the best ever! Nail trimming for my girls(with longer wicks in their nails) can be traumatic …read more Emily with her steady focus and hands and Ashley with her ability to distract and comfort my girls... what a blessing to have Pet Supply Plus in my neighborhood and for having employees that care about their clients. Kolleen Ruffino- Kenosha, WI

The customer service at this store is just beyond amazing. I was in the store on Friday, August 22,…read more2025. I had to get some birdseed and each bag is 40 pounds. The employee said can I take that out to your car for you? It was such a blessing to me because I cannot be lifting that heavy bag due to breast cancer treatment and chronic pain. The girls there are gems!!

Have been coming to this establishment since it was in its previous location. Was on a job…read moreassignment in the area and went to check out the store. Long story (and assignment), but left town with a hand fed baby African Grey parrot! Had been a big dream; never thought it would happen. Going on twenty years later, he is still doing well. He has led quite the unexpected life. He travels all over the country (and loves it.) He has adapted well to everything. Usually with good cheer and a sense of adventure. I am convinced that is due to how well socialized he was when he was little -- and hand-raised by Jo. This is such a unique place. A store, yes, but more a baby parrot haven. They are raised like children. And it shows. You would like to purchase a parrot? Not so fast. You will be kindly, unobtrusively, but thoroughly checked out. Do you know what you are doing? Getting in to? Understand the attention and resource investments? For your lifetime (likely)? Does the parrot like you? (Really, the parrot will decide.) They might refuse to let you leave with one of their babies. Understand this transaction is taken that seriously -- before you go here. Otherwise, the store itself has everything imaginable parrot related. Questions will receive knowledgeable answers. I even got my veterinary referral from Jo. It is really hard to find a good avian vet. (We're still going there. Even if we have to drive hours to get there. Worth it.) The store has everything you could need for a parrot. Cages in every size and shape. So many toys -- screened for safety. Any healthy parrot food. There are play nets and exercise trees. And ..... there are baby birds. Jo finds responsible, local breeders who maybe have one or two breeding pairs of parrots. She finishes the hand feeding at the store and socializes the baby birds. I am convinced this is why Dorian has never plucked, screamed, bitten, any of the usual parrot behavior challenges. He is a cuddly, curious, adventurous soul. Jo's Exotic Birds is a serious parrot place. Just understand that the parrot's interests are respected here. Outcomes are reliably better that way.

Super nice store. They have everything you need. Lady on the front is so nice, and good prices…read more Just look at this cutie!

Staff is super nice and very helpful…read more Store is clean and well stocked. Bird feed, bird baths, feeders, and many other items. Very nice Store. Stop in and check it out!

Wonderful staff. They are so helpful. Big selection of foods, feeders and assorted gift ideas.read more

Petco on Green Bay Road in Kenosha is very well managed. Friendly associates. Store always clean…read moreand well stocked. Always get a greeting and a thank you.

Poor service. 3 degrees out. Groomer called in sick Door locked at 8 35. Had 8 45 app. No call…read more Door opened at 8 43. But they want 48 hr notice.

Everyone that works at the store is so helpful!! They have been supportive of my pickey eating and…read moresick kitties. They always recommend things to try and if something doesn't work out, I'm able to exchange it for something that does. They care about their customers.

what an absolute horrible business! They overcharge you & when you call them out on it they call…read moreyou a liar & yell at you & demand you never shop there again. Sorry, but when we come in WEEKLY and buy the exact same items, yet get charged a different amount every single time & then when we finally ask for a receipt for once to discover you over charged us you want to claim we somehow hid the "extra item". You searched your database to find my personal phone number to call to yelling at us & refusing to even allow us to speak. The second we'd try to say anything you'd hang up like a child. Your manager needs some serious training on proper customer service & how to actually talk AND listen to people. Also, learn to properly label your animals. just like the bamboo I called you out on before, that "banana spider" you have in there does not carry the spider morph. it is just a plain, single gene banana. When we pointed it out to one of your associates last week when we were in, he told us "yeah, we know, but we think it has a "wobble" so we labeled it as spider too. That's not how that works! Stop ripping people off & then yelling at them when your called out on it. Your manager needs to put her narcissism to the side, as someone who has worked retail management for over 10 years myself, I could never imagine telling a loyal customer who shops at my establishment multiple times a month, every month, for over 5 years now to never return rather than just accept that maybe my sales associate made a mistake. You are a grown, beyond middle aged woman, who acted like a toddler. Learn proper customer resolution skills!

this place is amazing. My Australian cattle dog loves going here for her bath and nail grind. They…read morealways treat her like a queen. She's so soft after and is great for her spring shedding grooming I've also referred my in-laws to take their two dogs here as well a boxer and a Weimer Reiner that have severe anxiety for nail cutting, but when they came here, the dogs were super calm and they were able to trim their nails no problem they must work some magic here!!!

I brought my little 12 year old yorkie Nylah in there this morning for a nail trim, this was our…read morefirst time going there. From head to tail was recommended through a post I did on Facebook, because she is a very anxious girl. When I called to set up the appointment in the first place the person I spoke to was super nice answered all of my questions and reassured they would take great care of Nylah. When I arrived this morning I spoke with Whitney, and I let her know more about Nylah and how anxious and scared she gets going to groomer. And she came up with a plan to ease Nylah into it and do as much as she would allow without pushing it. I knew Nylah felt safe and comfortable there when we were getting ready to leave and she kept walking back to Whitney. Nylah would never do that at any other groomer, she would be ready to dart out the door as soon as she was done. I'm truly grateful for Whitney, through the crazy busy morning they had she still took the time to make sure I was heard and took her time to comfort Nylah as well. Thank you so much for an amazing first visit! Nylah will definitely be back!

Grooming services at Bentley's are great!…read more Our beloved boy needed a Spring Cleanup and even though we were reluctant to take him in for grooming somewhere- we are very happy we chose Bentley's and their wonderful groomer Amy. She was more than happy to help put our concerns at ease and take great care of our Golden. He looked great afterwards and feels good to be rid of some of his winter under coat. We will definitely come back to see Amy again and appreciate her care when grooming our pup. If you are looking for a groomer in the area, we highly recommend their services! Happy Tails!

I have been to this particular store many times and they have been very helpful! If they don't have…read moreit out on the shelf, they will check in the back right way and bring it out. They will also put things aside for you if you call ahead and bring it out to your car if you would like them to. They honor veterans, police and rescue with a 5-10%( forgot which one) discount which is great!

I think it is absurd and inhumane for petsmart to have companion animals in small cages alone…read morewithout any stimulating things for animals who are not mindless, but very intelligent creatures. it is also ridiculous you cannot socialize or pet the animals and the animals do not receive any affection or physical care. Animals need more than a box of isolation with no human interaction. The conditions petsmarts puts these animals in do properly care for their physical and emotional needs.

Terrible customer service all around. Honestly the level of apathy displayed by the store personal…read morewould be amazing if it wasn't so disappointing. Lost a customer for life.