Great doctor but terrible front office. Finally decided to go to someone else after two…read morecolonoscopies over 10 years. Have an endoscopy scheduled but trying to get information out of the front-desk lady is like pulling teeth. She is not helpful and has no patience. It almost seems like she is purposely trying to chase Dr. Yee's patients away. Anyway hate losing a good gastroenterologist but patient care goes beyond just the physician imho.

I went to Dr. Yee because my surgeon doesn't perform the procedure. I was a little suspect when all…read moreother surgeons were booked out two months in advance. Dr. Yee was the only physician with immediate availability. I took a chance. From the beginning there were issues. My first appointment I filled out the intake information and returned them to the receptionist. I waited thirty minutes past my appointment time and finally saw the doctor. Instead of an exam, I had to answer all of the intake questions again with Dr. Yee while he explained to me the online intake process is difficult to navigate, inconvenient, and he has to try and get the information in the system that I provided for a second time. This took the majority of my visit's time. Afterwords, he looked at my chart and scheduled me for surgery with a rushed explanation of what was to come. I was scheduled for three outpatient surgeries. The first procedure at his surgery center, which is ran like an assembly line. The Dr. had no bedside manner. The receptionists and nurses were nice that day. The procedure went as planned. The second procedure. Receptionists and nurses were nice. Again, Dr. Yee no bedside manner, assembly line, and scheduled back to back, let's get as many bodies in as possible. Well this procedure failed. I was given after care instructions and a number to call. The device he inserted fell out immediately. I called. I was told he would return my call that day. He never did. He sent an email saying, if you'd like to have the procedure redone I can do it. Really?! I just had surgery the device has fallen out. It's a complication following surgery and your after care instructions advise me to call for further instructions if complications arise. Wow, standard of care a big zero. I waited until morning and called the office multiple times. Dr. Yee finally called back and said sorry, I had charts to complete. At this point I was ready to report him to the medical board. I needed to have the procedure redone and two additional procedures for a total of four. Which initially was three procedures. After, I voiced my concerns and questioned his standard of care his demeanor changed. He then began to provide the standard of care which doctors take an oath to provide. I would only recommend him if he is your last and only option. Volume of patients seems to be his biggest concern and not standard of care. Bodies in and bodies out. Will I ever return answer is no!

"Fun Place to Go for a Colonoscopy, but No "Check-in" Discount…read more There doesn't appear to be any secret bonus for Yelp check-in. I was sort of hoping for something like free anesthesia or two colonoscopies for the price of one, but no luck. I have been coming here for many years, with very good experience. Usually I see the physician's assistant, but on occasion Dr. Rowe. I have found him to be very helpful, patient, and professional. I have never felt rushed in any of my appointments. They have a new PA whose name is Julia. Very informative, very friendly and helpful. She made some medication suggestions, and gave excellent information about some long-term side effects and the latest scientific research, of which I was unaware. The excellent suggestions given to me today by the PA were very helpful to me. Occasionally I have to wait a few minutes, but it's usually not very long. Today I think I waited 2 minutes. I barely had time to do a Yelp check-in before I was called. I have also had Dr. Rowe perform the usual routine colonoscopies. I would not exactly call them a load of fun, but they went smoothly. Well, as smoothly as one can expect having a tube shoved up--well you know what I mean. I should also mention that they require you provide them with your credit card information, so they can charge you right away. At first, I found this a little annoying, but I understand they want to shorten the billing process. The office is in that large office complex right near San Ramon Hospital. Parking is generally not too bad.

My Urologist referred me to his gastroenterologist, Dr Rowe. Dr Rowe is an amazing Dr. During my…read morefirst visit he spent time discussing both medical and personal history. 100% would recommend this office.

All of the above. She is easy to work with & understand as well as kind & patient. I feel confident…read morein her abilities as a physician.

Excellent service and excellent care. Katie did an outstanding job. She explained everything…read morecarefully and answered all of my questions. The front office was very accommodating with respect to my appointment needs.

I came in because of ongoing headaches and neck pain after a car accident. I wanted no medication,…read morejust osteopathic manipulation. Dr. Okamura was able to treat me for the pain, I can now say I am headache free and my neck pain is much better. I did the exercises he told me to do, patient participation makes a big difference in wellness. I would definitely return for musculoskeletal issues. Pain medication can be a useful tool, but I felt I would be better served without medication and Dr. Okamura was able to address all my symptoms adequately. I was a private pay patient so I can't comment on insurance billing. The office staff is very nice and the office building itself is quite comfortable and easy to access.

I also just read the review by Eric F. and also felt compelled to respond…read more Dr. Okamura has been my family's doctor for over 15 years -- we are both in our 50's. My husband had been admitted to the hospital twice in the past for medical emergencies -- he received only the best care from Dr. O and the San Ramon Medical Center and recovered both times. During one of the medical emergencies, at night and on a weekend, I called Dr. O's office, and he personally took the call himself -- most Dr's would have an answering service taking the calls! Not only did he advise me on all the proper steps to take for the next 24 hours, but I felt reassured as always that my husband was in excellent hands and in the hands of a caring doctor. We had to sadly switch health plans a year ago, as employers have made it so difficult to have private care. I cannot wait for changes to our employers health plans so we can return to Dr. O as our primary care provider. As for greeting us , on a normal basis he often would greet us with "Oh, you made it!" meaning "You were able to keep the appointment, I'm glad to see you!" We feel blessed to have been under the care of such a top notch doctor and would highly recommend him to anyone.

All the staff I interfaced with were professional, friendly, and helpful. The procedure went very…read morewell (Dr. Gill). The facility was clean and modern.

Do not go to this facility…read more I am extremely surprised at the "positive" reviews because absolutely none of them were true. The facility is not state-of-the-art, they still make you check in filling out paper forms and waiting forever. Front desk staff varies from incompetent to friendly and you bet that if you get someone incompetent, they will keep forcing you to use that same person over and over. Dr Wong is always late, cannot explain his medical opinions in any format, and highly combative, condescending and egotistical. He tries to change the procedure last minute after you've reached an agreement on what will happen during the consultation. Needless to say this highly alarming behavior from a doctor. While all the reviews here for him are "positive" after doing additional research suspiciously all the negative reviews on Dr Wong are under David T. Wong, MD. See the page for yourself: https://www.yelp.com/biz/david-t-wong-md-san-ramon?osq=dr+wong&start=10 Save yourself the stress of dealing with these people and avoid this place like the plague.

Dr. Pirkle was my PCP for more than ten years until I moved Because he is a concierge doctor, I…read morewas able to make prompt appointments. He also makes hospital visits. He is extremely knowledgeable and explains things clearly. He is also an excellent diagnostician.

Dr. Pirkle is exactly what I want in a primary care physician. Rigorous in his ongoing study as…read moremedicine evolves. I think he is truly committed to full patient health and delivers medical care as it should be, directly to the individual for the individual. I have been a patient of Dr. Pirkle's for over 10 years. I was compelled to write a review after reading some of the other reviews. Insurance, hospitals, reimbursement, and many other issues have affected how medicine is delivered. Some people are hard to please or don't like what they hear. If you want a skilled, dedicated primary care physician that you can trust, I recommend Dr. Pirkle, full-stop.

Had procedure done by Dr. Sharma. Everything was smooth from start to finish. Did my prep by…read morefollowing the directions given to me. Was able to get in within a three month period rather than having to wait six months like with every other doctor (this is absurd, get more doctors if it takes six months to get in). Got in, got out, painless and quick. A+

He's an amazing Gastroenterologist. Best of the best. Some other Physicians suggested Surgery but…read moreDr. Sharma said no and he was right. Thanks Dr Sharma

I met with Dr. Ghorbani recently for a colonoscopy/endoscopy consultation. I found her to be very…read morewarm, thorough and knowledgeable. She took her time speaking with me and going over my medical records. She went over the procedure in detail and answered any questions I had. I was very nervous about going forward with this procedure, but after meeting with Dr. Ghorbani I feel confident that I picked the right doctor.

I saw Dr. Ghorbani in her office for a pre-colonoscopy interview and she was very professional and…read moreexplained the planned procedure with excellent demeanor and knowledge. The procedure was done under anesthesia without complications and it was obvious when I woke up that the hospital staff had a great rapport with Dr. Ghorbani. I highly recommend her for anyone looking for a Gastroenterologist.