Matt has done a fantastic job making my pool looking great! The last company I hired completely…read moreruined my pool and Matt came in and fixed the problem and now it looks great! He also has done a great job with my hot tub. Matt is friendly and professional and I appreciate his knowledge. I highly recommend this company.

Do not Hire this company!! I hired Matt to maintain my pool he serviced it three times and by the…read morethird time he had done so much damage to my chemicals I had to drain my pool and refill it. I have had this pool for seven years prior to hiring this company and never had this issue. I had my chemicals tested at Clearwater Gulf Coast two weeks prior and there were no Issues with the Stabilizer. I had my pool water tested today by Clearwater Gulf Coast and my stabilizer level was 140 -150. This water is not safe to swim in and the day prior my pool was serviced by Matt from Biloxi Pool and Spa. Matt told me via text that I was all set and my pool looked good and that he added chemicals to make the chemistry right. I was not at home when the pool was serviced and I took Matt's word. When I looked at my pool the next morning the bottom was dirty. I immediately brought my pool water to be tested and that is when I found out my chemicals was so off my pool would need to be drained and refiled. I asked matt if he had used chlorine Stabilizer and he avoided the question he finally admitted that he had but he would not tell me how much stabilizer he had put in my pool. I asked Matt to stand behind his work his response was "You never paid me for me to stand behind it."

I am very torn writing this review - blue haven did great on my pool but now we are building a spa-…read moreI feel like is taking an extreme amount of time and ruining our pool in the process- I can't get dates on things being done- going on four weeks with no activity and they started in Jan - they work a week off a week work a week off two weeks now it's off almost 4 - I'm just putting it out there

Designer (Amy Wright.) 5 stars Sample selection coordinator…read more5 stars Construction superintendent 2 stars Construction scheduling 2 stars Pool School & Service tech (Brian Heathcoe). 5 stars Dig day to completion 10 weeks I'll start my review out by saying that I am happy with my pool and I did recommend Blue Haven on the Gulf to someone recently, and I will continue to recommend them, but with stipulations. To make a long story short the process from dig day forward was very frustrating. I am a home builder, so I am familiar with construction processes, contractors, and scheduling. In the very beginning, I requested to be given a seasoned superintendent for my project. What I got was a messenger. 99% of my questions could not be answered, and unfortunately a few build details were overlooked or installed improperly and had to be corrected. This was not because I did't express my concern but more because it just went in one ear and out the other. I ended up working with John the manager after a certain point in time. Fortunately, he saw to it to make things right. My 1st pool school was rushed and lacked the "Congratulations on your new pool, I'm here to teach you how to maintain it" attitude. This was my first pool, I was a deer in headlights. Eventually, they sent a second pool school technician to me by the name of Brian Heathcoe. What a wonderful human being Brian is!. He showed me every process on maintaining the pool and was patient enough to answer my 100 questions. I've had my pool for 10 months now and there has been a time or two when I was unsure of something and reached out to Brian on his cell phone. He answered immediately and took care of me. He has since been promoted, and I can understand why. Blue Haven needs to hire more people like Brian! My bottom line suggestion is if you go with Blue Haven on the Gulf make sure you communicate and hold them accountable to what they say they're going to do. One last thing, if you want an amazing and patient designer then ask for Amy Wright!

I thought I had come back here and changed this review previously, but using the app again, I…read morerealized I had not. I am amending my review. Initially, I gave Lee swimming pools a very poor rating. After being contacted by Joel (the owner) after my review. Joel came out and made everything right. Being in business myself, I understand that sometimes associates or employees don't always make the right call. It happens. This was the case in my situation. Joel personally came out and rectified my problem. He also offered to give me my money back, which I did not accept. My only goal was to get the work completed that I had paid for. Joel seems like a standup guy, and cares very much about the quality provided by his business. Very sorry that I had not amended this sooner.

Great design work, attention to detail and follow through on everything. I highly recommend this…read morecompany. Joel did an awesome design, very transparent and detailed and saw it through till he saw our smiling faces.

Outstanding Service, great techs and always on time.... Highly recommended…read more Great value