding your #1 is never a pleasant experience…read more but I will share that this Saturday team was great. I had a 915am appointment. While i entered the room, it was Full. Receptionist announced that they are handling additional appointment coming from closed location because of the Garden Grove chemical incidents. I watched the team process through the waiting crowd efficiently. When it was my turn, i got an very experienced technician. She was fast and the needle almost didnt even hurt. She had me in and out under 10 mins Looking good this time. Day and night difference compared to 3 years ago when i have to do a employment drug test at the Placentia location

Every time we come here, we are told they are short-staffed and running behind. While occasional…read moredelays are understandable, this seems to be a consistent issue. Patients make appointments because they are sick, have schedules, and need timely care. Having people sit in the same waiting area for 2-4 hours is not only extremely frustrating, but also unsafe, as it increases the risk of spreading germs. What's even more concerning is that appointment times are not respected. If multiple patients are scheduled for the same time (for example, 10:00 AM), they are not seen in any clear or fair order. It feels disorganized and inconsiderate of patients' time. This level of service shows a lack of respect for patients. If staffing is an ongoing issue, there needs to be better scheduling, communication, and accountability. Patients deserve better--especially when they are not feeling well.

Went to this location and always get the best care. Whether it is MRI or just a doctors visit or…read moreeven a blood test this is the place to go. Everyone here has been very friendly and very caring which makes coming here even better. If you're looking for a really great location to get the really best care, you need to go here.

I have been a patient of this medical group for over 50 years. That alone should be recommendation…read moreenough! They have kept me going through thick and thin, literally! Dr Anthony Bae is my doctor. He is thorough and kind and takes the time to actually listen to me. He has made my life better in so many ways over our 25+year partnership. He has even saved my life! He is an internist. This office hosts all the lab and imaging service you need. There are doctors from every speciality working here. There is ample free parking, and the team works like a well oiled machine. The nurses and technicians are kind efficient and professional.

Great front desk, friendly and knowledgeable. Phlebotomist…read morewas excellent, didn't even feel the needle . My go to spot for blood test . Parking garage was close, safe and easy to access.

ANYWHERE BUT HERE!…read more This place is rigged. They purposely go behind so you have to pay the parking fee there. Not only that, regardless of your insurance, for some reason thy require a card on file? They went ahead and FULLY CHARGED a visit ordered from my doctor without even using my insurance! The only nice part was the lovely older gentleman who took my blood. Other than him, there is nothing good about this labcorp. I've been to 3 other local labcorps and experienced no issues like them. Whatever you do, DON'T GO HERE!

Same like others reviewing. Appointment time is irrelevant. Had a 10:15 on Tuesday. 10:45am we…read moreheard the name being called. 30 minute wait with an appointment is unacceptable.

So I didn't take my own advice and came back to this location for a blood test due to convenience…read moreand guess what. Apparently their system is down and I had to wait about 45 min past my appointment time making me late for work again . Already two bad experiences here... Coincidence? However, the gentlemen at the front desk has always been friendly and I could tell he tries his best. Also, my phlebotomist this time was extremely nice and careful. She took the time to double check all my lab work and talk me through what was done.