Call first. I went yesterday and it looks permanently closed. There were boxes all over the floor…read more And the hours weren't posted.

I called for some advice on various medical equipment after a recent surgery, and although, I went…read morewith another vendor, they were still very helpful. Hopefully, I won't need their services again, but if I do, I will certainly keep them on my medical supply short list.

Karter's Medical Supply is the best! We were in town for only a few days to visit the museums. Two…read morepeople in our 4 person party were 80 and 86 years old. To assist with mobility, a friend had suggested we rent scooters rather than relying on the wheelchairs that might or might not be available at the various museums. We called Karters and they said they would deliver the scooters wherever we wanted and at whatever time! Everything was confirmed via email and they more than delivered on their promise! We changed our time (perhaps twice) and Karters was flexible and fully accomodating. Tony met us on time at our selected museum and gave a quick tutorial (the seniors had never used a scooter) on the spot. The scooters were fresh, clean and ready to roll. By the end of the day, the seniors so much enjoyed the freedom and comfort provided by the scooters that they decided they wanted them a 2nd day! We called and scheduled and did everything again day two - even riding the mall that day! (Of course we changed the pick up time 2 or 3 times.) Karters NEVER said "no" to any of our requests and served us like they were taking care of family members. Because of the ease of our visit, the seniors have agreed that we can and should do it all over again! I really cannot fully express how pleased I am with this company.

I was looking for a place to rent a scooter for a retreat being held in Ellicott City MD. I…read morecontacted this company and boy did I hit the jackpot. The customer service was excellent. The staff friendly and accommodating as I had to add an extra day to my rental and it was so easy. The scooter was also delivered to the resort the day before my scheduled arrival . When I arrived the front desk staff bought it out to me. I am so pleased with the ease of use of the scooter. If you need a scooter this is the place to choose. Thank you Wheel Around DC. Oh, and the rates are very reasonable and that helps with a person like me on a fixed income! Stars in my eyes for Wheel Around DC.​

Unprofessional billing practices--check your invoices! I rented an electric scooter from Wheel…read moreAround Rentals on August 24th. I was quoted $105 plus taxes and fees after explicitly declining the optional $10 protection plan. However, when my credit card was charged $115, I requested the invoice and discovered they had added the protection plan anyway. After my email and voicemail regarding the unauthorized charge went completely ignored, I filed a dispute with my credit card company and was successfully reimbursed. I am incredibly disappointed by this dishonest behavior and will not be renting from them again.

I needed a wheelchair for a visiting friend who wanted to sightsee but couldn't stand or walk any…read moredistance. Mobility was easy to contact and gave extensive information and pricing over the phone. I was able to rent a transport wheelchair for a full week for a very reasonable price.

Mobility Solutions is a wonderful company. They make sure everything is right, They have an…read moreexcellent response time for repairs. I have used them for wheel chair repairs and the work was first rate. They service broad range of products/brands even if they didn't sell it to you originally. They really care about the customer.

The person that I worked with that I know as Mr. Will has given me nothing but TOP QUALITY service…read morethroughout the whole transaction and made sure that I received everything that I needed and beyond. Great Customer Service that this corporation have.

Customer is outstanding !!! I'm so thankful to find this establishment in Bowie. I needed a…read morenebulizer to start my breathing treatments. I went in with my paperwork from my Physician, ID, an insurance information. Everything was processed and approved. The young lady even showed me how to use the equipment. Explained how to clean and when to replace the mask and tubes. I will be coming back to this establishment and sharing with anyone who needs it.

I needed oxygen for a family member who couldn't travel to a doctor. Without a prescription…read moreinsurance wouldn't cover it, but not only was Arm able to help us, but they gave us a much better deal than we expected, ending up invoicing us for less than the quoted amount - somehow finding a way to discount it even more. They were also able to deliver that day, which made an vital difference. I knew nothing about O2 units so I got the wrong type for our needs & they promptly brought the type we needed, and checked on us the next day to be sure it was right for us and set up safely. We had some kinks, but they worked hard to make sure we had the end result we needed. The gentleman on the phone (Enock) was easy to reach, understanding and amazingly helpful. The two gentlemen (Amadu and Frank) who brought the equipment were patient and enormously kind at a very emotional time for us, and could not have been more appreciated. I would recommend this company and especially these lovely individuals to my dearest family and friends.

I used this service in a crunch while in DC. Joseph was FABULOUS! Personal assistance on the spot…read more Boy, he knows the products so well. Asked me a few questions and PRESTO I picked-up my needed supplies. AMAZING service. Never actually met him but he's my HERO!

I received good service while ordering replacement masks. Courteous and expedient support person…read more The products are competitively priced which helps since I was not using insurance.

I highly recommend A Plus Medical Equipment. Very…read moreprofessional, honest & reliable. Antoine provide excellent services. Been using this company for at least 7 years. Never been disappointed with their service. Thank you for your attentiveness to my mom & uncle's needs & suggesting the right wheelchair & electric wheelchair for them. Thank you again!!

Answered dozens of questions. Customer service was excellent. I'm from out of town and needed to…read morerent equipment. Worked out all of the details. I had a stroke and sometimes get confused but they were very patient. Antoine was gentleman and a scholar.