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    Services - Kacey Thompson

    Clothing alterations

    Clothing mending and repair

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    8 years ago

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    Silver-Glen Cleaners

    Silver-Glen Cleaners

    3.5
    (80 reviews)
    $$

    EDITED: Mary, the business owner, contacted me and very humbly apologized. She offered to replace…read morethe damaged shirt, and explained that accidents do happen (though they go to great lengths to ensure they don't). I know accidents will happen, that's fine - What matters most to me is feeling like my money is going to an earnest, good-hearted business owner. She has a big heart and I will continue to give her my business moving forward. --- I sent a collection of 5 silk shirts to be drycleaned last week, and one of them was washed in blue ink and completely ruined. She immediately offered to replace the shirt, and acknowledged it was an expensive brand (retails for $230 new). I called back a few days later to follow up, and they informed me they can only give me $50 drycleaning credit. What the hell? She tried to say it was no longer worth $230 because it wasn't brand new with tags on. She said this kind of thing happens "all the time" and they can't afford to replace every single shirt that gets ruined. I am appalled. Beware, y'all. You may be sending your nice clothing to the lion's den if you go here. Anyone giving this place a positive review has been super lucky to not have an article of clothing damaged. Once your clothing gets damaged (and it happens "all the time"), you're screwed and they offer zero customer service. FIND ANOTHER DRYCLEANER. Drive a little further to Silver Lake Cleaners or Griffith Park Cleaners!!

    I had 4 things hemmed with 'invisible' hemming and only one or two times after wearing it the hem…read morefell out. too loose thread unraveled the whole thing. they refused to redo it on the 4th time I went back and said it must have been my fault and I had to pay $40 again to redo it. not great practice. never get invisible hemming there.

    Kacey Thompson - sewingalterations - Updated July 2026

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