Im a 58 yr old male who experienced an episode of diverticulitis in Feb of this year. After a…read moreconsult with my primary care physician, I was referred to Dr Fang for a colonoscopy (oh fun). I was scheduled for late May at the Concord Surgery Center. This was my 2nd colonoscopy. The first was after I turned 50. The staff at the surgery center was kind and humorous (I needed that). The anesthesiologist, Dr. Kim, was prompt, all business and effective. Dr. Fang was GREAT. Both during the initial consult and during the procedure. His follow-up appointment was short and to the point. Dr Fang and his entire team were fabulous. I appreciate each and every one of them and I would recommend them for a similar procedure! Thank You!

It was my worst experience with any doctor! I will not be seeing him ever again…read moreMy initial visit was for chronic heartburn! He scrutinized me for my lifestyle which my lifestyle is not bad! he didn't even discuss my lifestyle or ask me ...mind you this was my first visit with this doctor!!! I agreed to get an endoscopy by him which I had to wait over two hours to have it because obviously because he overbooked, he's notorious for that!! He couldn't be clear if I have Barretts after the endoscopy... I feel he's an alarmist and his bedside manner needs a lot of improvement not to mention his skills as a G.I. doctor!!!

I saw Dr. Ghorbani in her office for a pre-colonoscopy interview and she was very professional and…read moreexplained the planned procedure with excellent demeanor and knowledge. The procedure was done under anesthesia without complications and it was obvious when I woke up that the hospital staff had a great rapport with Dr. Ghorbani. I highly recommend her for anyone looking for a Gastroenterologist.

Dr. Ghorbani gave my elderly mom her life back! I have never met a more compassionate physician…read morewho knows how to treat those in need of expert GI care. I have recommended her to so many people who say the exact same thing. I have worked with many physicians as a nurse, so I know the best ones to see. Can't thank her enough for solving my mom's severe GI issues.

I love Dr Varon. I have had intermittent stomach pain for as long as I can remember, even in…read moregrammer school and it got much worse by high school. I had been to a doctor who "thought" he knew how to heal leaky gut, but it continued to get worse over 10+ years until my IBS and leaky gut sent me to the ER. At that point I started going to a Naturalpath, as it was obvious I was not on the right path. She ran many many tests at a lot of $$ since neither she, nor the tests, were covered by insurance. The tests gave me a lot of great information and I was able to continue with the supplements she had recommended. It helped immensely that one tests identified 5 major food sentivities and removing them from my diet help alot. But a couple years after that, my gut got really bad again and I was always in pain, exhausted and sick. I had 4 friend who had been seeing Dr Varon and at their recommendation I finally made an appointment with him. His healing protocol for my leaky gut, the cause of my belly pain works. It isn't cheap, but it is way cheaper than getting cancer and digestive cancers run very strongly on both sides of my family. Again I am feeling much better and evey time I have another followup with Dr Varon he makes a change in my morning shake which makes my feel a little better still. The only thing I can figure on why he has so many bad reviews are due to preconceived expectations. Just because another doctor, or your own research shows other supplements may help, they are not generally part of a full protocol for healing. If you see him, are open to what he says, respect his knowledge and ask questions at the end of your appointment you will find healing without big pharma and a wonderful doctor. If you just want surgery and/or pharmaceuticals, he is not the doctor for you. It's obvious in our society that many people don't want to do the work, they just want a quick fix that doesn't inconvenience them, but that doesn't generate health

I had been suffering from digestive problems for many years, I've gotten several Colonoscopy and…read moreEndoscopy during the past five years without any findings. I was down to my last straw and my Endocrinologist referred me to Dr. Varon, an Gastroenterologist who was able to give a diagnosis of Dysbiosis and a cure. I have been on a multiple probiotic shake for three weeks and it has totally resolved my digestive condition . This man knows what he doing, he is a caring and conscious provider that will help your improve your health with natural medicine.

Performed both of my scopes when I was admitted to John Muir for appendicitis. Super thorough with…read morethe procedure. Answers all questions and provides a break down for any questions you may have. He saw that my appendix was inflamed when performing the procedure which helped the other care team members make informed decisions about what needed to be done for me. All in all a great experience. Seems like I'll be going bs I in 5 years.

Very experienced, knowledgeable and kind physician. He does what needs to be done and I would…read morehighly recommend! Office had some issues, but I think they've improved.that's the only reason for 4 instead of 5.

This Surgery Center is the best ever. Beginning with the…read moregreeting from Robin in the waiting room, Maggiern, surgery prep nurse, Dr Le, Anesthesiologist, and Dr Higa, endoscopy surgeon, I felt extremely safe and confident under their care Not only are they competent, but friendly and taking time to prepare you for the examination Also, i have been in surgery centers several times in 82 years Hands down, this the cleanest center I have been in! These people cover all the bases Thank you ! And a big thank you to Dr Higa, she is the best!

team was fantastic! Great staff anesthesiologist, Robin, Marisa, Sidney, Shanon, Veronica, Jen,…read moreShelbi and Dr.Subhendu Narayan M.D. - all fantastic!and after my Endoscopy and Colonoscopy and i was able to drive home after the procedures.

Excellent service and excellent care. Katie did an outstanding job. She explained everything…read morecarefully and answered all of my questions. The front office was very accommodating with respect to my appointment needs.

My experience with Dr. Yi Zheng was very disappointing…read more Appointments were always late and often felt rushed. Every appointment was late, including my first visit. (more than 30 minutes late with no apology) Follow-up care was also lacking. My ultrasound results (which included medical terms I did not fully understand) were posted on the patient portal by the ultrasound provider, but Dr. Yi Zheng did not add any explanation, comments, or follow-up to help interpret the results. My endoscopy appointment was also delayed, and afterward I was not given an explanation of what was done or any immediate post-procedure discussion. Another phone appointment was automatically scheduled without discussing it with me first, and again the doctor joined the call more than 30 minutes late. The conversation lasted only a few minutes and felt rushed. In contrast, my previous gastroenterologist would speak with me before and after procedures and provide results directly through the patient portal, without needing additional billing phone visits for basic follow-up. Communication through the Tebra patient portal was also an issue, as I did not receive a response when I requested assistance and asked about changing a provider for a gastric emptying study. When I contacted the office, staff were unable to confirm whether messages are regularly reviewed by the doctor. Overall, this was one of the most unsatisfactory experiences I have had with a medical provider in terms of communication, follow-through, and coordination of care. I would not recommend this provider.

Dr. Chang has been our family doctors for over 44 years since we moved to Bay Area…read more He takes care of everyone's health of my family. Now I am 82 years old, still actively doing exercise, studying new subjects, socializing with classmates and friends of every stage in my life. This review is our deepest respect to Dr. David Chang.

Let me say, if this was just a review for Dr. Jue, I'd give five stars…read more He's a great doctor and for the two years I went here he was trustworthy and helpful. But it's the office. Every single time you make an appointment, they take it upon themselves to move it back. Not ONE time in the two years I went here did they ever honor the appointment time I made. So you make an appointment for 10:00 AM and you're driving in and get a text saying "don't forget about your 10:30 appointment." So every time you're sitting in the lobby for 45-60 minutes because these people think it's okay to change the appointment. Go to the office and look at how many pissed off people are sitting in the lobby. I make my appointments I put it on my calendar right away and put a post it on my monitor. Every time. The last time I made an appointment I did this and said if they move my appointment again, I'm done and sure enough they did. This is unethical in every way. People have lives and work and don't time to have their appointments moved around with out telling them. So every time I'd go in I was there for an hour and a half. This is NOT acceptable. Again, Dr. Jue, great. The people who run the office, the worst. I sucks because I had to go through a lot to find someone else, it's hard finding good doctors but the two doctors I've been to since both said this practice of moving the appointment time like this is not right. Keep that in mind if you go here.

I am so disappointed in how a doctor, someone trained and promised to provide the best care for…read morepatients, can treat people with such disregard. My husband was late, his fault. When he gets there he reminded the staff he had to wait in pain for two weeks before he could see the doctor and he would appreciate keeping the appointment but understands if he is unable to, he just wants a referral to a specialist. They said "fine, the doctor isn't sure if he will see you", but took him back and the nurses took his vitals. A nurse came in and said his next appointment came in early, "so Dr. Lam said he might just see him instead." Well, my husband waited another 15 minutes waiting for Dr. Lam or a nurse to come back. Nothing. After 40 minutes (from vitals to waiting time) my husband had to leave for work. He would have much rather them said they couldn't honor the appointment because my husband didn't show up on time. How rude.

I had to terminate my relationship with Dr. Lam's office. I just couldn't handle the front / back…read moreoffice inconsistencies any longer. My specialist put several calls into Dr. Lam's office, tyring to get him to write a script for me to have a brain scan, but Dr. Lam's office said that he wanted my "specialist" to do it...and that my PPO would not authorize him to do it. My specialist called me saying, "I have put over 3 calls into Dr. Lam's office and he has not returned any of my calls...you need to get a brain scan!" After several phone calls, and Lam's office passing the blame to my insurance company (I have a very rich PPO, and it was not the problem, nor have I had any problems with them) I had enough. I contacted my insurance compay, and was again assured that because I had a PPO, no referral was necessary, just the authorization to go. So...who wasn't telling the truth? My specialist was tired of the run-around and simply authorized it himself, telling me, "You're right. Because you have a PPO, you do not need authorization..." Simple as that. And that last (of several) frustrating experiences was the deciding factor that I needed a new PCP. Thinking back, this could be a John Muir internal controls problem?...in any event, I have switched to a an Internal Medicine doc closer to home who is affiliated with Sutter and Alta Bates. The difference is night and day. It's too bad after being one of his first patients, over 10-years ago. He was a fantastic doctor and I always enjoyed seeing him - his bedside manner was always kind and compassionate. I don't enjoy switching doctors and hoped the office service-level would improve, but it seemed to only get worse. Rather than Dr. Lam's practice receiving 5-stars, which is what I would have provdied them a when I first started, a 4-star is all I give them. I really wanted it to work, and enjoyed his care for the first few years. I didn't think I would ever leave his practice, and am sad that I had to. I really like Dr. Lam, his bedside manner was always great and he spent quality time with me; however, the office administration was really lacking. Hopefully things have improved. Still, a great provider though.