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    Loyal Care

    3.0 (2 reviews)
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    3 years ago

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    Home Options - Home Options, Kalispell, Montana.

    Home Options

    (5 reviews)

    Unfortunately my family and I had to use their hospice services this past month for my elderly…read morefather who was dying of heart failure and COPD. While the intake and folks we met (Diane our social worker, sharolyn our nurse and Mike the Chaplin) were nice and seemed knowledgeable, the promises of care we would receive have been bitter. I'm giving 2 stars because the folks all seemed very sweet and caring, at first.. While my father was alive (he was in hospice 1 week and passed a week ago) the nurses were great, and present whenever we needing anything. They were great at calling back and very attentive, at the time. However, my father passed 8 days ago and not one call from anyone. The social worker said that counseling would be temporarily provided, yet we have yet to receive any calls from the nurses or social worker to check on things. Not one condolence. I wasn't quiet expecting this, as they seemed to care in the beginning. We are saddened by the lack of true empathy and care they seem to have for those left behind. As they are well aware to care for a dying loved one isn't a task for the weak of heart. It would have been helpful to have someone compassionate and caring to speak with this week as we try and live on without my father. Very disappointed

    I had the same type of experience with Home Options Hospice where ironically my husband volunteered…read morefor years. The home care nurses were very nice and professional, but when Bob went from the emergency room to a Hospice room, everything changed. The doctor was cold and never introduced herself or told me what she was doing with Bob. The nurses would bring in meds and say the doctor ordered them without even asking us if they were okay. At one point, my husband said, "this is hopeless". One CNA there, Shawna, was the only one who ever asked if I was hungry or thirsty. She brought me water, coffee and food. I was in shock. The chaplain came in and insisted on reading the Bible in a loud voice even thought I said twice that our priest had just been there. No one asked me about a chaplain. When Bob dies, a voice over the microphone asked me what funeral home I wanted to use. I had no idea. Finally I called our priest and he helped me. Then, I had to walk out of the hospital alone and when I got to my car, I just collapsed. I finally called a friend to come and get me because I could not drive home. Shawna gave me a hug when I left---everyone else just watched me leave. And no one has ever called me. I laughed when i saw their brochure and saw that they "offer bereavement groups for the family." And, please, don't bother calling me know.

    Beehive Homes of Kalispell

    Beehive Homes of Kalispell

    (1 review)

    I have never written a review for any service. Bee Hive homes most certainly deserve a positive…read moreshout out. Their milieu, staff and overall mission has demonstrated that they are the golden benchmark for elder care here in the valley as demonstrated by their exemplary care for my mother. This is the third facility my mother has been a residence at and it is like night and day. I, without any reservations, wholeheartedly recommend this facility for your loved ones. I feel that even though they opened less than a month ago, there sure will be a waiting list for this top notch facility very soon. It you are having to make the hard decision on how and where to have your loved ones taken care of. Please investigate Bee Hive first. You will be shocked at the difference in care being offered at the other local facilities at almost twice the price and little if nothing to show for the money, 5 stars aren't quite enough. Thanks Bee hive. Roger Coleman

    From the owner: A family member afflicted with Alzheimer's or dementia places an extreme amount of pressure on the…read moreill and their family. Special, around-the-clock care is necessary while ensuring they're as comfortable as possible. At BeeHive® Homes of Kalispell in Montana, your loved one will receive the care they need and the relief of pressure you all deserve. This assisted living facility offers residents a beautiful facility, caring and professional staff members, and home-like comfortability as they cater to each individual's needs. If you're interested in helping those dealing with dementia or Alzheimer's, you can join their team of med techs and PCAs.

    Loyal Care - homehealthcare - Updated May 2026

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