I had such a great experience here and honestly wish I had found this place sooner. From the moment…read moreI walked in, everything felt clean, calm, and really welcoming. The staff was super friendly and made me feel comfortable right away. My esthetician Genesis was amazing--professional, quick, and really attentive. She talked me through the process, checked in to make sure I was okay, and gave helpful tips for aftercare. She was so sweet and funny and made the time go by super fast!

I am beyond devastated. Worst experience ever. From start to finish. I don't know where to begin…read more This was my second time back at Sugar and Glow in Downey after many years of having a bad first experience. The few times I've been sugared here have been the most painful experiences. I've been getting sugared ( Brazilians) to be specific FOR YEARS so im no newby to the pain. I didn't decide to leave a review of my experience up until now because at the least, on my first experience I received exceptional customer service. Today just left me feeling really devastated. The customer service with Sugarist Kathy was shocking. I don't understand how someone in this type of field could be so unwelcoming and careless. It felt like she did not want to be there. She did not bother to introduce herself kindly or interact with me in any kind of way. She seemed very annoyed. She didn't care to make me feel welcomed or comfortable in such an intimate service. During the service I expressed to her that she was going too fast for me as I was in extreme pain from the way she was applying the sugar on my skin to the yanking of the hair. She stated that it was because I was on my cycle and because my hair was extremely long, now I understand it was long but like I said im not a newby to the pain of a Brazilian. She could've responded in a more understanding way. It just was not a pleasant experience for me from the moment she came out to get me from the lobby because of the customer service. I don't know if I got her on a bad day, but I wouldn't want any girl to experience the treatment that I did today. Sugar and Glow I hope you reiterate to your staff how important it is to make clients feel welcomed and comfortable, and to simply be kind and friendly, basic human decency. Specially for the price we are paying for these services. I left devastated..

This review is long overdue. I've been going to Alicia since she had her own room in the little…read moreshop in Downey by 2nd St. (since 2016) For all of you who've never been waxed, let me tell you, Alicia is wonderful. She's the first person I went to and she does a wonderful job at making the entire process as painless as it can be. She also talks to you which is a lovely distraction! Lol ( I always take a couple Tylenol before I go) I've also been going to Gisselle for her facials and she also does a great job. She is very good at getting you in and my skin looks great when I leave. :)

Amazing service, the vibe is always right, I try to come once a month to get my waxing done by…read moreGiselle. I've been coming here for over 6 years now. Come and see for yourself, you won't regret it. Pricing is actually very affordable too. Thanks for always keeping me smooth and silky Giselle

Bree made me feel comfortable and she's very nice and accommodating. She did my waxing in a very…read moretimely manner. Would come back and choose her again!

More often than not I come to this location because the prices are good compared to other…read morelocations.. today's experience wasn't great! The front desk lady with long hair, still wearing Halloween nails doesn't seem like she wants to be working, very monotone when greeting... it doesn't feel welcoming when you enter the establishment should check her attitude, but maybe she had a long day-- waiting longer than your appointment time and seeing other people that just walked In go ahead of you can make the day longer. You make an appointment and you still wait over 15 minutes for your wax service even if you check in early or on time isn't great. European Wax Center has a Late Policy Form Stating if you're 9 minutes late you will be marked as a no show, what happens when they don't respect your appointment time ? So if you have time to waste or if you want to sit around smelling wax then book here.

I had a little bit of time in between my appointments and decided to treat myself to some…read moreself-care. I've been letting my eyebrows grow out because my previous threading place was really messing them up, so I was a bit nervous about starting fresh with someone new. After reading all the glowing Yelp reviews, I decided to take the leap--and I am so glad I did! Hima was amazing. From the moment I sat down, I felt completely at ease. She was professional, precise, and incredibly attentive to detail. She listened to exactly what I wanted and worked her magic, shaping my brows in a way that felt natural and flattering. I left feeling confident and pampered, with eyebrows that I actually love looking at! If you've been hesitant about trying a new threading artist, trust me--Hima is worth it. Exceptional skill, a warm personality, and a result that speaks for itself. I'll definitely be coming back!

1. $12 for eye brow clean up 2. There is a little wait, i…read morewaited about 10-15 minutes to get called and another 10-15 minutes in the chair, from the comments i have ready regardless if you made an appointment. Don't come if you need to get in and out quick. I went in a Monday around 1pm 3. I think they did a good job. Not amazing but good. 4. Threading hurts but this was the least painful threading i have ever received

I used to drive to Torrance for Xeomin. Seeing the same level of care here in Downey is a relief…read more We did forehead and crow's feet, conservative so my brows do not drop. My injector explained how Xeomin settles and why we would reassess at two weeks. No pressure for add ons, just straight answers and clean technique. I walked out with printed aftercare and a text reminder later that night. Consistency is everything.

I put down a small deposit to hold my slot and it actually helped me commit. The team reviewed my…read moregoals, explained how long Botox takes to kick in, and made sure I knew when to come back if I wanted a tweak. The vibe is respectful, not salesy. Lines between my brows are softer and I still have expression.

I have been going to True Bella for almost two years and have been given a personalized treatment…read moreplan, facials, and Botox to help with some acne, hyperpigmentation, or anti-aging. The encouragement and treatments helped me to feel confident on my wedding day . I am beyond grateful for Angie and the True Bella team. The staff is always friendly and Angie has a lot of knowledge that can support any patient with skin concerns.

I got a facial from Itzel and she was amazing! She recommended a personalized treatment according…read moreto my skin's needs and left my skin GLOWING! She was kind, passive, and very knowledgeable. Explained each step and the benefit of what she was doing. Room was clean, aesthetically pleasing, relaxing, and cozy. Super satisfied! Looking forward to more treatments with her. Strongly recommend!

I have had three visits with Vivian so far and she is always friendly and professional. She makes…read moreme feel comfortable during my sessions and always makes sure the laser feels ok on my skin. Looking forward to my end result!

Love Valerie and Vivian! Both are professional and my results have been amazing. The studio is…read morealways clean and sanitized. I've had multiple session with each and every time they still make sure the laser is fine and how it feels. Communication is always easy and they work really well with your schedule. Can't recommended them enough.

I had never gotten a spray tan however she made me very comfortable! It was really easy and quick…read moreand she walked me through the whole process. The vibe in there makes you feel good and you know you are going to come out looking amazing!

Awesome staff. It was my first time and loved the customer service. I was assisted by Marlena. She…read morewas great. She explained thoroughly and made my experience wonderful.

I have been coming to this establishment for multiple years now. The service and the ambiance are…read morefine, the tech is friendly, but I have been disappointed multiple times with their time management skills and the way they handle appointments. On one occasion, the tech was one hour late, "she thought my appointment was an hour later than what it was". Although she clearly scheduled my appointment. I decided to give it another chance. Often times, I am given an appointment time and I have to come and wait for a lot longer than I should. Now it took multiple events for me to sit down and write a review, but "I've just about had it with the lack that of time management skills. I will no longer be returning here. It's time to move on.

Recently received a scalp treatment and a facial. It was so amazing. The tech knew what she was…read moredoing and I instantly felt relaxed and in good hands. Definitely coming back.

Excellent service, amazing results! Best place to permanently remove facial hair!!…read more Claudia took well care of me for a few years ! My hair is gone now!

The Electrolysis Center is the place to go for hair removal. They very professional. They respect…read moreyour time. Starting the process can be scary, but they make you feel at ease by explaining in detail how electrolysis works. They also explain how long the treatment will take to complete. I am really glad that I found this place. I highly recommend Claudia's service.