We took our dog in to get bathed, nails, and a hair cut. Our groomer,Lauren was fantastic! She did…read moresuch a great job! You could tell that her and everyone that was working that day truly love the dogs and love their job! Great job PetSmart

the people there were very friendly, but the grooming service on my dog was horrible…read more this wasn't my dog's first time at the groomers so there weren't any problems with that.. i took my baby to get trimmed up all over,bathed, and teeth brushed , i came to get him two hours later and my baby looked basically the same! the only thing the groomers had done was trimmed down his genital hair and bathed him, everywhere else was still extremely out of place .. i definitely will not be returning for EIGHTY dollars

We had an excellent experience with Dory, our dog trainer and saw a noticeable difference in our…read moredog right away, our English bulldog, Kovu. What really stood out was how she took the time to explain the specific traits and characteristics of our dog's breed and personality. That insight alone helped us understand our dog on a completely different level. Her training techniques were clear, effective, and easy to apply at home even though we only have few sessions. Instead of just telling us what to do, she explained why certain methods work, which made a huge difference in how consistent and confident we felt during training. You can tell she genuinely cares--not just about training the dog, but about making sure the owners are set up for long-term success. The guidance she provided has made everyday interactions with our dog so much smoother. Highly recommend her to anyone looking for a knowledgeable, patient, and effective dog trainer. Thank you Dory! Will see you soon.

Dory Hoffman is a God send for our rescue dog Tux and us! Our dog was neglected and crated outside…read moreby the previous owner and suffers from extreme separation anxiety displaying destructive behavior. The night before her home training she gave us instructions on how to crate him at night and IT WORKED! He slept peacefully all night. The day of our training, we learned techniques only someone with her decades of expertise would know. My husband who had pets since childhood was surprised by what he didn't know. Dory taught us how to teach him boundaries and how to make the crate a positive experience. Dory's in-home assessment, training tools and positive learning techniques set us up for success. We are looking forward to joining her group training as our next step. Thank you Dory for what you do!

Your dog is NOT safe here and DO NOT TRUST THESE PEOPLE ALONE WITH YOUR DOG! My dog was attacked by…read moreanother dog during a 4 week board and train twice in the same day here on 06/21/21. They had a fight in the morning and a second one in the evening. The dogs were left unattended, together during day play. The "handlers" apparently blew the airhorns to get the other dog to stop attacking my dog, that didn't work so then ran to get Adam. What if he wasn't there? My dog would probably not be here today. My dog and the other dog were put back together later the same day, which does not make any sense to anyone with a functioning brain. I didn't know the extent of my dogs injuries due to the attack. Adam tried to negotiate with me to pay the vet bill from his vet even before me being able to see my dog. MY DOG GOT ATTACKED DUE TO YOUR NEGLIGENCE. He offered to give me a free week if I paid $500-600 for the vet bill. Just goes to show you how absolutely money hungry he is and what he's willing to put at risk ( YOUR DOG). I took my dog to our regular vet that Thursday and he had to have 2 drains surgically put into his leg to let it drain and keep swelling down. Not once did Adam apologize for what happened. Not once did he express any compassion or sympathy. That's when I realized it's all just money for him. You and your dog are just another dollar sign to him. This is just a warning for those of you thinking of coming here. He hires people off the street who have 0 dog training or experience with handling dogs to work for him. He is an extremely rough handler, i've watched him myself. The things that are done to your dog when no one is watching makes my blood boil. Please think twice about what may happen to your pup while in their care. My dog paid the price, don't let yours also. We've had a long 3 years of recovery for my dog to be able to trust other people and dogs again. He will never be the dog that he was before because of Adam and Obedient Paws. Please, if you love your dog, don't walk, RUN far away from this place and this man. You will be doing your dog the greatest service.

My wife and our five month old Lab pup learned so much, from walking leashed obediently, to off…read moreleash recall - this is an amazing program! Especially for our puppy who was shall we say a bit hard-headed. It's been a month since we finished our training, and she is still benefiting from what we learned.

I was so nervous to take my dog out because she usually freaks out... bad. I went to Zoom Room with…read moreher for an evaluation to see what type of training might help. The staff was so patient and kind to a worried dog mom. Molly & I got set up for some private lessons and had our first one today. I really appreciated that the trainer, Emillie, recognized when Molly was stressed or nervous. She worked with us at Molly's pace, not mine. That made all the difference in how Molly got comfortable in the new environment. On the ride there she was antsy and scared in the car. On the way home she was relaxed and happy. That alone was a huge WIN on day one! I can't wait to see what comes with our next lessons. Check out their dog peanut butter (I had to buy more) and selection of treats (we took home some Valentine's Day dog cookies).

We were attracted to zoom room because of the great reviews and the possible socialization of our…read moredog with other dogs in group sessions. We were impressed with the staff. They were very knowledgeable and very pleasant. Based on our observations, I would recommend zoom room for groups and group training. But unfortunately I wouldn't recommend private lessons. Our new rescue puppy did have some temperament issues and they said that private would be better place to start. The only training that was offered was click training. It's a very methodical approach that takes a lot of time and patience. The trainer was very well-versed in this method but the bottom line is that one type of traing doesn't fit all. This was the only method that was offered. They didn't give us the handouts in the beginning, which would've greatly assisted us assimilating the rules and expectations of click training. They gave it to us after three sessions and we paid for four 30 minute sessions. This sessions were conducted in the main room of the facility. Unfortunately, we could hear clicking sounds from people waiting for the next group lesson which totally threw off our dog's training and was an expensive waste of precious of time. So I would definitely not recommend private training at this facility - especially at $75 for 30 minutes! On a personal note, we eventually solved the problem by having our dog visit daycare on a regular basis. Our rescue puppy simply needed exposure to other dogs and a whole lot of TLC!

We currently have a an 8 month old red nose pit bull that is very hyper and to be honest just out…read moreof control. I have a small child in my house and decided that if we were to keep the dog we had to get a dog trainer in the home to correct some of his behaviors. My husband searched around on Craigslist and decided on Travis. When Travis arrived to our home he was very professional and prepared to immediately begin working. Within the first few minutes of Travis interacting with our dog we noticed a change in behavior. Clearly we were not interacting with him properly which is part of the problem. After the first lesson my dog was coming on command to his name and learning self control. After our second lesson he was learning not to bother my small child as he played nearby. We have 4 more lessons in our package but as of now we are definitely satisfied with the progress the dog is making.

Travis is an amazing dog trainer. He reshaped our Great Danes behavior when it came to leach…read morewalking and listening. We have been to Care A Lot's training for their puppy training and it did nothing for our dog. Travis came to our house and sets up a personalized training program for what our dog needed. I highly recommend Travis!!!

My 18 mo Berne doodle loves going to Happy Tails!! And I love all the pictures they post of the…read morefun he had. We have been going at least 2times a week since Aug The staff are very friendly and helpful. I appreciate the flexibility to drop off any day without always needing an appointment. We have also done several overnights and have been very happy with his care while there.

I'm going to let our dog Sinbad write this for himself: "I…read morestart whimpering and crying with joy an entire block away from Happy Tails. Once I realize where I'm going "wanna go to camp??‽" I lose my everlovin Cavapoo mind. Seriously. Swimming playing with dogs big and small, everyone knows me by name. I'm basically a rockstar here. Can't bark enough great things.

If I could give this location ZERO STARS, I would!!!!! The customer service my husband experienced…read morewas absolute garbage he came for an appointment today and after I spoke to someone yesterday they claimed they had no idea what was going on and how the wouldn't be able to go in for our scheduled appt bc "whoever scheduled it messed up". Unorganized, rude and overall just gross.

This has to be the best Banfield I've ever experienced, and I've been to quite a few locations…read more Each and every one of the staff gives us caring and undivided attention from the moment I walk in until we check out. Showing care is the biggest thing. Patients and customers can tell the different between caring and not caring. Unfortunately, my pet had a seizure and I brought her right in at 7am without an appointment. Unlike other locations, the moment I walked in, even with other customers ahead of me, they addressed me with a "good morning, I will get right with you as soon as I finish up with this patient. Is there anything you need while you wait?" I told them I had an emergency. The moment those words left my mouth, both assistants heads turned and asked me immediately what I needed and what had happened. They apologized politely to the other patients and took care of us right away. We got into a room and they made sure my pet was stable and comfortable. The doctor doesn't arrive until 8am but they constantly checked in on us and visited my pet. They even brought her in treats and a water dish! I have had some terrible experiences at other Banfield locations in the area. Because of our wonderful experiences here we have recently made this our permanent provider location. Best choice we ever made. Doctor Lillian Figueroa is extremely caring, friendly, personal , and knowledgable. One of the best doctors I've ever met, and definitely one of the best in Banfield. She respects our decisions and concerns, and supports us in the best way to make sure our pets get the proper care in the hospital and at home! This is showing care! This is how it should be everywhere! Thank you so much to the staff and doctors of this N Military Hwy, Norfolk Banfield!

Heather is an expert in her field. Whatever issue I've had, she has suggestions and solutions for…read more She is flexible on time and scheduling a breeze. I can't recommend Heather enough.

Heather from Duality K9 is my hero!! My dog Booker has extreme separation anxiety. So much so, I…read morecould not leave my home without him. He would bark, destroy things and literally make himself sick. I was on the brink of having to re-home him. Booker went to the 4-week board and train. Heather sent twice weekly updates on Bookers progress with videos (which helped with my separation anxiety ;). When he came home I was incredibly pleased and honestly a little surprised, knowing him from before, at how well he did. Now, when I leave, he goes in his crate, settles down, and doesn't bark (I have a video to watch and listen to him). He is a completely different dog. Heather has come back for follow- up visits (included with training) to work on leash walking and his reactivity to other dogs. In less than an hour, Heather showed Booker and me how to have an enjoyable walk together. I cannot recommend Duality K9 enough.

Clare is the BEST!! She gives my Charlotte lots of love when I can't be there to do it! The…read morecomfort and wellness she provides with her service is immeasurable ~~ and many times with last minute notice because of the crazy business I run. Thank you Clare for being my doggie's second Mom -- you are truly a lifesaver!

South Paw Pet Services has cared for my two retrievers for over two years. My dogs are my life!…read moreShari and her team are consistently caring and communicative. She gives my girls love and great walks 5 days a week. I have also asked her to help me when I go on vacations. At one point she cared for them for three weeks! I have often required extra visits due to my military work schedule. I love the daily pictures that she sends to my phone.! Shari never hesitates to tell me if something is off with my home or my retrievers. She gives loving corrections to them and I have seen a huge improvement in behavior over the past two years. I fully trust her with my girls and my home. I can not say enough good things about this company and their services!