I was referred to their office by my dentist for wisdom teeth extraction and they were able to…read moreschedule me in three days after they called to schedule my appointment! Unfortunately with work, I had to ask for a later date in order to give my boss a heads up. Once I was taken in, the whole staff was very friendly, which helped because I was suuuper nervous! I believe the surgeon's name was Dr. Michael Pampalon and he calmly went through the procedure, what to expect afterwards, and answered any questions I had. I asked to be put under for the procedure and I have very difficult veins to locate for the IV but even still they were very patient and calming me down. The doctor said that if the IV didn't take (which luckily it finally did) he said that if I wanted to go without the anesthesia or just come back on another day, that would be fine either way. They all took great care of me from whether it was asking if I wanted a blanket during the procedure because their office is very cold, to making sure I was okay with being poked with IVs multiple times and waiting patiently with my fear of needles! Just a heads up though, if you go under, make sure your ride brings a jacket because that entire office is very cold!

Just so all military know. Kim Lawler has a contract with metlife our dental coverage has a…read morecontract with Kim Lawler and that contract states what the maxium amount Kim Lawler can charge for each thing that he does. I don't know if anyone else looks at there bill but I do and the receipt from the insurance company and KIM LAWLER OVER CHARGED MY BY $236.17. That he made me pay up front. If you have gone to him call metlife and ask for the copy of the amount metlife paid and it will show the amount that Kim Lawler should have charged you and all you need is to take that and page 14 of the metlife dental coverage plan booklet in with you and demand your refund. PS tell all your friends don't go to him.

Dr. Gilbert ING has been my dentist for many years. I have been following him wherever he's worked…read moreover these years. Used to see him when he was in private practice. He is very patient and wonderful with explaining what he is doing/going to do and what to expect. Dr. ING is super gentle with thin fingers. Excellent quality of care.

So with Dr. Ing there, I would've rated these guys a 5. But with Dr. Ing no longer there, this…read moreplace is a disaster without him. Carla at the front desk is so rude. She is never nice, not even when booking an appt. She talks over you and rushes you. She will even hang up on you. The other front desk girls are new and very pleasant but they really don't know what they doing. Dr. Ing would give me an estimate and these girls would try to run a way more expensive bill claiming this and that needs to be done which wasn't required by my Dr. It makes me so nervous every time I have a procedure done because I am charged so many different amounts varying from one associate to the next. My family has been going there for many years, but we will follow Dr. Ing to his new location! He is the best!

They are now located in Kapolei! Staff are all very…read morewelcoming and friendly service. There's never a visit that I leave unsatisfied. My boyfriend introduced me to them, they're related. Related or not they treat you like family Highly recommend this place, they'll take care of your dental needs!

Same day crowns!! Must check it out! Doctor is soooooo fast and efficient. Total crown appointment…read moreto prepare tooth for a crown took a little under an hour and then I was told it take a little under an hour to have the crown made in office! Check it out!!!

1-Star Review - After spending over $25k with him, Dr. Okano still refused to help save my tooth…read moreI have been a patient of Dr. Michael M. Okano in Kapolei for years. He has already done four dental implants for me that cost well over $25,000. I trusted him with major, expensive work and expected the same level of care and respect when I returned with another tooth issue. Instead, Dr. Okano examined the tooth and immediately pushed for extraction with zero explanation of why saving it wasn't possible. When I clearly told him I did not want the tooth pulled and wanted to explore a root canal to preserve it, he refused to discuss any alternatives. I politely asked for a referral to an endodontist for a second opinion -- a completely reasonable request before an irreversible procedure. He flat-out refused. No reasons were given. No discussion of risks, benefits, or options. He simply placed a temporary filling and left me hanging, all because I dared to ask for a specialist consultation and a second opinion. After investing tens of thousands of dollars with this practice, I was shocked and disappointed by how little regard he showed for my wishes or my right to informed consent. This is not the patient-centered care I expected from someone who markets himself as providing comprehensive, state-of-the-art dentistry. If you're facing a potential root canal versus extraction, think twice before seeing Dr. Okano. He seems far more interested in pulling teeth than in working with patients who want every reasonable chance to save them. I will not be returning and strongly advise others to look elsewhere if they value autonomy and tooth preservation. Extremely disappointed.

Excellent dental practice and wonderful caring staff including Dr. Okano, of course. A close friend…read morereferred Dr. Okano's office to our family about 5 years ago and we have always been happy with our treatment plans for all our needs.

Today was my first visit to Dr. Jennifer's office for a dental cleaning, and I had an excellent…read moreexperience. From the receptionist to the dental staff and Dr. Jennifer herself, everyone was welcoming, friendly, professional, and caring. This was one of the best dental experiences I have ever had. The entire team made me feel comfortable and well cared for throughout my visit. I truly appreciate their outstanding service and have already scheduled my next appointment in six months. I will gladly recommend Dr. Jennifer's office to anyone looking for a great dentist. Thank you to the entire team! June

Because our medical changed, we were told they no longer can except us as patients even though we…read morehave been going there for years. This is not the way retired kupuna should be treated, very disappointed.

I brought my 13-year-old daughter in for a visit and was very uncomfortable with how the dentist…read moreaddressed her dental crowding. Instead of focusing solely on treatment options, he made comments about her appearance, including saying it would have been "okay if she was a boy," but because shes a girl it's worse for her. He also made assumptions about how often she looks in the mirror and how she might feel about her smile. I understand that crowding can be a legitimate concern, but the way it was communicated felt inappropriate and unnecessary--especially in front of a young teen. I expect healthcare providers to be professional, respectful, and mindful of how their words can impact a child's self-esteem. We will not be returning here.

Dr Dado is very kind and I dont have horrible pain when I have work done. Chris his front office…read morelady is helpful and kind. He is the best dentist I have seen in 25 years.

I've been going to Kapolei Family Dental for some years now and I'm very pleased with their quality…read moreof care provided to patients. Dr. Liu and his staff are always friendly, knowledgeable, and professional. I visit them every 6 months for my dental xrays, exams and cleaning, even had a couple crowns done. They are located next door to the Kapolei post office. Street parking is limited but there are free parking in the building. Saturday's are my appointment days and it's so convenient since I live in the area. I surely recommend Dr. Liu and his staff.

today was a remarkable experience with my new dentist, dr Rasheed Siddiqui. His gentle caring and…read morehis true knowledge of his craft has shown me that I need not worry from here on end. His staff are so attentive and gracious. I cannot say how relaxed and stress free he made me feel, I definitely recommend him to everyone, mahalo plenty dr Rasheed

Fast and responsive Everyone in the office is really nice…read moreHad my teeth cleaned several times here with different hygienist and they were all careful and friendly

Awesome dentistry!!! They take good care of their patients well recommended. I watched tv all the…read moreway through and forgot I was even at the dentist.