The assistant manager Alex went above and beyond to help my mom and I find what we were looking for…read more:)! He was so kind! Everyone who works there is amazing and the store is like entering a fairytale!

This nursery is huge and has a lot of selection. The herbs section has different options of basil…read more Sweet basil, Thai basil etc. They also have a lot of tomato choices. I came here to buy roses and they did not disappoint. There was always someone available to help or to answer any questions as well as point you to the right direction as this place has so many different variety of plants. Their customer service is impeccable. Their price is pretty reasonable. Parking lot is huge although I can see it being full maybe on the weekend. This definitely my favorite nursery in the area.

We had a great experience working with Yamayah at the Roseville,CA location. She made the entire…read moreprocess feel comfortable and easy from the start for my partner and I. She was very informative, answered all of our questions thoroughly, and never once felt pushy. It honestly felt like she wanted us to make the best decision for us, not just make a sale. We ended up purchasing a mattress set with her, and although we unfortunately had to cancel the order later for reasons completely unrelated to her, our experience with Yamayah was still excellent. She was professional, kind, and genuinely helpful. Highly recommend asking for her if you visit the Roseville location.

Currently on hold with the manager because they're refusing to honor my 90 yr old mother's warranty…read moreuntil she climbs under her sectional to take a picture of the non-working motor!! Absolutely disgusting way to treat disabled customers!!! After the manager picked up the phone and put it back on hold repeatedly, he hung up on me. I called customer service and was able to talk to the service provider myself, they were able to help! Obviously the store associates don't care about customers beyond their sales numbers. I was raised to have integrity, so I don't understand their lack of empathy. Bunch of greedy, slimeball salesmen!

We had a good experience at the RC Willey Rocklin store, especially working with Steve Romero. He…read morewas professional, patient, and very helpful in guiding us through the process. What really stood out was his follow-up and support all the way until the last minute to make sure everything went smoothly. He truly provided excellent customer service. However, I was very disappointed with the delivery experience. When the delivery staff arrived, I politely asked if they could remove their shoes or wear booties before bringing the furniture inside. I was told "no, and if you have a problem, call my manager." I accepted this because I did not want to cancel the delivery and reschedule for another day, but the response felt dismissive and unprofessional. As a customer inviting people into my home, I don't think that was an unreasonable request. During the delivery, one of the delivery staff injured his leg and was bleeding onto my carpet. We were concerned about him and tried to help by providing bandages twice to stop the bleeding. I truly felt bad for him and hope he is doing well. In addition, there was damage to my stairs during the delivery process, and I was not informed about it at the time. I only discovered the damage after the team had already left my home, which was very disappointing. Unfortunately, I am giving this review 5 stars mainly out of respect and appreciation for Steve Romero's outstanding support and professionalism throughout the process. I hope the delivery experience can improve in the future.

I had a phenomenal experience from start to finish in purchasing my bedroom set! The Salesperson…read morewas filled with knowledge and not pushy!! (very important to me.) My delivery gentlemen were perfection! Kind, friendly and helpful with my questions. This has honestly been the best experience I have ever had in purchasing/delivery of my furniture! Thank you ALL! Sheri Alves

Bright Home Landscapes LLC loves working with Lincoln Rock Pros. They are always very helpful,…read moreprofessional and timely. I honestly wish they had more locations for us to do business with. I appreciate all their hard work to take care of our clients and supply great products.

Discrepancy Between Product Received and Website Photos…read more I wish I had read some of the reviews before purchasing from this company. My landscaper ordered 3" Black Slate rock from here based on the photos and description on their website. What I received, however, was nothing like what was advertised. Trying to resolve the issue amicably, I sent a polite email on September 18, 2024, with pictures and proof of the discrepancy between what they sold and what was delivered. I received no response. On September 21, 2024, I called and spoke with Dillon, who confirmed I had used the correct email and mentioned several people monitor it daily. He assured me the matter would be addressed. I followed up with another email the same day, yet here we are, September 28, 2024, and still no response. This company has made it clear they have no interest in customer satisfaction or even engaging in a mature conversation to resolve this issue. The lack of communication is not only frustrating but unprofessional. I strongly recommend thinking twice before doing business here. They have shown a complete disregard for their customers, and I regret trusting their product descriptions and service. Below is a copy of what I sent them to info@rockproslandscape.com. If I don't hear from them again, I will have to take the next step. Subject: Discrepancy Between Product Received and Website Photos 2920 LESVOS CT LINCOLN, CA 95648 (916) 409-5051 info@rockproslandscape.com Dear Rock Pros, I am emailing your company to bring to your attention an issue with the product I received from your company, which does not match the appearance shown on your website. Order Details: * Product Name: 3" Minus Black Slate * Date of Purchase: August 8th, 2024 Upon receiving this product, I noticed that it looks significantly different from what was displayed on your website. Specifically, the color is grey not black. I questioned my contractor about this, and he said he questioned a rep from Rock Pros about the same thing. He was told, once you wet it the color will be black and it's just very dusty. My contractor demonstrated that to me and your rep was right. After my contractor laid down the 8 yards of rock and washed it down, it matched your website. Once it dried, it was grey. I figured it would take some time to remove the dust and the rocks would remain black just like the name 3" Black Slate. After about a month of washing it down, the rocks remain grey not black. This discrepancy has caused some disappointment, as I was expecting the product to align more closely with the images provided online for my expensive backyard. Although, your website does say "Material pictured has been washed down for aesthetic purposes" it does not represent the true color of the product when it dries or purchased. Could you please advise on the best way to resolve this situation? ( Pictures of my backyard sent) Please let me know if you need any other information. Thank you. btw.. check out the review from Shavell C from Elk Grove. Apparently, this has been an issue since September 2nd, 2021.

We never found this place. Its address is the same as Antique Trove, but nobody there has ever…read moreheard of it, and the listed suite number did not correspond to their vendor booth numbers. Kudos to Antique Trove's personnel, who did their best to help me.

I love this shop. The shop has unique and beautiful home furnishings and home decor, as well as…read moregift items like totes, prints and more. It's in a fantastic location in Old Town Auburn -- close to parking and other cute shops and good restaurants. It's within 5 minutes of 80. The owners are very knowledgeable, friendly and customer focused. You always get a greeting, an offer of help and great advice on painting projects or gift items fresh from a buying trip. And it's also a Fusion mineral paint distributor with a great selection in-store, plus the option to purchase online. To help you learn how to get the most from your furniture paint purchase, they offer classes in the back of their beautiful store. I took a Painting 101 class with Mary, the owner, and she was a terrific teacher. Here's what I loved: FAIR PRICING: I had been looking for a class and saw them offered at $65 to $95, so her fee of $75 was very competitive. The difference was that I could use the class to paint my own item, if I liked, rather than just try techniques on wood boards, as some do. All supplies were included in the 3-hour class. APPROACHABLE STYLE: Answered questions patiently and thoroughly, demonstrated techniques and tricks, and offered advice while STILL asking your personal project preferences on color, wax use, distress level, etc. She was generous with her time and expertise -- which just makes me want to give her more business. This is exactly the kind of local, small business that you want to see thrive. It's a go-to stop for me -- whether shopping for a gift or doing a painting project.

Reliable Landscaping did an amazing job bringing my modest backyard back to life. They gave me a…read moregreat base for evolving my garden and the hardscape/concrete elements are perfection. Their team is personable, communicative, and understand customer satisfaction. Best experience ever and a definite recommend.

Nate, didn't show up on site to provide me a quote. He said he never received a confirmation email,…read moreeven though I have sent the confirmation email two days before the scheduled appointment. As far as I know emails don't disappear in thin air

They delivered on what they promised! After dealing with another rock and gravel place (Hastie's)…read morethat did not! Roseville landscape was a breath of fresh air and I will definitely be using them on my future jobs!

I had a very disappointing experience with this place. Before ordering, I personally went to the…read morestore and checked the rock to make sure it was the right size. I specifically ordered 1/3 cobble rock based on what I saw there. However, when the truck delivered the material and dumped it in my driveway, I realized the rocks were much smaller and did not match what I had originally selected at the shop. Unfortunately, I didn't check the load in the truck before it was dumped. At that point, I had no real option to refuse the delivery since the rocks were already blocking both my driveway and part of the road. I was forced to move forward and use the material in my landscaping. This experience felt very misleading, and I'm disappointed with the lack of consistency and transparency. I would not recommend this store.

My husband and I recently bought our first home and needed to find a refrigerator. We stopped by…read moreHomewise Appliance in Roseville and were lucky enough to work with James. From the moment we walked in, James was incredibly friendly, knowledgeable, and patient. Buying appliances can feel overwhelming, but he made the entire process smooth and stress-free. He took the time to answer all of our questions and helped us find the perfect refrigerator for our new home without ever making us feel pressured. We truly appreciated how helpful and genuine he was throughout the whole experience. It made a big difference, especially during such an exciting (and sometimes hectic!) time as becoming first-time homeowners. If you're shopping for appliances, I highly recommend asking for James. Thank you again for making this such a great experience!

Warranty Misrepresentation, Management Silence, and Zero Accountability…read more I am extremely disappointed with Airport Home Appliance and would strongly caution others before purchasing extended warranties here. In May 2023, I purchased several major appliances under Invoice #SOA52784 and made it clear that I wanted the appropriate extended warranties for my appliances. I relied on Airport Home Appliance's expertise when selecting both the appliances and the warranties. No documentation was provided that would have allowed a reasonable customer to verify that the warranty sold was incorrect or incomplete. Fast forward ~1.5 years: my Café induction range (stove) requires a $1,200 repair. This is exactly the type of failure extended warranty coverage is intended to address. Beginning November 20, 2024, I contacted Airport Home Appliance repeatedly (Nov 20, Nov 26, Dec 3, early Dec, and Dec 10) requesting warranty assistance. Every single time, I was told that a manager would call me back. No one ever did. When I finally received a written response from the store manager, it referenced the wrong appliance entirely (the refrigerator) and failed to address the actual issue: that Airport Home Appliance sold the wrong warranty and provided no documentation to reasonably identify the mistake at the time of purchase. The response simply stated that a warranty could not be added now -- completely missing the point. Since that response, Airport Home Appliance has gone silent. This experience shows: Poor warranty guidance at point of sale No documentation transparency Repeated broken promises of management follow-up Incorrect and careless responses from leadership Complete lack of accountability once payment is made For a company selling high-end appliances and extended warranties, this level of customer service and post-sale support is unacceptable. If you are considering Airport Home Appliance, be aware that once there is a problem, you may be on your own.

Love Love Love this store! They have everything from Knives to Spray Paint to Brand Name Tools! I…read morealways go there first before shopping "regular retail" Bargain Smart is locally Owned & Operated! The staff is always friendly & helpful! There is literally something for everyone at Bargain Smart! (Kids Included)

Bargain Smart is a great place for all things "hardware" store!!! They have SO many items I did…read morenot even know I was looking for, including a screamin' deal on various sized Terra cotta clay pots!! And the nice folks that work there are very helpful!! :-)

Great selection. The Pricing, customer service and options of materials are great! Highly recommend.read more

Customer service in the shop was informative with no pressure, so I was able to go home then call…read morethe order in when I was ready. Delivery service was great. The driver, Jim, maneuvered the truck to drop exactly where we'd hoped and made sure the two products (seven cubic yards) were compact and clean. Very impressed!