My husband became in need of round-the-clock care last year. We had visited Prestige a few months…read morebefore to tour an assisted living apartment and put down a $500 deposit. At that time, they did an assessment to see if he would be a good fit with their facility and he did qualify for the assisted living side. When he became more disabled and he needed to have more care than I could provide, they reassessed him and accepted him into the Memory Care section of their facility. We were able to move him there the day after the new assessment. The studio had not been cleaned, but most of the previous occupant's items were gone, except some sundries in the bathroom. But there was no repainted walls or scrubbed floor like a new rental. He had some medical issues while there and the staff called me at night asking what I thought about his situation and whether they should call an ambulance. I did not know what to do since I couldn't see him. I asked, "Is there a nurse on staff or someone you can consult with to determine whether he should go to the hospital or not?" The assistants said there was no one available. This happened a couple of times. The third time he was hospitalized, he stayed in the hospital for 3 days. Prestige told me they wouldn't take him back at that point putting me in a very stressful situation. When I asked why they wouldn't take him back, they said he was "Too much trouble and hiding his pills." I called several nursing homes that day and one had space, but not until the next day. I pleaded with them to take him back for one night, but they would not. I felt the only reasonable solution was to keep him in the hospital another day. The hospital told me it would be approximately $1200 for the extra day. Needless to say, due to all the medical expenses already expended, it was a very stressful situation. We were able to get a bed at another facility the next day. Since he had been at Prestige for only 15 days, I asked for the $2000.00 deposit back. The administrative staff said the company was "stingy" with deposit refunds. They refunded the unused portion of the rent, but I never received the $2000.00 back. I wish I had known more about the assisted care/nursing homes before I had to make my choices. I hope this will at least help other people make their best decision. I would also say there were some truly caring staff that were employed there. The company, in my opinion, is only interested in the bottom line.

I think this facility may have been pretty good a couple of years ago, but since the pandemic and…read moreespecially 2021, the place has gone down hill. This is what you will pay for if you have a family member there now: Pricey Assisted living prices, but it's more like a poorly managed nursing home with all of their residents constantly on lockdown in their rooms 24/7. The residents get very little interaction and rarely can see family or leave the facility, unless they want to be constantly quarantined. Employees are poorly trained, oversight and quality control is not a priority, so you might get different information from day-to-day. You must request itemized statements and you will be overcharged for ridiculous things. It is clear that management lacks empathy for families going through this and you will not get any comfort or support when things go wrong. My heart goes out to the people there that have no family or friends advocating for their health and well-being in this place. Their corporate entity/owners need to do a complete overhaul on their management and policies and procedures. At this place and time, my rating is -1 star and I wouldn't put my elderly dog in there. Every elderly adult deserves 5 Star care!

They took horrible care of my other. She was neglected, no pain management was given to her…read more Repeated ask for help Did not get any help.

They NEVER answer their phone, OR return phone calls. It is impossible to contact a room number…read morethere. VERY DISGUSTED.

I have never written a review for any service. Bee Hive homes most certainly deserve a positive…read moreshout out. Their milieu, staff and overall mission has demonstrated that they are the golden benchmark for elder care here in the valley as demonstrated by their exemplary care for my mother. This is the third facility my mother has been a residence at and it is like night and day. I, without any reservations, wholeheartedly recommend this facility for your loved ones. I feel that even though they opened less than a month ago, there sure will be a waiting list for this top notch facility very soon. It you are having to make the hard decision on how and where to have your loved ones taken care of. Please investigate Bee Hive first. You will be shocked at the difference in care being offered at the other local facilities at almost twice the price and little if nothing to show for the money, 5 stars aren't quite enough. Thanks Bee hive. Roger Coleman

From the owner: A family member afflicted with Alzheimer's or dementia places an extreme amount of pressure on the…read moreill and their family. Special, around-the-clock care is necessary while ensuring they're as comfortable as possible. At BeeHive® Homes of Kalispell in Montana, your loved one will receive the care they need and the relief of pressure you all deserve. This assisted living facility offers residents a beautiful facility, caring and professional staff members, and home-like comfortability as they cater to each individual's needs. If you're interested in helping those dealing with dementia or Alzheimer's, you can join their team of med techs and PCAs.

If you care about your family,do not send them here.They could give a damn about you or your loved…read moreones.They will talk down to you as if "we are in charge here,who the heck do you think you are." They will make choices for you or your family members without anyone's permission or even informing you or anyone in the family.They simply do not care and have zero empathy.Even if you really need to be there,they will tell you to leave when they are done using your insurance for the money they want.They don't care about your health.If they did they wouldn't act the way they do and treat people awful and then discard people when they they feel they are done with you.It's sick and sad that people actually choose to work here and be apart of what goes on here or even worse,standby watching and do nothing.

My grandmother fell and broke her hip, she was assigned to Brendan House for the recovery. She…read moreloved it so much she decided to move in to their permanent care center. All the staff has been great so kind and helpful. With her progressing Parkinson's her voice comes and goes the center has helped her with speech therapies and the even go her set up on a device that she can use to communicate with us and the staff. Our over all experience with the center and the staff has been amazing.