Very disappointing experience with this company given their years in the area. Walked in and…read moreadvised sales person that I really had no budget. He steared us toward quite mid grade carpet at best. When carpet was delivered installer advised that he wasn't sure we would have enough. Reality was that we did have enough for probably a closet or small room. After the install we immediately noted visible seams in the middle of the room and damage to the drywall base on new drywall in my sons room. We called Yanceys and the installer came back out and said that there was nothing he could do about the seams and that the carpet looked like "different color" to him. The salesman advised at that point they would get the manufacturer involved and that's the last we heard from them. Regarding the drywall we were advised to "get a quote to fix it and as long as it's not outrageous we will pay for it". I've never dealt with a company that just really doesn't care. Very disappointed and would not recommend them at all. I will not work with them again.

Just had Brand New Laminate Floors installed in my Kitchen...They did an Amazing Job...Can't…read morebelieve how Perfect it was...They even Cleaned up after themselves...I will never go anywhere else...The Floors are Beautiful...This is the 7th Time I've used them and have never had any issues...Thanks again

Everything! Great accommodating company! Great showroom and friendly service! Took care of all…read moreour needs!

I worked with Banter for ordering bathroom tile and carpet for our 2nd floor during a large home…read moreremodel project. I found their prices to be very competitive, staff was friendly and communicative, and they did a great job with carpet install (their one-man team was shorthanded and went above and beyond to get the job done with the timeline we had agreed to). They were also very helpful when I went into the showroom to select carpet. Looking forward to working with them again on our basement project!

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

I had the pleasure of working with Jacob. He came out to my home, took some measurements and…read moreprovided pricing on several window treatments. He was courteous & professional. My husband & I decided on the Hunter Douglas Pirouette and Alta roller shades. They look beautiful & I am happy the project is complete. I will be going back to the store for one more project. Thank you Jacob for making my windows look beautiful & I look forward to working with you again.

I had a great experience when purchasing my new living room carpeting. Joy was very helpful and…read moreprompt when answering any questions I had. Delivery and installation was great. Not only was the quality of the carpet great, the price was better than elsewhere in the area. Overall i was very happy with my purchase and my experience.

We recently finished our attic and the job was quick, professional, and on budget! Great guys.read more

From the owner: We are a locally owned small business that specializes in flooring and tile installation in the…read moregreater Northwest Indiana area. With our 3+ years of experience, we provide our customers with a wide range of services including tear down, repairs, and new floor and shower installation (vinyl / laminate, wood, or tile). No matter the size of the project, we take pride in our excellent work, offering competitive fees and an ability to deliver outstanding results on time - every time. Call or text today for a free estimate for floor repairs and/or replacement, residential and commercial.

The receptionist was absolutely rude, did not care to answer questions and just hung up the phoneread more

****BEWARE OF SOUTH SHORE FLOORING**** We ordered two Hansgrohe brushed nickel shower kits from…read moreAmazon thinking they were coming directly from Hansgrohe. When we realized that only part of the order was sent and what was sent was a much less expensive chrome finish, we realized that the products were actually sold by South Shore Flooring who is impersonating Hansgrohe on Amazon. I was told by, Hansgrohe, who have been incredibly helpful with this, that South Shore Flooring is not actually a Hansgrohe distributor. We called South Shore Flooring and the sales manager refused to talk to me (first sign of fraudulent business practice). A customer service rep from South Shore Flooring, Andy, has told me various reason why they won't exchange the wrong items they sent me for what I ordered, from Amazon won't let them (a lie), to "there is just nothing they can do". The reality is that they could do a lot including be an honest business, but it is clear that they are not honest and will rip you off if they think they can. Not only will they not exchange for the items I actually ordered, but they also haven't offered to refund me the several hundred dollar difference. This is probably the worst customer service experience I have ever had and the problem was their fault. I am simply asking them to fix their mistake. ******AVOID THIS COMPANY*****

Jim and his crew were excellent to work with. They demonstrated years of experience and expertise…read moreinstalling our new flooring and were very flexible with scheduling. Jim was so responsive to all of our texts. They showed expert skill and and were able to troubleshoot and fix some unexpected soft spots in our flooring base. I felt like I was in great hands the entire time we interacted with Jim and his staff. They made the process so easy and seamless! I would highly recommend this company.

From the owner: Jim Swan's Flooring, Inc. is a Cedar Lake, IN Flooring Company that works to install high quality…read morefloors on time and within budget. We pride ourselves on our outstanding service and work to meet your needs. Call today.

Jerrod Pozza is a horrible craftsman. Came to refinish our hardwood floors three separate times in…read morea two month period. Will not honor our written one year warrantee free from Defect. We are left with uneven poly, chipping poly, roller marks the entire length of all floors, spots that are chipping in all rooms. Stain is not consistent and not fully covered in some areas. We have stain on our carpets, tile, fireplace, and dripping down our carpeted stairs. Moved refrigerator and scratched the floors. Can't get a call back from him because "he's checking with his lawyer this never happens to me before". This was Nov 28. Today is February 17th. Left us with a mess! Poor businessman, unprofessional, poor craftsman, poor communicator. Beware of Jerrod Pozza!!!!! Jj hardwood flooring and home remodeling!!! Beware!!!

Andy answered by emails inquiry right away and explained the process as we looked together on line…read more I have hardwood and debated over the cost of professional sanding or Mr Sandless. Professional sanding gets dust everywhere and I was not feeling that in a house where it would linger- get into my furnace etc..My house was pretty empty in these rooms and I was getting new furniture. I had measured all my rooms so I had a good handle on what he needed to know. He gave me a phone quote, set up the appointment the exact day I needed it. He arrives with a coworker promptly on time and went on to walk the rooms with me; explaining the process. He had a tablet that showed me the quote and work price which was as agreed and we signed there and he emailed me my quote right there. Very impressive. He said if anything changed he would call me as I was home that day. The work is fairly quiet, he updated me once they had the floors stripped. There was no strong odor. He pointed how much improved many areas were that were damaged. I was so pleased. He let me know how much more time they had and the final steps . When they were ready to put in the final coat he called me to let me know they would back their way out and it would take 30 minutes to dry; not to put furniture back for 24 hours. The floors were stunning, practically flawless and so dry in 30 minutes. I am so happy and saved a boatload of money. 3 rooms $802. Just do it- so worth it. They even helped me bring in my new wool rugs that were way too heavy for m to lift. Love you guys!

I interviewed three companies before I hired MR, Sandless. He offered the best review of just what…read moreto expect and the best price as well. I showed the results to my friends and Realtor we all agree great job well done. Joe In St Charles

Highly recommended. Very professional and knowledgeable. Installers were very professional and…read moreexperienced. New floor looks great!

Wilson Gee and his installers did a wonderful job with my mom's house in Crete. They were…read moreextremely customer service oriented, kind, thorough, and clean! Great job!