Loved the selection and prices and they were very knowledgeable. We received quality tile and a top…read morenotch install! We will be coming back and highly recommend them!

From the owner: K5 Hard Surfaces is a retail Tile & Supply store offering a unique selection in tile ranging from…read moreaffordable & trendy to high-end designer tile. Our showroom has thousands of tiles to choose from and we offer one of a kind customer service. Our top-notch installation is offered exclusively to our tile purchasing customers.

Jerrod Pozza is a horrible craftsman. Came to refinish our hardwood floors three separate times in…read morea two month period. Will not honor our written one year warrantee free from Defect. We are left with uneven poly, chipping poly, roller marks the entire length of all floors, spots that are chipping in all rooms. Stain is not consistent and not fully covered in some areas. We have stain on our carpets, tile, fireplace, and dripping down our carpeted stairs. Moved refrigerator and scratched the floors. Can't get a call back from him because "he's checking with his lawyer this never happens to me before". This was Nov 28. Today is February 17th. Left us with a mess! Poor businessman, unprofessional, poor craftsman, poor communicator. Beware of Jerrod Pozza!!!!! Jj hardwood flooring and home remodeling!!! Beware!!!

Everything! Great accommodating company! Great showroom and friendly service! Took care of all…read moreour needs!

I worked with Banter for ordering bathroom tile and carpet for our 2nd floor during a large home…read moreremodel project. I found their prices to be very competitive, staff was friendly and communicative, and they did a great job with carpet install (their one-man team was shorthanded and went above and beyond to get the job done with the timeline we had agreed to). They were also very helpful when I went into the showroom to select carpet. Looking forward to working with them again on our basement project!

Jeff came out to clean and repair my ceramic floor. I had one other estimate which was much more…read morethan his. I needed some grout repaired and I wanted the existing grout cleaned and dyed a darker color. The whole process took about three hours and now my kitchen floor looks brand new. The new grout color is contrasting and is beautiful!! Jeff was prompt about coming for the initial estimate and was on time for the job. The nicest guy you'd ever want to do business with. I highly recommend him for any tile cleaning/grout work you need done. You'll be happy you called.

From the owner: We specialize in Tile and Grout cleaning, sealing and repairs, No-Sand wood floor refinishing,…read moreNatural Stone Cleaning, Sealing and Polishing and Commercial Carpet Cleaning.

Robert did a great regrout and multiple tile repair at my home. Very professional and clean…read moreworkmanship. Definitely recommend.

Thank you so much to Grout USA. Great Value/professionalism all around. And got the job done…read moreperfectly. Reaching back out for all my Grout related future projects.

We had Capstone Construction remodel our kitchen last summer. They took it down to the studs,…read moreinstalled recessed lighting, appliances, cabinets, flooring, tile backsplash, etc. They also remodeled a closet and installed a window in our bathroom. All the projects turned out great. I have dealt with some shady contractors in the past but Tim, the owner, is a true professional and I trust him in my home.

From the owner: Services: Basement Remodeling, Bathroom Remodeling,…read moreFlooring, Interior Designing, Interior Renovations, Kitchen Remodeling, New Additions, Painting, Tile Work, Staging, Real Estate Staging

If I could give them less than one star, I would. Immediately after having a $9,000 kitchen…read morecountertop installed, it started staining. I went with the stone they recommended because they said it was more durable than what I originally wanted to purchase. But actually it was just more expensive. I've been emailing, texting and calling for almost 9 months and no one will respond or help to get it resolved. I never write reviews but I want to warn consumers before they spend a lot of money and are disappointed in less than a month.

Overall, I had an excellent experience with Marty and the staff in selecting my quartz countertops…read more They had so much patience with me after coming to the showroom in Steger, but I imagine they're the same way with all their customers. I'm so satisfied with the install and care the installers took with my countertops. All I can say is WOW!!! I am so blown away and enjoying the new look in my kitchen. To Marty and the entire team, Excellent job and THANK YOU FOR EVERYTHING! Sincerely, Mike Simmons

The receptionist was absolutely rude, did not care to answer questions and just hung up the phoneread more

****BEWARE OF SOUTH SHORE FLOORING**** We ordered two Hansgrohe brushed nickel shower kits from…read moreAmazon thinking they were coming directly from Hansgrohe. When we realized that only part of the order was sent and what was sent was a much less expensive chrome finish, we realized that the products were actually sold by South Shore Flooring who is impersonating Hansgrohe on Amazon. I was told by, Hansgrohe, who have been incredibly helpful with this, that South Shore Flooring is not actually a Hansgrohe distributor. We called South Shore Flooring and the sales manager refused to talk to me (first sign of fraudulent business practice). A customer service rep from South Shore Flooring, Andy, has told me various reason why they won't exchange the wrong items they sent me for what I ordered, from Amazon won't let them (a lie), to "there is just nothing they can do". The reality is that they could do a lot including be an honest business, but it is clear that they are not honest and will rip you off if they think they can. Not only will they not exchange for the items I actually ordered, but they also haven't offered to refund me the several hundred dollar difference. This is probably the worst customer service experience I have ever had and the problem was their fault. I am simply asking them to fix their mistake. ******AVOID THIS COMPANY*****