they charged me for something that they did without my permission. Extremely unprofessional. It…read moredoesn't even deserve a one star I can't change it to zero.

From the owner: Previsouly Jack Sherman Toyota, Williams Toyota of Binghamton opened in February of 2022 as part of…read morethe Williams Auto Group.

I did a bit of extensive homework for a person coming into this area with a rather unique, one of a…read morekind, collectors vehicle; what I could go wrong. ABSOLUTELY NOTHING!! THE VERY BEST diesel mechanics in the Tri-County area!!! Absolutely not disappointed at all!! Brian in the service department is absolutely outstanding! Odd, unusual, pleasantly surprising, and incredibly grateful experience, with this very unique dealership offering such an incredible ethical value system. It might just be the first time ever, in dealing with any dealership here on planet Earth, where the price point is oddly consistent and normal, to that of the areas independent competition, relative to proposed proficient technicality offered in the Broome County area. Thank you so much for taking such great care of Violet!!! 100% ALL GRATITUDE!!

I had an issue with my 2022 Chevy Blazer RS- I originally took it to the dealership i purchased it…read morefrom , their service department could not figure out what was wrong with it after 2 visits. I then called Botnick and was able to get an appointment right away and after having my vehicle for the day they figured out what was wrong. They ordered the parts immediately and my car was right back in the following week and repaired. I worked with Chris, who let me know what was going on at every step. Very professional, kind and courteous. I will for sure be using Botnick and their service team for any future problems, or new vehicle purchases. Thanks so much!

I purchased a vehicle here last November. I had a few minor problems & I felt they resolved them…read moresatisfactorily. Good place to buy a car.

From the owner: Quality used cars, trucks and vans.read more

Leo and the crew at Priceline Auto in Johnson City, NY sold me an excellent one-owner Toyota…read moreTacoma. The deal was very fair Leo and his folks were very friendly and accommodating. There was a small issue with a sensor that they took care of quickly and completely. I live about 100 miles away from the dealership so they saved me a trip by setting me up with a repair shop close to home who took care of the problem. I recall reading a generally negative review on another site where the customer complained that the company seemed a little too laid back and its employees seemed to be more interested in watching a soccer match on television than selling cars. For me, that was a plus, not a minus. Unlike visits to other car dealerships where it seems as if the sales rep is always trying to convince me that I am his/her new best friend, Leo and the folks at Priceline are not those phony, cookie cutter car sales reps, but just decent people trying to do a good job for their customers. I think that they realize that they won't make every sale but that if they treat their customers and would-be customers properly, they will come out far ahead in the long run. These are the type of people that I enjoy doing business with. I highly recommend!

I set up an appointment date and time. When I arrived I was told that the car was sent to the…read moreauction. No I'm sorry...No call in advance letting me know...No customer service skills whats-so-ever. I even sent an email looking for an explanation about the mix up and they couldn't even be bothered to replay. What a lousy way to treat a potential customer right from the same neighborhood your business is in. I'll be sure to tell everyone about how well you treated me...That you can count on...Last time they'll EVER have an opportunity to sell me anything...

I don't usually leave reviews, but this experience deserves one…read more I negotiated on a truck with this dealership and was very clear about my conditions: if they weren't going to move on price, I wanted new tires and brakes included. The salesman agreed--multiple times--that the tires would be replaced. Based on that, my wife and I took time off work and waited a couple of days while the truck supposedly went through their shop. The moment I arrived, I could tell something was off. The truck still had the same worn tires on it. When I asked about it and requested the service invoice, I was told they decided not to replace the tires because they had "less than 50% wear." That's not what we agreed to. What makes it worse is that they had days--and even a phone call right before I came in--to be upfront about this change. Instead, they waited until I was there, after I had already rearranged my schedule, to tell me they weren't honoring what was discussed. That's not a misunderstanding--that's poor communication at best and misleading at worst. I left feeling like I had just been dragged into a bad deal, and it completely killed any trust I had in this place. Based on my experience, the negative reviews here don't surprise me at all. If you're considering buying from here, get everything in writing and don't assume verbal agreements will be honored.

I took my 2010 Supercharged 2010 Challenger R/T for timing chain recall. It took 3 months to get an…read moreappointment, car sat outside for 3 weeks before the work was done, covered in snow. In other words, a month for a 4 hour job, according to recall notice. Then George called and wanted $880 because they had to do additional work because of the blower. I paid them almost $300. After the car was brought home I put it back in the garage. Days later I noticed a dent in the corner of my hood. and a few paint chips. It looks like the hood was shut down while something was under the hood, like a TOOL,maybe? Several frustrating phone calls later, George said he'd check their pictures. It's been a month today. Don't take your car here. Don't buy from them.

These shooster's couldn't sell me a pair of shoe's at this point...They gave me a price and shook…read moremy hand...When I came to pick up the car they tried to raise the price and told me that I must have had a hearing problem...They said there was NO WAY THEY HAD TOLD ME THAT PRICE...not to mention the additional adjectives they chose to use to verbally abuse me with...The uncouth proprietor needs a bar of soap for his filthy mouth...If you buy a used car from these SHOOSTER'S you had better know a good lawyer to recover your money...