Family owned company that provides outstanding home cleaning services! The value you receive from…read morethere cleaning services is truly unmatched

I was highly impressed by the service all around - prompt response time to schedule, excellent…read morewindow cleaning job, fair pricing. Would highly recommend to anyone.

Very professional and reliable. What can I say...we have squeaky clean windows!! Thanks!read more

I hired this company to clean my solarium and to power wash the outer parts of the gutters on my…read morehome and garage. The workers came almost two hours late without a phone call. The man doing the power washing came onto my front porch (cleaning the front porch was not part of the estimate) and proceeded to power wash it, soaking a framed print that was on the wall. The print was of sentimental value as it had come from my previous home. I called the owner in tears and he told me that the worker told him that I asked him to power wash the front porch, WHICH IS ABSOLUTELY NOT TRUE. I asked that the job be finished and that the workers leave ASAP. The owner hung up on me. I am a widow, new to the city of Madison. I have however owned several other homes in different locations over the past 40 years. Never have I been spoken to or treated this way by a business owner. Please do not consider using this unbelievable unprofessional company. UPDATE: Connor, the business owner, showed up in an indigent rage, demanding that I show him exactly what was damaged. I felt threatened, frightened and shocked at his angry attitude. He then demanded to know if I intended to pay him ( I never said that I wouldn't pay him). When I again asked that he and his workers finish the job and leave, he refused to step off of my porch. I literally had to get my phone and tell him that if he did not step back and stop shouting, I would need to call the police. He ran to the back of the house, rounded up his workers and leaving the the job half done with all of the screens left out of the windows. Again, I have owned, maintained and renovated four homes and have never had a problem like this before. Another update: this morning I discovered that glass in the the overhead light fixture on the front porch was broken by the power washer. I was never told about this and the broken pieces of glass were cleaned up before I could notice.

Dryer Vent Cleaning: Steve seemed very rude and complained…read morethat we didn't have a brush for cleaning inside the dryer compartment area that the dryer lint tray sits inside of. After he left, I ended up cleaning off dirt from the wash machine, dryer, cleaned inside the dryer, and, he also left lots of lint on the laundry room floor and chunks of lint outside of the home that had to be picked up. Steve didn't give the opportunity to see how much lint he extracted. Steve arrived late and was only here for about 1/2 hour or less and charged about $119. We felt overcharged for this service.

I found this company through the Bucky Book and decided to try out their duct & dryer cleaning…read moreservices based on pricing and previous online reviews. My technician was Kai and he did a fantastic job. Convenient scheduling, friendly and professional service, great work ethic. Would definitely recommend and use this company again.

We had our carpets cleaned in December 2024. It was easy to schedule, service technician was on…read moretime, but done in less than an hour, and stains remained. When I called to express my concerns, Josh took great care of us. He was super responsive, apologetic, and sent his partner out at our convenience to redo the carpets. The carpets turned out great! We will use them again in the future because of their excellent customer service. He also gave us a partial refund for our troubles. Now that's customer service!! Thanks, Josh!

Thanks to Chem Dry and Josh for the great service a cleaning of our carpets and furniture. They…read morelook awesome and we will definitely call when we need any of our other carpets / furniture cleaned. Great Job looks awesome. Pat & Mary Ann T

I ultimately had a great experience with Revive, thanks in large part to project manager Jesse B…read more While my project started off with some challenges and the initial work did not meet expectations, everything changed once Jesse stepped in. Jesse came to my home, took the time to thoroughly understand the situation, and worked closely with me to make things right. His knowledge, professionalism, and attention to detail were truly impressive. He followed through on every concern and ensured the final result met a high standard. Because of Jesse's dedication and the company's willingness to stand behind their work, I can confidently give Revive 5 stars.

We had a dishwasher leak at the end of October 2025 which damaged the floor around the dishwasher…read moreand the basement ceiling located below the dishwasher. After the plumber stopped the leak, we engaged Revive Restoration for mitigation and restoration. The mitigation crew came over almost immediately to my house even though it was a Saturday and started the remediation right away. They came back on Monday and by end of the week had completed the mitigation work of removing the damaged floor and parts of the basement ceiling, and thoroughly drying out the damaged areas and checking for mold. Revive gained my trust because of the work they had done so far. I therefore didn't hesitate to sign the contract with Revive to perform the restoration work which involved fixing the basement ceiling and replacing the flooring damaged by the dishwasher leak. That is when the problems with Revive started. Whatever trust Revive had built with me by their mitigation team was completely shattered by their restoration team. The difference in my experience with these two teams was night and day and it was hard to believe that it was the same company. The mitigation was done by early November but the restoration didn't start until the end of December adding almost two months of delay. While the ceiling repairs were made to my satisfaction, Revive completely dropped the ball when it came to the flooring repairs which didn't start until mid January. Since it was a restoration, the replacement flooring should match the existing flooring as closely as possible. I had to ask what flooring they had selected as the replacement since there was no communication from their end about it. I was not provided any samples for the flooring but instead given a link to the flooring website. The online photos for the replacement flooring looked similar to my existing flooring and since Revive's flooring subcontractor had chosen the flooring after looking at the existing flooring in my house, I trusted their choice and went ahead with that flooring. It became apparent after the first day of the installation that the flooring option recommended by Revive was wrong and didn't match the rest of the flooring at all even though it seemed to match on the website. I immediately emailed Revive about the issue and their/their subcontractor's response was that they will buff and polish and tint the new flooring to match it with the existing flooring. So they performed the rest of the installation but later said they are unable to match the new flooring with the existing flooring. I was now stuck with a totally mismatched floor. This wasn't the worst part. A couple weeks after installation, the brand new flooring started developing splinters on its own at random spots and injured my family members causing bloody fingers and painful injuries. Everyone was afraid to walk on the floor and had to wear shoes to avoid getting injured. I immediately brought this to Revive's attention. I got the flooring inspected by an independent flooring inspector and the inspection concluded that the splintering was due to poor installation. After a long back and forth, Revive provided two options. The first one was to accept the flooring as is, which is laughable, and extremely callous on Revive's part, given the injuries that it caused to my family. The second option was to have the original subcontractor redo the flooring despite such poor quality work. What is the guarantee that the same subcontractor won't cause the same flooring installation problems again? Overall this has been the worst home repair project by far. The project manager came onsite just once and quit in the middle of the project without any notification. Communication was poor and I waited for several weeks before hearing anything from Revive. Finally, they left the project in a unfinished state by not putting back the baseboards around the kitchen cabinets and left the dishwasher in a disconnected state leaving behind open holes in place of the baseboards and a disconnected air vent register. I now have to get this whole mess fixed by another company. I would strongly encourage not to have Revive perform any restoration work in your house given the poor project management, poor quality of work, and refusal to make it right by the customer.

The staff are nice and pleasant to work with, and they were able to quickly get me on the schedule…read more So, that is a plus. Unfortunately, they missed some mold, and I had to call them back to cut out more drywall. This was a big disappointment. I don't understand how it was missed. The missed mold was right up to the edge of the drywall, meaning the drywall they cut out would also have mold right up to the edge, and they are supposed to remove one foot past where the mold ends. I found it when I was putting insulation back in, and I could have easily missed it myself which could have led to the mold continuing to grow and having another big problem later.  Also, I was given a work authorization to sign, but with no written breakdown of what the work would actually entail: which parts of the house, the process to remove the mold, etc. I had to request this. All other mold mitigation companies I contacted gave me a quote with a very detailed written breakdown of the work to be performed. If you go with them, make sure you ask for the details of the work to be performed in writing and don't settle for just a verbal explanation of what they will do.

My basement literally had water up to the top of my foot and they never even extracted any water…read moreout. Just threw fans/dehumidifiers down, ripped some drywall out and left. Then showed up 10 days later to grab their equipment and left. Charged my insurance company over $6,000 and once they got their money, I never heard from them again. For 3 months I left numerous voicemails which were never returned. I was initially told that they would be in touch with some proposals to replace the drywall, flooring, paint, etc. but never heard a single thing. So I was just left to scramble on my own and I am still attempting to find someone to finish putting my basement all back together and it has literally been over 4 months now. Live and learn I guess. I would have been better off renting a commercial shop vac and dehumidifiers and done it all myself and saved myself from being dropped by my insurance company. So very disappointing.

I found Rapid Response Remediation through yelp projects after my basement sustained a little bit…read moreof flooding with the storm, and I had a hard time getting a hold of anyone (phones hung up on me, long wait lists, price gouger from Chicago). My basement was not nearly as bad as other people's, and I wanted help cleaning and with mold. They got back to me within a couple of days while I was on other companies' waitlists. They could have come out the same evening, but I had them wait until the next day which was more convenient. They came out, provided an estimate. I had questions, and I was able to say what I wanted done (eg. I didn't want the air purification for $1000 since my HVAC system has an air purification system in it that takes care of mold spores or the wall paint to protect from mold for $200 since I am already on a list to have my basement waterproofed in a month, and the walls are going to be dealt with). They were amenable to the changes. They were able to schedule me for the next day and do the work. They provided me with updates of the project. They took out more drywall than anticipated, but that's fine. I'll refinish the basement later. Garrett and Justin were both helpful. I recommend them. They listened, they were prompt, and I feel after talking with others in similar situations, the price was fair. They also did not demand insurance. I paid upfront.

Great communication, quick response both for the assessment/estimate and being able to get to my…read morehouse to complete the work. I had water seepage in the August flooding which led to mold. Garrett identified additional areas of mold that I hadn't noticed. His crew was quick, professional, and thorough. Price was very reasonable especially compared to some of the quotes I heard floated from some of the bigger names and out of state firms. A solid Wisconsin company.

Epic Fail by Action Professionals. We have done business with Action Pros for several years with…read moreall good service. Last November 2018, they sent a crew to clean our gutters. This crew damaged the gutters and facia beyond repair....holes, dents, gutters tore away from roof. Bad. Unprotected stairs caked in ice...very hazardous. We kept trying to work with them and Nothing was getting addressed so we posted a yelp complaint THEN the owner, Tom Flynn, called us in a panic saying he just got back from his winter home in Florida and a bad yelp post "will kill me". He sent his brother, Rob, who agreed that the gutters and facia were abnormally beat. His office manager. Libby, also came to see the damage and agreed it was excessive. She made a point of saying the two employees responsible for the damage have been fired. Thoroughly saying they did the damage and Action Pros will take care of me if I pull the negative Yelp post. Tom Flynn offered to replace the gutters and not the facia. We asked if he could guarantee the facia will look better than it does now. Mr. Flynn got mad and said he would no longer fix anything for us. He said we would never be happy and we were not worth the expense. Wow. This is beyond "not right". I guess we are headed for small claims court. Too bad. I have 35 years in with a reputable local company, so I do have a fair sense of what is right or wrong...Action Pros are wrong on this.

This was the easiest gutter cleaning experience I could've imagined. I was looking around at…read moredifferent businesses for quotes, decided on Action Professional, then the crew came first thing the next morning and got it done ASAP and left me an invoice on my front door. Really liked the quick turnaround.