They took horrible care of my other. She was neglected, no pain management was given to her…read more Repeated ask for help Did not get any help.

They NEVER answer their phone, OR return phone calls. It is impossible to contact a room number…read morethere. VERY DISGUSTED.

My husband became in need of round-the-clock care last year. We had visited Prestige a few months…read morebefore to tour an assisted living apartment and put down a $500 deposit. At that time, they did an assessment to see if he would be a good fit with their facility and he did qualify for the assisted living side. When he became more disabled and he needed to have more care than I could provide, they reassessed him and accepted him into the Memory Care section of their facility. We were able to move him there the day after the new assessment. The studio had not been cleaned, but most of the previous occupant's items were gone, except some sundries in the bathroom. But there was no repainted walls or scrubbed floor like a new rental. He had some medical issues while there and the staff called me at night asking what I thought about his situation and whether they should call an ambulance. I did not know what to do since I couldn't see him. I asked, "Is there a nurse on staff or someone you can consult with to determine whether he should go to the hospital or not?" The assistants said there was no one available. This happened a couple of times. The third time he was hospitalized, he stayed in the hospital for 3 days. Prestige told me they wouldn't take him back at that point putting me in a very stressful situation. When I asked why they wouldn't take him back, they said he was "Too much trouble and hiding his pills." I called several nursing homes that day and one had space, but not until the next day. I pleaded with them to take him back for one night, but they would not. I felt the only reasonable solution was to keep him in the hospital another day. The hospital told me it would be approximately $1200 for the extra day. Needless to say, due to all the medical expenses already expended, it was a very stressful situation. We were able to get a bed at another facility the next day. Since he had been at Prestige for only 15 days, I asked for the $2000.00 deposit back. The administrative staff said the company was "stingy" with deposit refunds. They refunded the unused portion of the rent, but I never received the $2000.00 back. I wish I had known more about the assisted care/nursing homes before I had to make my choices. I hope this will at least help other people make their best decision. I would also say there were some truly caring staff that were employed there. The company, in my opinion, is only interested in the bottom line.

I think this facility may have been pretty good a couple of years ago, but since the pandemic and…read moreespecially 2021, the place has gone down hill. This is what you will pay for if you have a family member there now: Pricey Assisted living prices, but it's more like a poorly managed nursing home with all of their residents constantly on lockdown in their rooms 24/7. The residents get very little interaction and rarely can see family or leave the facility, unless they want to be constantly quarantined. Employees are poorly trained, oversight and quality control is not a priority, so you might get different information from day-to-day. You must request itemized statements and you will be overcharged for ridiculous things. It is clear that management lacks empathy for families going through this and you will not get any comfort or support when things go wrong. My heart goes out to the people there that have no family or friends advocating for their health and well-being in this place. Their corporate entity/owners need to do a complete overhaul on their management and policies and procedures. At this place and time, my rating is -1 star and I wouldn't put my elderly dog in there. Every elderly adult deserves 5 Star care!

I have never written a review for any service. Bee Hive homes most certainly deserve a positive…read moreshout out. Their milieu, staff and overall mission has demonstrated that they are the golden benchmark for elder care here in the valley as demonstrated by their exemplary care for my mother. This is the third facility my mother has been a residence at and it is like night and day. I, without any reservations, wholeheartedly recommend this facility for your loved ones. I feel that even though they opened less than a month ago, there sure will be a waiting list for this top notch facility very soon. It you are having to make the hard decision on how and where to have your loved ones taken care of. Please investigate Bee Hive first. You will be shocked at the difference in care being offered at the other local facilities at almost twice the price and little if nothing to show for the money, 5 stars aren't quite enough. Thanks Bee hive. Roger Coleman

From the owner: A family member afflicted with Alzheimer's or dementia places an extreme amount of pressure on the…read moreill and their family. Special, around-the-clock care is necessary while ensuring they're as comfortable as possible. At BeeHive® Homes of Kalispell in Montana, your loved one will receive the care they need and the relief of pressure you all deserve. This assisted living facility offers residents a beautiful facility, caring and professional staff members, and home-like comfortability as they cater to each individual's needs. If you're interested in helping those dealing with dementia or Alzheimer's, you can join their team of med techs and PCAs.

I recently moved to Kalispell to take a job at Kalispell Assisted Living. All I can say is that…read morethis is a real community and it is truly amazing! I have met every single resident and they are so awesome! They all have so much fun and all welcomed me to this their great family. The staff are some of the kindest and most welcoming and caring I have ever met. I have made so many friends already, in the office, on the floor, and all over the community grounds. This is truly a special place!

From the owner: Nestled in the serene beauty of Kalispell, Montana, and surrounded by magnificent national forests,…read moreKalispell Assisted Living & Memory Care provides a warm, welcoming atmosphere for older adults. Residents benefit from personalized care, engaging programs, and meaningful opportunities to stay active and involved--including volunteer experiences that give back and foster connection. For families, our specialized memory care program offers peace of mind. With a team trained in dementia care, we provide cognitive stimulation activities, personalized music therapy, and a comforting environment tailored to each individual's needs.

Over the Holidays my wife and I have had time to reflect our many blessings and challenges of the…read morepast year. One of our most important priorities is my wife's mother who has had Alzheimer's for nearly 10 years, of which, she has been in the great care of The Springs at Whitefish for over 7 years. It has become more than a care facility but rather her home filled with people who love her, nurture her through the stages of her disease and have become her extended family. It's far more than just attending to her personal and physical needs, it's also about the hugs, holding hands, brushing her hair or doing her nails all while treating her with respect and compassion. The care that takes place at the Springs is emotional, physical, and requires patience. We feel one of our blessings over this last year is the loving care Mom receives. Thank you to everyone at the Springs our extended family. Rich and Teresa

First off I will start with how wonderful the springs is... I was interviewed for a job there and…read morethe people are amazingly compassionate!! Because of scheduling conflict I turned the job down... secondly I would like to call out this awful review Laura M has made with accusations twards an amazing woman! ! Dawn Meyer if far from the picture this Laura person has painted... first off iv had the pleasure of knowing this woman for the past three years since I moved in down the street from her!! Always willing to help with my kiddo as our children are the same age and grade, occasionally helping get my child to school, letting her play at her home with her child ect... never not once has she been abusive or rude tward my child or family!! Secondly Laura M these accusations you have made are illegal and called PERSONAL SLANDER!!!! YOU SHOULD BE ASHAMED OF YOURSELF!!! Thirdly Dawn doesnt even work directly with the residents, she workes in the kitchen making the residents good balanced nutritious meals. So in no way has she EVER harmed any resident!!! TO THE READERS OF THIS POST DAWN MEYERS IS A GOOD PERSON, AND TO LAURA M.... GROW UP... ADULTS HAVE DISAGREEMENTS, AND JUST BECAUSE SHE AMOUNG OTHER EMPLOYEES HAVE FILED COMPLAINTS AGAINST YOU DOESNT CONDONE A SLANDEROUS YELP REVIEW!! ONCE AGAIN YOU SHOULD BE ASHAMED OF YOURSELF. .. The Springs is an amazing place full off compassionate people there to tske care of and help your elderly loved ones!!! Laura M has a chip on her shoulder and has acted childish. ...thank you. That is all.