1. K J Plumbing & Heating

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Groton, MA

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K J Plumbing & Heating

3.6 (8 reviews)

Services - K J Plumbing & Heating

Plumbing inspection

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15 years ago

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16 years ago

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6 years ago

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15 years ago

I have used K J Plumbing for many years. They are quick, capable, reliable and extremely honest. I would highly recommend them.

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11 years ago

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12 years ago

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Ferguson Plumbing Design

Ferguson Plumbing Design

(21 reviews)

Had an issue with my HVAC. They were very responsive and were able to squeeze me in that week. They…read morewere very professional and communicated very well. Would use again!

Ferguson Plumbing and Heating has become my go-to whenever something goes sideways at home. From…read morethe first conversation to the moment the work was wrapped up, everything felt smooth, professional, and genuinely reliable. What impressed me most was the way they handled the whole process. They didn't just show up and start working -- they took the time to listen to what was going on, asked smart questions, and explained the real options. That level of clarity made it easy to decide what needed to be done without feeling overwhelmed or upsold. The technician arrived right on time and came prepared, which already set a positive tone. The repair itself was done efficiently, but not rushed. You could tell they weren't just patching the problem -- they were addressing it in a way that feels built to last. Every step was explained clearly, so I always knew exactly what was happening and why. What really stood out was how respectful and clean they were while working. They treated my home with care, cleaned up afterward, and checked to make sure I was satisfied before leaving. It's those little touches -- follow-up questions, checking on details, making sure everything was working perfectly -- that made the whole experience feel thoughtful rather than transactional. If you're looking for plumbing and heating service that's dependable, knowledgeable, and genuinely focused on doing the right thing, Ferguson Plumbing and Heating delivers. I'll definitely call them again when needed -- it's five-star service done with skill and integrity.

Nashoba Air & BoilerWorks - This is what was left for me in the condenser after paying for it to be cleaned.

Nashoba Air & BoilerWorks

(53 reviews)

There is one day left in 2024 and I'm thinking about people who helped me this year. At the top of…read moremy list Is Nashoba Air and Boiler who installed a new AC system for me in mid-June. Jim (the Comfort Care specialist) and Joe and Devon (the installers) did excellent work. They are not only excellent workers, very professional and knowledgeable, but very kind, courteous, and caring men. I was so pleased with the great experience I had with Nashoba Air & Boiler, from first call to their office, to scheduling, to the final product. I highly recommend this company for your AC needs. I am 84 and was desperate to have a new system installed quickly. Nashoba made it happen! Thank you.

I rarely leave negative reviews, but the lack of customer service has been incredibly…read moredisappointing. I've been trying to get someone from Nashoba Air to return my phone calls for nearly three weeks. Each time I've reached out, I've been told someone would call me back the next business day. That has never happened. At this point, it's not even about the original issue-it's about the complete lack of communication and follow-through. If you tell a customer you'll call them back, you should honor that commitment or at least let them know if there's a delay. Instead, I've been left waiting with no updates and no response. I've never experienced such poor communication from an HVAC company. Based on my experience, I can't recommend a business that is this unresponsive after the work is done. I hope they improve their customer service because this level of professionalism is unacceptable. Save your money and look elsewhere- this business isn't worth the frustration.

K J Plumbing & Heating - plumbing - Updated October 2026

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