We had to renew our child's passport in person and luckily found a spot with LFP passport services!…read moreLocated in the LFP plaza, we made an appointment and they saw us roughly around our appointment time. We had all the paperwork ready but they also made it pretty seamless as well. She seemed to be going over everything pretty thoroughly to make sure nothing is missed. In and out in 20 minutes and fingers crossed we get our passports sooner than later!!

Easy to schedule an appointment and we were able to go on a Saturday. Everyone was very friendly!read more

The team here is amazingly fast and friendly. Highly recommend coming to this location for a fast…read moreand efficient passport process.

The team here was fast and because the instructions on the website of what we needed to bring were…read moreclear and easy to follow. We showed up with our 3 children and all 5 of us were in and out in 30 mins. They also have a small kids section so my 4,7, and 10 year read books and played with toys, which made it even easier.

Needed to get a Visa for a trip I am taking with 3 friends and AnyVisa cut through the ponderous…read morered tape and got me the Visa within a week saving me a trip to the embassy in Ottawa and the hotel costs. They also got the Visa's for my travel companions. Friendly staff kept me in the loop the whole time. 100% recommend them and will use them again if the need arises

Wonderful company! Excellent service, professionalism and great attitude! Highly recommend!read more

I worked with Katherine Albener was my order manager. She was thorough, efficient, and simplified…read morethe process tremendously.

Very knowledgeable and professional. Highly recommended! Very knowledgeable and professional…read more Highly recommended! Very knowledgeable and professional. Highly recommended!

I think the business name speaks for itself, and if you are here, you are really here for only one…read morething, which also means you need this one thing cause you are going somewhere (and hopefully somewhere fun). It is a pretty central location, as if you are driving there is a paid parking lot, and if you are taking transit it is not that far to walk here. OK, that being all said to getting here, then the next question, yes you can book online for an appointment, that is also the best option is to book online, but if you like to roll the dice, and many of you do, well then the walk in option is here and I can say I am two-for-two for having an awesome experience, including the wait time. On my most recent visit, the line-up was pretty deep, but the people know exactly how to move the line-up. I honestly thought this was going to be a +2 hour process, and it wasn't. Right at the start when you come up to the third floor you will see a security guard who also guides you to the correct line-up, as you could be coming just to pick up your passport from here, or other odd inquiries. The main line-up is for the pre-screening, where the person who is working goes through your application and to make sure you have everything you need to get to the next step (signatures, photos, supporting documents) and then provides you with a slip and tells you to wait to watch your number to appear and go to the appropriate window. Once you are through this, the last part is easy, it really is just collecting payment. The biggest thing is, make sure you have the application filled out, and also the checklist of everything you need with the application, cause if not, you are slowing the whole process for you, and the people waiting behind you, as you will see the eyes roll.... especially when you are one of those people that comes well prepared. All-in-all my visit has been great, and the people here are good too.

I came here to renew my passport, arrived at 12:30pm on a Thursday, and I was all done by 1:30pm!…read moreIt's close to Landsdowne mall and Richmond Public Market, so you can go do some shopping or grab food easily after. The staff at the counter was so friendly and efficient. The washroom is clean. I had such a pleasant experience.

Very knowledgeable professional and excellent customer service that will benefit everyone who needs…read morehelp with travel booking and insurance services. Highly recommend this business.

I can't begin to say how horrible the customer service is. I applied for a visa for my daughter,…read moreits taking a little more than expected time. This isn't a big deal. I called to ask what process they have in place in case we run out of time. At which point, the person on the other end just became upset and scold me that she doesn't know and its not her problem. That is, she's done all she can. That is not how you offer customer service. You don't (a) get upset at customer for asking for contingency plans (b) you don't say it's all you can do and (3) you don't hang up on the customer multiple times. I'm sure that in most cases there isn't anything you can do, but you run a business, there's so many ways you can answer that question.

I used their Miami office and let me tell you. These people are GODS among men. None of us are as…read moreworthy of breathing the same air as they are. If I were a wealthy man, I would leave them half my assets, even if all my children hate me for it and my wife threatened to divorce me. If they needed a kidney, I would give them both of mine and go on dialysis just so they could have a spare on ice. Heck, i'll give them my kidneys even if they are just curious about how kidneys taste! In other words, they got my passport back to me a full week before the due date. I am now going to start a lobbying organization to convince Yelp to let me give them 6 stars because 5 stars feel so inadequate that I might as well be spitting on them.

Very helpful, but cater to mandarin Cantonese speakers, my wife speaks mandarin that is why we went…read morethere. Reminded me off when I was in China, very direct, but very quick!

Paid a premium for the agent to commit massive, expensive and very stressful blunders only to be…read moretold "oh but we have amazing reviews on google". So if you want to pay a couple hundred dollars for the stress of almost missing your international connecting flight in the 4th largest Canadian airport- don't worry the professional agent who booked said flight on one of the busiest travel days of the year will just tell you "I did nothing wrong, the connection time is legal, just tell people to let you cut in line. Calgary international is a small airport...". Poor customer service, poor organisation, poor planning, and genuine lack of professionalism. Save yourself the hundreds of dollars and stress and procure another travel agency or just do it yourself with sky scanner- you'll probably have a more efficient and reliable itinerary that way

The flight I was enquiring about was for 1 adult and one child. the total was $348 . This company…read morewanted $75 each for a booking fee, an additional $150 dollars, half the flight cost. Would never recommend these people. Outrageous.