I love sushi. And I've had lots of sushi over the course of my life in different states, cities and countries.
Kaiko is definitely top notch (at least in Amsterdam standard). Their nigiri, sashimi, makis are all great. They are fresh, and comes in in good sized portions.
However, Kaiko's problem is its server. The lady who works there is absolutely horrifying.
She is always mono-toned and I swear I have never seen her smile. Nope, not even once.
Not only that, it is practically impossible to make reservations via phone. Not because Kaiko is always full, it's because the lady can't or doesn't want to do her job.
When I called to make a reservation one day, she literally said "sorry, fully booked" and hung up. I called back and asked for next availability and it took a good 20 minutes trying to figure out when I can make the damn reservation - I basically had to ask her day by day.
Her english is absolutely horrible, and her Dutch is mediocre - maybe she's okay in Japanese, who knows. OR maybe....she just doesn't care and has absolutely zero regards to Kaiko's customers.
Even though Kaiko's sushi is great, her attitude totally ruins the whole dining experience. If she's so unhappy and miserable to be working and serving there (from the looks of it), she should probably look for another occupation. read more