Went in to have 4 tires put on my BMW M440xi. They lost one Nitrogen valve cap, replaced it with a…read moreregular black valve cap and never said a thing. They also scratched one mag, which I brought to their attention and of course, which they denied. Not a great experience. Would not recommend trusting them with your car. At least not if you value it.

Seems like kind of a high-pressure sales place. I don't think it would be my first choice for tire…read moreservice in the future.

I've been taking my car to Master Mechanic for a few years now, and I have always found them to be…read morehonest, easy to talk to, and genuinely acting in my best interest. I don't know a lot about cars except that I need one for a commute, but the staff here are excellent and explain things so that I understand them and can make the best decisions for my car. I'm writing this review today specifically because I had a really amazing experience yesterday - I'd brought my car in to get the brakes checked and it turned into an all-day thing because the rotors needed to be replaced. Without getting into detail that might have other people asking for the special treatment I got, they made sure I got home so that I could finish up my workday, and REALLY went out of their way to do so. Car stuff's always going to be expensive - I'm not sure I'd trust cut-rate brake service, anyway - but their pricing is always reasonable and well-explained, and I have never gone away feeling like they've done something I didn't need or that I'd paid for something silly. This is a great local shop with excellent staff.

was grossly over charged for the work done and I'm not sure if they even did anything. first and…read morelast time going to this place

This has got to be THE most HONEST MECHANIC I have ever been to. Not only is it convenient (right…read moreat the corner of Bloor and Bathurst, with key drop option available), but they are ridiculously honest I'm actually in disbelief as I type this review. The people who work there are super friendly too, they never make you feel stupid and as a woman with a truck I'm weary people will take advantage of me or talk down to me, but that never happens here. The customer service is amazing and the people make you feel like family. My experiences here have been as follows: - First time I came here was because I felt like my alignment was off the night before a trip to Montreal - I needed to get the alignment and hopefully an oil change done first thing on a Friday morning cuz I had to be on the road to Mtl. by noon. I used to go to Canadian Tire but they were unable to accommodate me for a morning appointment the next day because they said it takes several hours to do an alignment. Feeling more desperate, I called Midas as a last resort because I (wrongly) ass-u-med they'd be kinda expensive - but it turns out their cost for an alignment was actually CHEAPER than Canadian Tire and they were able to see me first thing the next morning! On top of that, their website has coupons for $ off any work and oil change deals so #protip: make sure to check out the Midas website and grab your coupons before you go. I dropped the truck off at 9am and by 10am I got a phone call from them - "Truck is ready to be picked up, your alignment was fine, we have a printout of the specs to show you, so we didn't need to do the work after all, we did do the oil change, come on down and get your truck!" My jaw literally dropped to the floor. A MECHANIC TELLING ME THE WORK WASN'T NECESSARY, not charging me a dime, in the heart of downtown Toronto? THIS IS UNHEARD OF. Needless to say, I made it on the road in time, confident with my alignment, with the extra $ I had set aside to spend on the alignment still in my pocket to splurge on my trip! Not only that, they did an ENTIRE vehicle inspection checkup/spec/printout sheet to show me free of charge when I went to pick up my truck. Midas won me over as a customer right then and there. Canadian Tire who? lol -Second time I came here was cuz my muffler was making a rattling noise on acceleration. I got my brother to help me isolate the noise before calling the garage so we knew that it was coming from the exhaust system. I was reluctant to bring my truck in anywhere cuz I was afraid of how much even just a diagnostic/estimate would cost me. It turns out Midas at Bloor/Bathurst does the inspection and estimates for free!!! Brought my vehicle in before work, and by 11am they were on the phone with me to let me know the "damage" - turns out it was just a loose clip. They replaced it for FREE. They told me that the vehicle was fixed and ready to be picked up, and everything looks great and I owe them NOTHING. I was sitting here prepared to spend in the ballpark of $1000 for repairs and it turns out I owe $0.00. If I could have hugged the guy through the phone I would have. Just also note it seems like I'm bringing my vehicle for all these unnecessary repairs - no. I am not a rich woman so when I bring my truck to the garage it's cuz I'm trying to avoid MORE costly repairs in the future (i.e. having to buy new tires for driving w/ the alignment off for too long, and not just ignoring a noisy exhaust/muffler issue). I'm not some nitpicky person when it comes to my truck - it's got lots of untreated cosmetic damage from when my mom backed into me (lol) and a crack along the bottom windshield from a pebble hitting the windshield during a bad storm - but I do like to address preventable driveability issues before they get worse. This mechanic is so honest it's actually ridiculous and they are so friendly and nice I feel like finding them was akin to having a horseshoe up my A$$. PRICES ARE ENTIRELY REASONABLE - cheaper than Canadian Tire and service is way more personalized - Please go to this garage, they are amazing!!!!

Service - mechanics ok. Parts. Complete rip off. Lower control arm. $490 ! Even the dealership…read moreonly charges $335 ! A jobber is much less, around $130-160 MAX! Was my second visit. If pricing was fair you would have a repeat customer. But it isn't. So you won't.

Recently had a great experience with Karl from Rim & Tire Pro…read more I had 2 sets of 4 rims off snow tires from two old vehicles i recently sold. Had called around to a 12 different used tire places looking to trade them in for rims that would fit my new vehicle for my new snow tires. Some said they had to see the rims first, others weren't interested cause they said there was no interest in the sizes i had, and most didn't offer a trade in option. Karl was professional, knowledgeable and friendly. Provided new and used rim options, took every one of my half dozen phone calls (and the one i called after hours and didnt leave a message, HE even called me back), answered my millions of questions, and in the end took all 8 of my old rims and gave me a trade in credit for them. When i confirmed i was coming from Oakville to trade in my old rims, buy the new ones and have him install and balance the winter tires, but might be too close to his closing time, he said no problem. When i arrived, he took me right away. Told me on the phone it would be 1hr to 1.5hrs to complete and he had it done in 45mins. I felt like i got the run around from all the other places i called, or they make me feel like i was too much trouble to deal with. But Karl was helpful and got the job done without any attitude or head ache. I would use them again, and would definitely recommend to anyone in need of auto expertise!! :)

I only managed to book an appointment at Rim & Tire Pro after 4 hours of either being put on hold…read moreor being promised a call back. After finally getting through, I was given an appointment of 10am on a Saturday. The waiting room was absolutely frigid and quite uncomfortable, which wouldn't have been so terrible if I hadn't had to wait 2 hours past the scheduled appointment time before they finally began installing the new tires. It was at this point when the gentleman handling the transaction flatly refused to honour the terms and conditions set out on a couple of coupons we had purchased to use towards a new set of tires. Frustrated and tired of waiting, and now unable to purchase the tires with the assistance of our paid-for coupons, I had them replace my old tires and left. My suggestion to this business is not to put out paid-for coupons on deal sites which your employees will then turn around and refuse to accept. They've lost my business permanently. Edit: I've just noticed that a full year after my review, the owners have responded to this. Nowhere in the terms and conditions did it stipulate one coupon per customer, and the limit of coupons available to purchase per person/per transaction was two. That would lead any rational person to believe that they could buy -AND- use two. They changed the wording on the group coupon sales site and on the coupon itself AFTER my visit to stipulate the one per transaction rule. Sorry, but your business failed to make any restrictions known, and wasted a whole day of my time. I don't feel too upset that you also wasted your own labour, nor am I completely blown away by your ever so gracious gesture of taking your tires back off of my vehicle. You were slow to respond when I attempted to give you my business, and waited an entire year to respond to my complaint. Not impressed.

I've been using this location for Active Green & Ross for about 3 years now, and I'm quite happy…read morewith the service. I usually get my oil changes there, and find the staff to be friendly, and they are always done sooner than expected. I'm always hesitant with Auto Centres, because they are known to rip people off. But when I run the prices, and the bill by my friends who know a thing or two about cars, they say the prices are fair, and I'm not getting ripped off. And I like not getting ripped off.

Hi I just had an amazing experience at this location, needed my winter tires installed but had…read morelimited time, needed fast service since my wife was not feeling well, told them at the counter and I had my tires done in less than 30 min. That is what I call service, and these guys will have my business for a long time. Well done and thanks

The team fixed my tire within 10 mins and saved our family road trip weekend. They got us into the…read moreshop within 15 mins notice on a Friday afternoon. They will forever have my business. The owners are always present and take complete responsibility for their service. I would highly recommend them. Adam

My husband and I have been taking our cars to M&S for the past 5 years and they are fantastic! They…read moreprovide high quality service and always reasonable fees! And they never do unnecessary work. We just recently moved away from the area, so we can no longer use their service regularly. But when possible, we plan on brining our cars to M & S when we can.

What happened to their great service? I was presently surprise last year, but this happened…read more I had an appointment scheduled a month ago for Wednesday last week, they text me on Monday to say the appointment was rescheduled to Tuesday instead. I couldn't make Tuesday that week, that's why I scheduled Wednesday. They said they were going to be closed. Okay, reschedule me for next week, I can make Tuesday at 9:00am. I'll wait for my car because I'm coming in from Barrie. Okay, you're rescheduled. They text me on Monday to say I'm scheduled for Tuesday at 9:00am. Great. Tuesday comes, I'm there at 9:00am, nobody there to work on my car. 10:00am, still nobody to service my car. At 10:15 I decided enough was enough and asked for my keys, and left. What a waste of time. They just lost a return customer.

My car drove in for head gasket repair in April. Car has been there ever since...still waiting for…read morefix ..been a nightmare more detailed review has been posted on Google...smh

Came in today to get some work done on the beamer. The mechanic asked me to wait outside and they…read morewill come to have a look. waited over 20 minutes in 30+ degree weather and no one came out. I realize that the covid staffing may be an issue, but would have appreciated an honest answer. Obviously a sign of what to expect from this business. Go elsewhere.

Stopped by to check a light on dashboard. I did not have an appointment but one of the guys had a…read morequick check and found a nail in the tire, plus a lot of wear in both rear tires. But they were fully booked and could not change tires today. However, John decided to help me and a couple of hours later my car was ready. I am safe now thanks to John and his team