Been going to see Tom for the last 14 years. He's the best in the city, hands down! Tom and Cindy…read moreare very friendly and they explain everything to you, shop around for parts, and really go the extra mile!

best most experienced honest and fair prices…read more the only guy i trust to work on my vehicles in lethbridge. ron.

Thanks to Big Al's for bringing honest and trustworthy mechanics to the province. There has been a…read morelot of stress lately with several dealerships charging us for diagnostics, etc., but still having never-ending issues. I guess that's how dealerships work? I brought my XJ to them and thought the issue was the radiator fan, relay, or wiring because it's not spinning. I'm wondering how come Jaguar Calgary missed it during their inspection, since they had the vehicle for two weeks? Jayson and Damien did the impossible things that huge companies can't do. When I asked about my bill for the work done, I was shocked that it was reasonable and lower than what most dealerships normally charge me. Thanks to the owner of Big Al's for bringing us such an honest mechanic or auto repair shop. This will be our new shop for our vehicles from now on. We highly recommend Big Al's.

My car sat at that shop for 3 months after they damaged the Holley Sniper. I asked for the inline…read morefuel pump to be replaced and to redo the intake manifold because it leaked. I said put a 60psi inline pump on to replace the 60psi pump that was damaged. They put a 120psi pump on, which damaged the injectors by over pressuring the system. Then after that, a 100psi pump, because they didn't learn their lesson the first time. They claimed they had a mechanic that knew all about these TBI systems. He doesn't. At all. Anyway, they finally agreed to replace it. Three months later after much going back and forth, I finally got it back. Just a complete mess. The settings for the Sniper were largely incorrect. I was only getting fuel across the blades in 2 of 4 barrels. I returned the car and it sat for a week before I went back and got it, and they did nothing. I fixed that myself in 10 seconds. The fans, not connected to the Sniper, were set up in the settings as if they were. The IAC was not set up. The throttle/kickdown cables were loose as they didn't tighten the bracket. I fixed the issues myself in less than an hour. I still have more to check in the settings, as I'm sure I'm not done yet. They blew up the starter (which was new). They broke the sun visor off. They chipped and scratched the paint. They killed the battery (which was also new). And then to top it all off, their smooth brained secretary, Jason, loudly called me a crook in front of another customer and said I conned them into getting a new Sniper. This from a guy who told me the Holley was seeing my 350 as a 4 cylinder and that's why I wasn't getting fuel in all the barrels. They weren't supposed to touch the Sniper. If they had just put a 60psi pump on like I asked for, none of this would have happened. I spent $2500 in that shop, and I seriously regret it. This is not the full story, I could add to it. AVOID THIS BUSINESS. You have been warned.

Excellent place for an oil change. Good value and friendly service. I don't know why it's not…read morebusier.

Very professional, great customer service, hope I break down soon so I can go back :)read more

Don't go here! Wish I could give them NO star. The car repair was crap and $$ ripoff. Also, the…read moresecretary; she is ignorant and hasn't a clue about being even remotely personable and customer service. I went there because of the past glowing reviews and will NEVER go back. They can learn from Kirk's Tire and their amazing customer service, etc. (Just say'n).

Excellent customer service, experienced and stellar work performed. They were well organized and…read moretimely. My car looked brand new, and they cleaned it inside and out. I wasn't expecting any of that to happen. HIghly recommend this service.

Had a small but very noticible dent on top of the front fender on my new Ram 1500. Of course I…read morenoticed it every time I got in the vehicle..... Decided to take the truck to Dentec to see if they could do a paintless repair. The could and they did and it looks absolutely fantastic. There is not a trace of the dent! Needless to say I'm very happy with the service and the results! I highly recommend Dentec.

We were on our way to Banff when we hit a deer. We called Fix Auto and they were able to get us…read moreback on the road until we can get a full bumper/fender replacement! Bob was awesome and the entire staff were so helpful and kind! Thank you to all! Exceptional service to a traveler from the States.

Bob spent the last 3 weeks going over what started as a dirty carburetor, then found a number of…read moreother problems. He solved all of the issues and now my old '66 Buick Wildcat runs like a dream. Bob is a wizard with a wrench who puts his best effort into his work. Thank you Bob.