good doctors, clean facility. Very…read morehappy..............................................................................................................................................................................................................................................................................................................................................................................

The providers were excellent. My only issue is the lack of transparency for charges. I did weight…read moremanagement for months and payed the fee for medication. Months after discontinuing service I got charged with 300 dollars with no explanation. Its unfortunate because I would have paid the cost upfront or if it was something I couldn't afford id not even do the service.

Wasted my time that's all I gotta say don't waste your time here showed up for an appointment just…read moreto be told they can't see me and to make another appointment make it make sense

they live up to the 2 star rating they fucking suck. All the lady's just talk and talk the whole…read moretime as if they arent at work. I was there for 3 hours they literally forgot about me. all the workers clocked out and I was still there in the room. after this I'm never going to them again.

Parking. There's valet available during the week but not on weekends. Handicap parking is a small…read morearea right at the front of the adult hospital. (The new glass building) self park structures take a bit of a walk. There's two I used the lot on the south side of the hospital off Barton Rd and Anderson st. It's across the street off Barton. Multi level covered structure. Take the elevator or stairs to the bridge level, walk across the bridge. Then take elevators or stairs back down to ground level. It'll bring you in between buildings. The adult hospital will be on the right hand side. Gift shop will be at this entrance, follow the hall straight to the front check in area. You'll obtain a wristband to pass thru security desk. Just behind security are the elevators. To the left of the security desk is the cafeteria. All staff were very kind and helpful. While I was wandering around looking for the correct entrance a lovely staff assisted me and continued to walk me in the right direction. Over and beyond helpful always brings an extra comfort when family members are undergoing surgery or recovering. The quality of service here exceeded expectation.

It is my understanding that Loma Linda University Medical Center is a teaching hospital. Teaching…read morehospitals can be wonderful, and my experiences with UCI, another teaching hospital, have for the most part involved elevated, quality care. Unfortunately, our experience at Loma Linda was very different. On Friday night, I took my daughter in for a gastric-related emergency while she was in her first trimester of pregnancy. We were directed from the ER to the Labor & Delivery/Maternity area. I understand there are limitations on what can safely be done during early pregnancy, so this review is not about the medical care that was or was not provided. My concern is the astonishing lack of communication between staff and what felt like a notable absence of experienced supervision. My daughter needed to be evaluated by Gastroenterology. Having spent more time in hospitals with her than I ever would have wanted, I completely understand that specialty teams round when they can. Waiting for GI was not the problem. Eventually, a GI doctor came into the room, spoke with us, and after discussing the options, we decided not to proceed with an endoscopy. Fine. Then apparently he activated stealth mode. Five additional hours passed, and staff still seemed to be waiting for a procedure that we had already declined. During that time, we told three different nurses that GI had already been there and that we were not proceeding with the endoscopy. Yet somehow that information apparently traveled nowhere. By this point, we had been there approximately 15 1/2 hours, during which my daughter had labs, one bag of IV fluids, an ultrasound, and a great deal of waiting. Eventually, after we became increasingly frustrated and pushed for answers, another doctor came in and told us she was waiting for the procedure orders. That was the moment our patience finally evaporated. We explained, again, that GI had already seen my daughter and there was not going to be a procedure. At that point, I genuinely wondered: Does anyone here actually talk to anyone else? The discharge conversation didn't improve matters. The doctor explained signs of gastric bleeding that should prompt my daughter to return. I said that I had spoken with my daughter about letting me know immediately if those symptoms occurred so I could bring her back. The doctor then looked directly at my daughter and said, "You know, you don't have to tell her anything. You can come to the hospital on your own as well." She followed that by saying that if my daughter didn't tell anyone or didn't come to the hospital, she would be assuming that risk herself. She then looked at me and added, "No offense." It was an incredibly strange and unnecessary response to a mother saying she would bring her pregnant daughter back to the hospital if she began showing signs of another gastric bleed. I found the implication uncomfortable and inappropriate. After approximately 15 1/2 hours, my daughter was finally discharged. Loma Linda, if you're reading this: do better. A teaching hospital should be teaching more than medicine. Communication between physicians, nurses, specialty teams, and patients is part of patient care. When three nurses are told that a procedure has been declined, yet hours later a physician is still waiting for orders for that procedure, something in the system has broken down. And while I understand that teaching hospitals rely heavily on residents and physicians in training, patients also deserve to feel that appropriate supervision and experienced medical leadership are present and accessible. We didn't expect instant answers or VIP treatment. We expected communication, coordination, and confidence in the people caring for a medically complicated pregnant patient. On this visit, unfortunately, we didn't get that.

I can't say enough great things about Dr. Torres! She is by far the best family medicine doctor…read moreI've ever had. She's so kind, patient, and respectful, and you never feel rushed during your appointment. She truly listens, takes your concerns seriously, and makes you feel comfortable every step of the way. It's clear that she genuinely cares about her patients, and I'm so grateful to have found her. I would recommend her to anyone looking for an amazing doctor!

This Clinic has been my kiddos clinic since birth. The staff and doctors treat you with respect and…read morecare.They treat my kiddos that are both on the spectrum with so much love and support everyone concerns and needs. This Clinic is amazing!

Michael is an exceptional PMHNP who provides wonderful care to our residents at Savant Senior…read moreLiving. He regularly visits our community and consistently demonstrates excellent bedside manner, compassion, and genuine concern for each resident. He truly cares about the people he serves and takes the time to make them feel heard, respected, and cared for. Michael has a great heart, and it is evident in the way he interacts with our residents and our team. I would absolutely recommend Michael and Optima Health to anyone looking for compassionate and dedicated mental health care. We truly appreciate everything he does for our residents!

Pamela Zaldivar is an absolute gem in the medical world. She doesn't just do her job -- she shows…read moreup with genuine care, compassion, and the kind of patience that instantly calms you down. She listens like your words actually matter (a rare superpower these days), and she never rushes you through anything. What really sets her apart is how clearly she explains every procedure, every step, every "why this matters." It's like having a medical encyclopedia that also happens to be warm, kind, and rooting for you the whole time. Her explanations make you feel confident instead of confused, and supported instead of stressed. She's the kind of provider you keep for life -- the gold standard.

This is the first time I've had to leave a three-star review. Overall, my experience was slightly…read moredisappointing due to the long wait time. I waited approximately 45 minutes before being called back, which was stressful, especially since my mom needed to step away to use the restroom during that time. Once I was called, however, the experience improved significantly. The nurse who assisted me was very professional, kind, and made me feel comfortable throughout the appointment. I would also like to recognize Dr. Gupta, who is always amazing, caring, and knowledgeable. While I was disappointed by the wait, I truly appreciate the excellent care provided by the nurse and Dr. Gupta.

The administration and scheduling is so bad, I'm going to have to move to another provider…read more Post back surgery and now in pain later and I can't get any help. My primary isn't available for three months! I scheduled a specialist and the earliest is next year! The contact center average call back time in Genesys CCAAS is almost 2 hours. After a decade... I think I'm done.

I just want to Thank the nurses and the doctors and surgery staff at Riverside medical community…read morehospital. The nurses were wonderful and they took excellent care of me and I just want to Thank them for that! I also want to Thank my anesthesiologist for taking such good care of me during my surgery. You rock!! Thank you for taking all of my medical history and making a plan so that I would not have to suffer. Everything went great! Also Thank you to Dr kaaki for finding out what was wrong with me and for fixing it! I was very well taken care of at The Riverside community hospital. Thank God My surgery went smoothly. I just want to Thank the nurses and the doctors and surgery staff at Riverside medical community hospital. The nurses were wonderful and they took excellent care of me and I just want to Thank them for that! I also want to Thank my anesthesiologist for taking such good care of me during my surgery. You rock!! Thank you for taking all of my medical history and making a plan so that I would not have to suffer. Everything went great! Also Thank you to Dr kaaki for finding out what was wrong with me and for fixing it! I was very well taken care of at The Riverside community hospital. Thank God My surgery went smoothly.

Very attentive and straight foward team. We met them all before the hip operation. Clean place…read more Operation scheduled for 1 but didn't start until hours later.

They don't run their a/c or it's set really high. I'm sweating in here and it's 100 degrees…read moreoutside Hot and stuffy in here. Also there are no patients here and the physician is just tinkering in his office making me wait going on 30 mins now. Again there aren't any other patients here

I have received amazing one on one care from all the staff. They go out of their way to help you…read morewith your immediate needs. I was recently hospitalized for high blood sugar and they immediately provided a health care plan that in two weeks cut my sugar level in half! I'm on the mend for sure! I have hope! Their follow up care is awesome and sincere. Thank you for helping me and the constant care!

My daughter has been going here since she was 2 months old. The pediatricians and front desk people…read moreare very patient & welcoming. Never had any issues here. My daughter freaks out going to the doctor's but Pediatrician Cynthia Zavala has always been the sweetest and gentlest with my daughter. When she sees her she calms a bit down once Zavala talks to her and explains to my daughter what is going to happen during the appointment!

Never go here if you're expecting. Horrible experience very unorganized. I had to ask them to do my…read moreglucose test because these nurses had no idea what they were doing. Also my water broke on a Wednesday night and I had no idea since this was my first pregnancy (was not like the movies) I had an appointment at 9:45am the next morning and the doctor wasn't even going to do a cervical check I had to ask even with me telling her I had pain and my mucus plus came out she said " we only do them if you ask" I said yeah I'm asking that's why I'm here!!!!!! I'm in pain I need to know if I need to go to the hospital. I was a week away from my induction date and she continued to say I don't need to go to the hospital unless I was hunched over in pain. I waited at home my pain getting worse I went to the hospital Thursday at 2 am and I immediately got submitted they said my water had been broken for more than 24hours these people don't know what they are doing at all

After 40 years I'm deciding to leave.To long to see doctor. Hate new telephone service.I'm so…read moredisappointed. I have had great doctors for most until now. I'm sorry Moreno Valley clinic has gone downhill.My rating now would be o to 1

Overall, the quality of care you get at RMC is top-tier, the reason for my 1-star rating is their…read morechange to a centralized call center approach for setting appointments, which has been implemented for over a year and it simply does not work. My PCP is Dr. Margaret Song. She has been my PCP for ~15 years. If you're looking for a doctor that will quickly prescribe medications for anything, she is not for you. Every time I come to her with an illness or problem, she takes her time diagnosing the problem and offers remedies that you can do at home for simple issues. However, if you're absolutely sick, she will delve into things and identify what prescription would really work for you. I have also been to RMC Urgent Care and indeed they operate the place like an ER. I saw Dr. Frickman and he did not make me feel like any other urgent care center I've been to. He took his time diagnosing me, getting radiology and bloodwork labs completed to diagnose me. Overall, the Urgent Care takes its time diagnosing you. They might take a while to get to you, but that is understandable considering they are providing you with thorough care. Ever since they went from physician-owned to privately owned, you can see many cracks coming down the line with changes in an effort from United Health Services (UHS) to save money. They got rid of all individual receptionists at each doctor's window that was the standard practice for decades. They now have a central check-in kiosk, that part is fine. The part that has failed catastrophically is calling to get an appointment. They decided to move to a call-center approach to capture all calls in one place. This is not working, nor has it been working for a while. Being on hold for +25 minutes each time is simply unacceptable.