B&W Charters was great to work with for bachelorette party transportation in Saugatuck, MI. They…read morewere very easy to communicate with leading up to my event. I probably received 5 different emails confirming my details, and I appreciated this level of diligence. The driver on the day of my event, Kathy, was friendly and professional. She made us feel relaxed and helped us keep our schedule flexible since we were stopping the bus at multiple wineries. Thank you B&W team!!!

Not the best with communicating leading up to our wedding day but the day of they were great!…read moreFriendly and responsive. We had made our guests' welcome bags with the shuttle information prior to the event and we found out the timeline that we had sent to the shuttle company a few weeks prior never was approved by their team. We ended up having to rent an additional shuttle to make our flow of events work. In addition, we had an after party and the bus had no music on it. This just led to a quiet ride and bored us a bit on the ride back to town. Having some tunes would have helped! They did what they had to do the day of and executed just fine.

So sadly, I had to cancel our reservation due to covid. However, I wanted to thank them…read moretremendously for their communication leading up to it and their way of handling the cancellation. They let me cancel and I got all the money back which was a huge stress reliever. We did have a party back in October and the driver, Leanne, was super nice and great! Definitely a good experience and will want to book again for the next big event!

Do not use them if you have an important event you paid for. Definitely do not consult with Lilly,…read moreas she does not know her job and will lie to cover up her misinformation. Emily the driver was GREAT!!! Save yourself the headache and use another company

What a great experience!!!!! Great driver. Exceeded expectations!! We had a large group and it…read morewas perfect!!!

Good value! Bus was fun, driver was not very interactive. They reacted to a short notice request…read more We went to a few wineries.. all good.

Wow. Could not possibly be less professional. Scott Smith emailed a quote for an event. I tried to…read morecontact him for a week, to give a deposit, through email text and calls. He forwards his calls to his drivers, who know zero about the schedule or taking a deposit. The day of the event, he finally emails me to say there is no availability. Really??!!

Horrible! My…read moreexperience began really well - the company quoted a very fair estimate and seemed great/helpful during the planning stage of our event. I had arranged for an 11AM pick-up for our party of 13 people to take a wine tour in Southwest Michigan. At 11:15AM, the driver had not arrived yet and I began calling the company and "Scott, the Manager" - only to receive voice recordings from each. At approximately 11:30AM, I received a "txt message" reading - "Sorry, our shuttle bus broke down on the highway. It is not good. The turbo blew. All we can do is refund your deposit. Sorry." No one from the company had the courtesy to call me and personally apologize or offer assistance to find another option for our wine tour transportation, which was an activity we had planned our weekend around --- we had traveled to SW Michigan from out of town to celebrate our friend's wedding engagement. This company may be cheaper than a few other options out there, but please note - if an unforeseen "break-down" occurs, this company will leave you hanging... not what I would want anyone to experience for a wedding/special event of any kind. Use at your own risk. (Also, I have not received my deposit back yet... another frustrating aspect of this situation.)

We had clear communication throughout the bid, constructing and scheduling process. The driver was…read moretimely, very nice and professional. The bus was clean and of high quality - we used the 40 passenger one. I could not have asked for a better experience. Would definitely use again!

Tim's Tours was great from start to finish. Matt is the man behind everything and Tammy was the…read moreface of the company as our bus driver. Had great experiences with both of them throughout. We did a brewery tour and unfortunately had a puker on the bus but they were both professionals with dealing with the situation. I really appreciated all their help and would definitely recommend Tim's Tours in the future!

I booked Grape and Grain for my sister's bachelorette party, and we had an absolute blast! We…read morevisited three wineries: St. Julian, Hickory Creek, and Round Barn. Our bus driver, Tricia, was fantastic and highly communicative throughout the day. She even suggested we visit Round Barn, which turned out to be a great choice! I highly recommend Grape and Grain for your tour needs in the New Buffalo area!

We loved it, thank you for a great experience! 4 of us booked a tour for a bachelorette party and…read moresince we aren't from the area (2 of us from Indy and 2 from Chicago), we thought a tour with a driver would be the perfect option for us. We didn't have to try and figure out directions and we could drink all the wine. We had 3 tastings and a lunch over the course of a few hours. Our Driver, Bill, was so sweet and shared so much information about grapes, wine, and local knowledge. He called that morning to check in and met us promptly at 10:45. The SUV was roomy and clean and he even had bottles of water on ice ready to go. Which we definitely needed after a few wine stops. Coming into it, I knew nothing about wine and I'm not even sure I knew Michigan had so many wineries and vineyards. Now I feel like I have a good amount of knowledge about wine and I figured out what I liked best. It was a very cool experience and my friend had a great bachelorette party.

My group of nine (eight women and myself) booked a winery tour with South Shore Brew Bus, and…read moreunfortunately our experience with our driver, Mark, left us feeling uncomfortable and unsafe by the end of the day. To start, Mark seemed friendly enough--he offered to take photos at each stop and gave us the rundown of the day. He mentioned that he had "seen it all," from wild bachelorette parties to loud groups, and reassured us that nothing we did would surprise him. Even with that, something about the vibe felt a bit off from the beginning. The girls in our group tried to include him in little moments and keep things light, but as the day went on, his energy felt stranger and more uncomfortable. The real issue happened at our last stop. Instead of Mark taking our photo like he had at every other winery (where he took multiple vertical and horizontal shots each time), I asked a random woman to do it. Right as she was about to snap the picture, Mark walked up quickly, told her he'd handle it, and took the phone from her. When one of my friends politely asked him to make sure the sign was in the background--just like he had done all day--he reacted rudely and visibly annoyed. He took only two rushed photos and handed the phone back without a word. Our entire group exchanged looks because the shift in his demeanor was so sudden and uncomfortable. Then, on the ride home, the situation escalated. Mark kept flooring the gas repeatedly, something he had never done during the previous six drives between wineries. Despite previously priding himself on being a safe driver, none of us felt safe at all. It completely ruined the end of our trip and made every woman on the bus uneasy--especially concerning given that we were a group of drinking adults trusting him to get us home safely. After we arrived back, one friend calmly addressed her concerns to him. Instead of apologizing, he got defensive. He eventually admitted he "overreacted" and said he was offended that she asked him to get the sign in the background because he's "been doing this for six years and knows how to take a photo." It was bizarre behavior, and at that point we simply tipped him and asked him to leave because he was making everyone extremely uncomfortable. Overall, our day started off great but ended on a very unsettling note. For a service that's supposed to provide a fun, relaxed, and safe experience--especially for groups of women--I can't recommend South Shore Brew Bus based on this encounter. I would strongly consider booking with a different tour company.

We used South Shore Brew bus to shuttle our crew for my daughters bachelorette party this past…read moreweekend. The bus was large and clean, completely prepped and ready for us with charcuterie,mimosas,Jell-O shots, water and chips . Our driver Rick was amazing, truly we above and beyond to make for a great experience. When the weather took a turn and our plans for the evening changed we asked our driver if we could extend our time. Although Rick was not able to , he quickly found Mark to help us extend the party and get us all back safely. Mark to the rescue. Highly recommend!

I hired Ann Ethe Services after finding them on Groupon. I called James Jones, and although the…read moreGroupon was not valid for the date I was looking for, he worked with me to find a package that fit my needs and price range. Leading up to the event, James was great with communication. The bus was on time and the driver was very nice and accommodating. The only reason I'm giving 4 stars instead of 5 is that the bus was a little warm; the AC may have been broken.

From the owner: Luxury Party Bus Transportationread more