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San Diego, CA

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Kai Nails & Spa

4.1 (126 reviews)
ModerateNail Salons
Open • 9:00 am - 7:00 pm
Updated 1 month ago

Services - Kai Nails & Spa

Manicure

Manicure and pedicure

Nail fill-in

Kai Nails & Spa Photos

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Recommended Reviews - Kai Nails & Spa

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Reviews With Photos

Mach '26
Olivia M.

February '26 I requested French tip with an off white/pinkish gel color that I provided (photo attached). When I told the service provider what I wanted, she said "no it doesn't look good; do white" to which I told her I like the tip color. March '26, I requested THE SAME THING from THE SAME WOMAN and she refused. She had another worker tell me. "She doesn't want to use your color because it's too sheer and she would have to do two coats". I wanted what I wanted CAUSE IT WAS MY BIRTHDAY, but I didn't go back and forth and just told her no French tip. My acrylic was laid very THICK and I didn't bother like my nails overall. (Attached photo) After my service, I paid and tipped my pedicure service provider because she actually did what I wanted and did not tip the manicure provider because she REFUSED to do what I asked. She then yelled towards me as I walked out. HORRIBLE CUSTOMER SERVICE. I wouldn't go if you plan to get your nails how you would like!

Cindy

I've been a regular here for two years! I'm picky with my nail salons and this place offers everything I need at a reasonable price. Emma is my girl and she's amazing. As with any salon, make sure to make an appointment to ensure you get what you want! Only a few techs do designs but they're so talented so it's worth waiting for their availability. Would recommend this place to anyone! In summary: clean salon, fair prices and quality work!

Yolanda G.

Here's an update, it's been 17 days since my gel set and regular polish toes, they still look very good !!! I still get alot of compliments. Very good retention

Mimosa!

We came to Kai nails because my daughter and I wanted 30 minutes at another nail salon without being greeted. So we took a chance on a new place and we could not have been more happy with the service and the quality of the nails we both received. Each of us got pedicures and I got a gel manicure. As someone who had been going to my old nail salon for three years I was super nervous. But both people working with me and my Daugther made us feel welcomed and provided excellent service. See you in TWO weeks!

Happy Customers!!!!
Jim P.

Called last minute and got a chair for mani/pedi for my wife and a pedi for myself. Great attitude from the attendant and welcoming. We were greeted right away, given a chair, then given an option for a drink (mimosa, champagne, red wine, or white wine). The salon is clean and inviting. The options for pedicure range from basic and affordable to detailed with upgraded prices (see my picture of the menu for examples). I opted for the Golden Mystique Pedicure. It was AMAZING!!! With our son going to PLNU, we will be visiting this salon again. Cheers!

I have been coming to Kai Nails & Spa for the past 3 years and they never miss!! Thomas can recreate any inspo picture I bring to him. I love the staff here everyone is so kind and welcoming!

When I asked them to slightly buff the ridges out they left my nails like this.

I definitely do not recommend this place. I've been here a few times and they always have a bad attitude. Today I got a simple manicure with no nail polish. They left my nails dirty inside the nail beds. I had to ask them after she said she was done to clean them out. My nails are also all different lengths! They also do not buff the ridges in the nails at all. They wanted to charge me six dollars extra. All I wanted was a slight buffing to make the nail look even. They left my nails looking scratchy. They didn't have to paint my nails so the very least they could do is leave them clean and smooth, but they couldn't even do that. I will not be going back here.

Thomas is patient and has an eye for detail. Would highly recommend him!
Merced M.

Thomas is extremely patient and has an eye for detail. He did exactly what I asked for and honestly I think it came out even better than the photo I had shown him.

Right hand: I asked for a matching pink on the damaged nail, and this is what I got. I just wanted to leave.

My experience at this salon was utterly disappointing from the moment I walked in. The man at the front, who I believe is the owner, wasn't very friendly or welcoming. I came in for the first time, requesting a full set of pink and white nails ($75) and a gel pedicure ($46) While the young lady who did my pedicure was nice enough, the woman named Lina who did my full set started off friendly but quickly became rude. She seemed visibly annoyed whenever I asked her to make adjustments. To make matters worse, neither of the two women spoke any English, which made it extremely difficult to communicate what I wanted. I understand that language barriers can exist, but it added to the frustration when I needed to convey my requests. Lina also hurt me multiple times during the process--almost cutting my thumb with the scissors, which has NEVER happened to me in over a decade of getting my nails done. My nails look terrible; the white is inconsistent, and I left feeling frustrated and unhappy with the result. After paying $75, I expected a quality service, but instead, I walked out dissatisfied. Additionally, they didn't even help me put on my tennis shoes when I was done, especially since I had one nail painted without gel or acrylic to allow it to heal after I ripped it off. By the end of the appointment, I tipped Lina $5.00, and the other woman 20%, however Lina looked surprised. I'm usually a 20-30% tipper, but after that service, she was lucky I gave her anything. I will never return to this salon, and I cannot recommend it to anyone seeking a professional or quality experience.

nails

My nail techs name was emma, she was AMAZING! she took time to perfect them which i do not get from most nail places... the color i chose was a little to pink and she had already done my french tips, i asked if we could do a darker color and she was very understanding and sweet... i would 100% recommend this place and my nails were only 80 dollars!!! which when i called a place before they priced them at 120... GO TO KAI NAILS AND SPA!!!!

Nails by Emma

More than happy with how my nails turned out!! I don't get my nails done often- only for special occasions. I got my nails done 3 weeks ago at a different salon before a vacation and didn't like how they turned out (dip powder all over my skin & under my nails, very thick, nails not shaped evenly). So when I decided to get my nails done again for another vacation, I was skeptical. However, Emma did an amazing job on my nails!! The shape, detail, precision was perfect! This is exactly what I expect when I pay to get my nails done. I am so glad I found this salon. I will definitely be back here and will request Emma when I have another vacation/special event.

Been coming here for a year now and I continue coming back. They have great customer service and Emma does great nails. I'm very particular about my French nails and they always turn out crisp and flawless. Also it's not too thick or thin

Gel x manicure

Jayden is my favorite, he always gets my design exactly right, knows exactly what I want!

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Love this place! Thomas is the best! His precision is unmatched and pays close attention to detail every time. Highly recommend coming here!

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Ask the Community - Kai Nails & Spa

Who does the nails from the Instagram page? They are perfect!

Thank you Nadia! Most of our acrylic techs works are posted on Instagram page there. I will note their name on all post. Much Love!

View All 6 Questions

Review Highlights - Kai Nails & Spa

“I go to Thomas every two weeks and have never once had a bad experience or unsatisfactory manicure.”

Mentioned in 20 reviews

Read more highlights

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