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    Martha's Bicycle Rental

    3.7 (3 reviews)

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    4 years ago

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    Cycle Works

    Cycle Works

    (25 reviews)

    $$$

    Went in with a rear wheel flat on a belt drive bicycle (not an e-bike). Guy boasts 44 years of…read moreexperience, doesn't think to call me with an estimate or warning so I could decline the work. Went to pick up the bike, he tells me it's the "trickiest" flat repair he's ever done and he's going to "hit me hard"--writes down $89.00 for labor--$115 all in to fix a flat. Labor is $10.37 for the same thing at the local bike shop--I watched a kid in his 20's do it in under 10 minutes. Avoid this guy.

    First read ALL the negative reviews here. John, the owner, is one of the most unpleasant people…read moreI've ever met. I had just had a fender bender in the Stop & Shop parking lot and was shaken up. I told him this and that I just wanted to drop off the bike for two new tires and tubes but he proceeded to lecture me for 20 minutes before he ever started filling out the intake slip. I told him I had run a bike shop of my own selling electric bikes in order to slow down his constant posturing and bragging about his skills, but it set him off. "Electric Bikes aren't bikes! They're glorified scooters and I won't touch them!" He proceeded to insult my intelligence, shamed me for not coming in February, when tuneups were discounted (although I told him I'd just gotten the bike the day before), tried (HARD) to sell me 5 or 6 unneeded items and insisted that I also get a "tune for safety" service. When I asked the price for that he said, I don't know till I get into it. When I asked him to call me with an estimate he said, "I don't do that." I really wanted my new tires, but mostly to get home and deal with my car accident. Every time I opened my mouth he was off on a negative rant, so I just shut up and waited for him to run out of steam. Fortunately another customer came in and I was able to escape. Once home, I read the reviews and all the people with similar experience whose bikes had been held hostage for hundreds of dollars. So I brought my big, pumped, hunk of a husband back to the store and we got the bike back (John hadn't started the work yet). We discovered that he hadn't even written "new tires and tubes" on the slip! He would have delivered the bike without the things I wanted done but with a tune up I hadn't requested. I dodged a bullet. So should you. Many other good shops on the island without being insulted, shamed, and manipulated. If you don't live on MV, ask an islander. He has a bad rep.

    Martha's Bicycle Rental - sportgoods - Updated May 2026

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