The nicest worker ever! The girl working was so kind and helpful. The absolute best! I really…read moreappreciate how friendly she was.

Worst possible customer service. I would give 0 stars if possible. Employees were rude and…read moreunhelpful when i wanted to return a bracelet i bought minutes before in a rush to catch the ferry after i realized it was too big and didn't fit. All i wanted was a refund or for them to void the transaction but they said they could only give me a gift card even after i said i lived out of state. They never once told me about their "return policy" as i was in a rush checking out and I would not have purchased the item if I had known it. I was left with the same bracelet as all of their other products were overpriced and unattractive. Not worth your time or money.

Came in with a non-booting iphone and they immediately diagnosed the problem and said to come back…read morein 20 minutes. Sure enough they had the phone working and didn't even charge for the fix. Highly recommend and will be back again if I have any tech related issues!

I was in a real jam with a broken screen. They gave me my options and fixed it quickly and…read moreprofessionally. Everyone there was polite and competent. Would definitely use them again.

Reserved an e-bike for the afternoon but the threat of a storm and present drizzle didn't allow for…read morethe rental, so I got a regular bike and had a great time tooling around VH, OB, and Edgartown between the raindrops. After the weather system, passed I got a call from Adam offering me a couple of hours on an e-bike! Great service, great bikes. Definitely will be back!

I arrived in Martha's Vineyard for a wedding and a week-long stay. I checked out this place late,…read moreon my first night, and told the staff I'd be back the next day with my girlfriend to pick up a pair of bicycles for the week. The next day, they not only remembered me, but remembered my name and the name of my girlfriend, which I'd only dropped in passing. They were incredibly helpful, threw in some accessories, gave us a little discount (for a reason I can't recall) and sent us on our way, with a promise that if anything should happen - or if we wanted to swap out our Cruisers for a Mountain-Bike-style, we should just swing by, no extra charge. They gave us handlebar baskets, locks, and even helmets if we wanted one. Every day we road down the main drag, we'd see these guys outside with their bikes, greeting people, or inside, taking care of customers, but they'd always smile and wave. GEORGIO was our man, and I'll go to him every time I return to MV. *The rates are great *The staff is exceptional *The location is perfect, especially if you're staying in Vineyard Haven I simply cannot recommend this place enough. THE MOST EXCELLENT THING THEY DID, however, was make arrangements with me to *PICK UP* my bike from the airport. I had walked from the airport to my residence the first night (2.5hr walk) and was determined to bicycle there before my outbound flight. They worked something out, no questions asked, so that I could lock the bike at the airport and they'd grab it after I phoned them. Simply marvelous. Bravo, Fellas!

Excellent customer service and a great selection of items and at a reasonable price. We had been…read morelooking for some items for months and we found exactly what we wanted here.

Enjoyed our shopping experience at Freedman's. The mgr explained the items in detail and was very…read morepatient and consultative. Stop in and check out the store. Very impressive selection of items

If they don't have it, you don't need it. The buyer/owner is a genious...don't know what we'd ever…read moredo without it. Selection, staff, service, value all 5 star!!!

Could be our favorite store anywhere. Anything we could think of that we wanted, we found here…read more Amazing array of hardware plus kids toys, garden supplies, tools, chairs and beach furniture. Went back several times during our visit. The staff are amazing - ask them anything and they take the time to listen to you, make suggestions immediately know where the perfect item is. A happy place to shop that really has everything.

What a delight this well-run shop is that is staffed solely by on island volunteers. There were so…read moremany treasures to be found there. Unfortunately, I did not see many things in my size but I did manage to pick up a cute blue and white christmas tree as well as a hand knit quilt that I can't wait to use.

I always walk away with something to love. The clothes are lacking, although this last time I…read morewalked away with 2 jackets. Where this spot shines is the home goods - wooden duck decoys, brass candlesticks, baskets... if those old types of things are your jam, this is your spot. They also sell: old books, beach chairs, furniture, limited jewelry, coolers, kitchen items from silverware to coffee makers and everything in between. Overall, a Nantucket gem. PS: I turned my back at the register to try on some earrings and answer a question some ladies had about my dress and some tourist took a broach right out of my pile (it was very clear that it was taken). They were sneaky and not the vibe. Don't be that person.

I cannot express how absolutely terrible the service at this establishment is. It's almost…read morelaughable how rude the employees were--especially a particularly stout older woman working the register who seemed personally offended at having to deal with answering a basic question about their products. DO NOT SHOP HERE.

If you need to cut a car key come here. The best locksmith on the island, man did it in less that…read moreone minute! Marine and Island Lumber aren't good

My son bought his first pack of Pokémon cards here. Very…read morecool shop with all types of toys and collectibles. I even got a "ribbit" on the way out. Highly recommend stopping in - will be back.

Fantastic shop! Jake, the owner, is always incredibly helpful. We have never been disappointed…read morewith a recommendation. Once we brought a group of kids in to pick out discs form Disc Golf. Jake helped the kids picked discs, gave some instructions and tips to get them started, and provided directions to the course and recommendations on what holes to play. Had a huge smile on his face the entire time. You won't find a shop owner who loves what he does more than this guy and it absolutely shows.